They burned all the hair that had to be cut afterwards,I grew so much to make blonde hair for long hair, they just burned my hair, they still couldn 't do as I wanted , they said we would do everything , everything would work out and we wouldn 't spoil our hair , it's terribly simple , even a VIP master if he does that,I don 't know about others ,I gave money to be burned my hair , I haven 't got what I wanted yet , I went to get a haircut and dyed it black , terribly , I don 't advise it