Guru
92 reviews
November 13, 2024
Vitaly Viktorovich is an amazing specialist!
He knows how to work with children and does everything possible to make the process as comfortable as possible. Despite the painful procedure, it was almost painless, thanks to the skillful actions of the doctor.
I would especially like to note how Vitaly Viktorovich supports his patients during the procedure — he knows how to find the right words and sets them up in a positive way. This is really important and helps to cope with anxiety.
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October 30, 2024
The most beloved clinic with highly qualified specialists, receptions are always as pleasant as possible, polite and the best recommendations are given. Thank you very much and further prosperity!!!
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March 5
I liked it very much! The receptionist is very polite and attentive, and she's also very easy to get in touch with. I want to communicate like a girlfriend right away
Doctor Vitaly Viktorovich is the master of his craft. A very pleasant and caring doctor. He supported and encouraged the whole procedure and was very attentive and attentive . The procedure was quick and almost painless. Excellent clinic and especially the staff!!!
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September 24, 2024
A parking place, a good location, a quick response from the admin in the insta to the point. I was removing an old tattoo with a laser. Anna is a very competent specialist, she explained everything in great detail and clearly and told me on a positive vibe, pleasant and pretty. But this is not the main thing). They quickly made an anesthetic and the procedure itself, for the second session only to her. Before that, I did this in another place, there is something to compare it with.
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October 11, 2024
I really liked the consultation of dermatologist Minakovskaya Yana Ivanovna. A competent, highly erudite doctor. Everything is clear and specific. A whole list of recommendations, vitamin complex, care products to choose from. Thank you very much for your professionalism!
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December 18, 2024
I applied to this clinic for a laser tattoo removal service. At the first appointment, the doctor said that it would take from 4 to 8 procedures to completely remove the tattoo.
After the 8th session, it was claimed that due to the fact that the tattoo is on the leg, therefore, more procedures will have to be performed than planned. As a result, 13 sessions were performed, and the tattoo is still in its place and no one can say how many more procedures will need to be performed. In 13 sessions, the tattoo was discolored by a maximum of 20%.
Pricing in this clinic is also arranged in a very strange way, then the cost was 150 rubles, then 265 rubles were paid for the same service. No one names the cost in advance, only upon completion of the work. From all this, I can only draw one conclusion that the laser in the Guru clinic removes the tattoo after 10 sessions (as indicated on the website of this clinic) only with words and you will find a million reasons why your tattoo cannot be removed in the specified number of sessions.
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December 3, 2024
On my first visit to this clinic, I was met by a nice dermatologist girl who helped me with my problem. During my recent visit, I was booked into another doctor, although I noted that I wanted to see the one I had! As it turned out, my card was lost and they signed me up for a doctor who was just free and no one warned me about it. The doctor interrupted me and did not finish listening to what I was saying. The treatment was prescribed with drugs that are not available for purchase in our pharmacies and must be ordered through incomprehensible ways. In addition, the treatment that was prescribed did not help me, which is why I am very upset, I will not return to this clinic, unfortunately.
No one answered my Instagram response about the appointment at this clinic, so I had to write here! There is no customer orientation, which is very unpleasant
One of the good ones is the dermatologist I went to for the first time and the doctor who removes tumors
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March 31
I would like to express my sincere gratitude to Dr. Vitaly Viktorovich Stein for his sensitivity, attentiveness and high professionalism. She performed the procedure with great delicacy and skill, and also explained in detail all the nuances of her accompaniment.
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March 28
The visit to the Guru clinic left an exceptionally positive impression on me. The doctors demonstrated high professionalism, and the communication was polite and friendly. The diagnosis was made quickly and accurately, and the proposed treatment and recommendations brought tangible results. Many thanks to the entire clinic staff for their efforts and professionalism! I can say with confidence that in the future I will contact the Guru clinic.
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March 20
I would like to express my gratitude to the gynecologist Elena Grigorievna Yakubovich! A very attentive specialist, listened to all my complaints, conducted a thorough examination and prescribed effective treatment. The pleasant atmosphere of the clinic also left a positive impression. I recommend it!
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November 18, 2024
The treatment of customers in this place is at a very low level. They don't really care how or what you, as a customer, think. My appointment was at 16 o'clock, I arrived at 15:51, I was asked to fill out the consent and wait, I managed in a minute and a half. The procedure for which I was booked- the removal of permanent eyebrows, takes 15 minutes, and I, as the head of the company, calculated my time, I had to leave at 16:20. At 16:10 I was still waiting. I asked the receptionist why I had to wait and the answer was simply "amazing." She tells me: "And we thought that you would not come and took another person for your time, and you will have to wait." is this normal????? At the same time, no one even tried to apologize, and the admin only repeated 3 times that I would have to wait. I do not know who a far-sighted doctor or an administrator is, but this is not acceptable in the service sector., especially since the procedure is not cheap, and the same laser is not only in this place. I left because I was late for another meeting. No one called or apologized either.
I will categorically not recommend this place to anyone
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October 7, 2024
A bad impression. Removal of a plantar wart for a 7-year-old daughter. The doctor said that it was necessary in her case, since the child should be removed without anesthesia, but there would be no wounds, Only to be patient during the procedure. My daughter was crying so hard, every flash was very painful. I left the office and it didn't hurt anymore. only at the time of the flashes. As a result, after 2 weeks there were no changes, they were smeared with betadine, as they said. The beard has become dense and protruding, but it has not turned black in any way, has not fallen off, etc. I will definitely not lead my daughter to such an execution 1-2 more times. I am looking for other options with the exact result that there will be no warts. and not to hope for a ghostly result, to walk several times and torture a child. Why without anesthesia? The doctor said that this type of removal is not used.. Honestly, it was terrible. No 3-5 seconds to be patient and that's it. The wart is small, up to 5 mm only.. I don't know how the device was set up, but no result, money thrown away and terrible impressions after the procedure.
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January 25
Quite reasonable prices. Nice and courteous staff. Attentive specialists. I visited a dermatologist. The doctor immediately identified the problem, prescribed effective treatment, and gave recommendations.
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March 26
I gave this clinic a second chance on the second visit and realized that it was in vain . Don 't set foot in there anymore . This is the first time I've encountered such an attitude for money.
She was booked in February for one of the services . Firstly, when I came to the service, I was surprised that it completely did not match the description on the website . The doctor 's attitude is definitely not like that of a human being . ( gynecologist E.G. Yakubovich )
The whole visit was a disgruntled face and a disapproving look . She looked at it , didn 't really say anything , and if she did , it was under her breath . At the end of the visit , she gave out a memo and sent it home . What to do next - apparently there were my problems . I came in a couple of weeks later for a follow-up visit , which in principle was no different from the first one . A dissatisfied face , an attitude like no other person , " take it , put it down , lie down yourself ," my questions were answered with questions))
At the end of the visit, again , she didn't really say anything , didn't show it , sent it home with the words to return in a week with tests …
But no way , never …
It is a pity that after such paid clinics , trust in other paid institutions and in doctors in general disappears .
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February 12
To be honest, I don't remember such an experience in private centers at all.
I'll start with the entrance. Two overflowing trash cans with used shoe covers. Then there are small narrow corridors. There would be no complaints about this if it weren't for the number of people waiting in line.
I waited more than 25 minutes after my appointment time. The sensations are comparable to a district polyclinic. I'm not saying there can't be a time delay. But they should warn about it and explain the reason.
While waiting, I watched the doctor, who ran to deliver the payment slip and invited the next patient. I'm not sure that it's possible to provide a high-quality service at this rate.
Conclusion: it is not the doctors or the small room that are to blame for the situation, but the disgusting organization of the work process itself. We need to spend more time on each client. Greed is a bad adviser. I won't come myself anymore, and I definitely won't recommend it to others.
I left without waiting for my appointment. I wrote them my comments. They promised that the supervisor would call. I've been waiting for four days))))
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October 23, 2024
Extremely unpleasant sensations after visiting this "clinic". I signed up for the removal of a neoplasm on my face after reviewing the price list. When visiting, it all started with the doctor being late (I thought this was only left in the state department). The obligatory paid "consultation" took place as follows:
- What would you like to delete?
- I show the moments that bother me
- Okay, lie down on the couch.
No word on what kind of neoplasm it is, how the price will change. Everything is found out after the fact at the checkout. Here is such a pleasant surprise. You will find out a completely different cost, and not the one you expect. And then, when you clarify how the pricing happened, the administrator says the doctor wrote that you have this and that. And the continuation of the consultation takes place after the procedure, after the doctor was "pulled out" of the office to clarify the diagnosis with all visitors and staff at the reception. Medical ethics at the highest level. I regretted that I did not read the reviews in advance. No one is against paying more if you explain it at the consultation and at least tell me what it is. During the procedure, the doctor does not comment on his actions. You are lying with your eyes closed, then your eyes abruptly begin to be wiped with a cold cotton pad, from surprise you twitch your eyes and all the frost that was with this water from the disk gets into your eyes and starts baking. To my question: "Is this how it should bake?", Well, you blinked yourself. So you explain what you're going to do to be ready. The eye watered at the end of the procedure, no napkin was offered, but the main thing is "You can't wet your eyes" In general, you can write whole poems, the choice is yours.
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February 12
We signed up for a dermatoscopy, there is such a service on the website, and there is also an online appointment. The administrator also confirmed the recording, no problem. The day before the consultation, they called back with information that their dermatologist was not involved in this procedure and did not work with formations on the body, although the website described the procedure to the contrary. And I think it's incorrect to warn about the cancellation of the recording the day before, unless it's force majeure. Or do you not know which specialists you employ and what is in their competence? Why then specify such services on the website is an open question.
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March 12
I had keratomas and papillomas removed in this place, they were not completely removed to me, less than a month later I signed up for additional removal, as I was assured it would be free, but it turned out not, the doctor referred to the fact that I did not take proper care, although the care there is very simple and of course I took care correctly!
The first time they charged me much more than they actually removed, and then 2 more times I have to pay for the incompetence of the doctor. And the last time they removed it, I asked them to remove a small papilloma, and what's funny is that they didn't remove it, they cauterized a completely healthy area, as the doctor told me at another clinic, the doctor did not remove the keratomas to the end, therefore, they did not completely go away.…
I do not recommend this clinic as much as possible
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March 22
I removed the eyebrow permanent from Dr. Anna Belokoy. Thank you for your work, everything is done very efficiently. Now you can only contact your clinic for help.
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October 23, 2024
Excellent clinic, convenient online registration, pleasant administrators.
Very considerate, caring doctors, especially Dr. Yakovenko.
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September 25, 2024
If you value your time and nerves, avoid this clinic.
The following happened: on August 15, I signed up for the procedure "vascular removal" on the clinic's website. There was an opportunity to choose a specialist on the website. I chose the doctor Minakovskaya Jan. I signed up for September 24th. Please note that I signed up for more than a month, because I planned this procedure for the duration of my vacation.
And what happens next?
On August 16, i.e. the next day, an employee of the clinic calls me back and informs me that the doctor Minakovskaya Yana does not perform such a procedure. And she doesn't understand at all why the option of choosing this doctor was available on the site. Well, oooooh, it's weird, of course, but I just asked to be re-signed to another specialist. Everything seems to be settled.
If you think that's it, then no.
Then the incredible happens (read another word).
On September 23rd, i.e. the DAY before the procedure, a clinic employee calls me and informs me that they have to cancel my appointment, because you see, they sent the device for maintenance. Maintenance, Carl!
And they tell me this the DAY before the visit! Thereby depriving me of the opportunity to make an appointment for a procedure at another clinic!
I was planning to remove the vessels on vacation. I signed up in a month and a half.
How could you do that?!
They call during the day to confirm the visit, not to cancel it.
You must first provide a service to all registered patients, and then send the device for maintenance.
How could you let this happen?
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July 15, 2024
Visiting the Guru clinic left me with only the most positive impressions. The doctors here are professionals in their field (I've been to different specialists), they listen carefully and understand the patient's problems. The clinic administrators are very friendly and ready to help. I feel at ease in this clinic, thanks to the high level of professionalism and patient care.
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April 10, 2024
It was necessary to do a pelvic ultrasound, as there was a free time in the clinic, convenient for me, I signed up here. The appointment was late, you can blame everything on the fatigue of the doctors, but still this is a paid clinic and I would like a normal relationship from the doctors. The doctor met me with a dissatisfied face, not understanding why I came at all, since I take oral contraceptives (apparently everything should have been clear anyway). After I made my own diaper, we started the examination, no one gave me any comments on it, everything is OK and that's it. Regarding my question regarding the inspection, surprised eyes were made, how can I not know this and generally confuse "bean with peas". Unpleasant sensations after visiting. At the same time, while I was in the clinic, I realized that apparently I was not the only one who had such a situation, the girls similarly did not come out under particularly pleasant impressions
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November 4, 2024
I didn't like the service of the girl who sits at the entrance, not neat, not attentive, when I made an appointment, I asked the cost of the procedure, about the fact that the consultation is paid, of course no one said. Yeah...---------If I had learned a little more about this place, I would not have brought the child here.
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December 28, 2024
Elena Grigorievna Yakubovich came to this center! It is "BEHIND HER"!!! Wonderful doctor! With such experience, there are fewer and fewer specialists! I really appreciate it!
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June 3, 2024
I removed the permanent eyebrow, left a terrible impression, firstly unbearable pain, secondly a red spot from each laser stroke, and what is most interesting is that after three weeks when everything came off, the color did not change at all. Ekaterina Gapanovich, the doctor, said about the redness that it was normal. (Although there is something to compare it with, I couldn't see anything earlier the next day. I came here because of the picosecond laser, since I had a greenish tinge on my eyebrows) I can't understand why the doctor didn't warn me that such a reaction, since walking with such a look is so-so. The conclusion for such a cost is a lot of frustration and nerves, but the result is zero. On the website of the medical center, my review is apparently not missed)
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September 16, 2024
There is a lack of respect for the client, groundlessly.
I signed up with a specific doctor for the next procedure for removing the permanent interstitial, it is a delicate matter, as are the hands and the doctor's energy. I arrived in advance, the reception time was delayed for 12 minutes (sos is a private clinic), without apologies in time. In the office, before the fact, without asking, a completely different doctor informs me that she will remove me. There is no correctness, the attitude towards patients is outrageous for me, even boorish.
I am outraged by the elementary lack of culture and interaction.
Those who respect themselves, of course, do not visit such places anymore.
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March 24, 2024
Visiting this center left a terrible impression. It was necessary to do an ultrasound of the mammary glands. According to the testimony of his gynecologist, with suspected fibroadenoma. The appointment was on 03/23/24 at 13:00. Yakubovich E. G. Took me to a specialist only at 13:40. The doctor immediately asked why I came to her if I had already been examined by another specialist. I replied that I needed an ultrasound to further solve the problem. With sighs and dissatisfaction, Yakubovich suggested that I remove the film of the previous patient myself, make a new bed and go to bed. After, when examined with my hands, in an attempt to feel the fibroadenoma, I caused quite severe pain. To my remark that it hurt me, she replied: "Well, I'm not stroking you." This specialist did not see fibroadenoma on ultrasound either. By giving me a conclusion without pictures, with a general description. After paying at the reception, I was not given a receipt. In the evening of the same day, I did an ultrasound at another center, where the problem is clearly visible, where surgical intervention is required. I do not advise contacting this clinic and this "specialist" who still works at the Terra-Medica center.
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March 12, 2024
Starting from the administrator, the dermatologist, the surgeon, ending with the gynecologist - everyone is impeccable. I was impressed by how all the professionals in their field are, as well as friendly and helpful, all in one place. If you think for a long time where to remove moles, then come here, they will calm you down, explain, and painlessly remove them.
The gynecologist will not prescribe too much.
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January 15
Many thanks to the clinic and doctor Anna Belokoy! Everything is correct, clear recommendations and attentive attitude.
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January 20, 2024
Anna Stanislavovna is an excellent doctor! I heartily recommend it
I wanted to wait at least a week after the procedures to write not only an emotional review, but also on the case) that is, according to the results.
Therefore, I write as objectively as possible 🧐
The doctor is responsive, kind, competent, professional!
I did several laser treatments - it really suited me:
almost all the pigment spots that had been there for several years disappeared almost completely after one (!) session. The description of the procedure indicates that the result can be fully evaluated in a few weeks, so it may completely pass)
Miracle laser, miracle specialist 💖
The clinic itself is small, but cozy and modern and conveniently located, there are parking spaces nearby.
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July 14, 2024
I found out about the clinic on the recommendation of a friend. I was very impressed.I was consulted by dermatologist V.V. Stain. I received detailed advice on my disease , recommendations that improved my condition . I am very grateful to the Guru clinic for a good specialist , for the attentive and reverent attitude towards patients.
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March 17
I removed papillomas on my face with a laser. Everything went great. Thanks to the clinic and Dr. Vitaly Viktorovich.
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May 6, 2024
She had papillomas removed. I was so delayed with the hike, I was afraid that it would hurt during the TC procedure, quite sensitive parts of the body:neck, armpits, under the chest. As a result, everything is so tolerable that I baited the doctor during the procedure)) I had a doctor, Vitaly Viktorovich Stain. A very likeable person) He is very attentive, works quickly and clearly, answered all my questions, gave recommendations after the procedure. It took a couple of hours after the removal and I thought that by this time I would start feeling pain in the places where they were removed, but in fact - I feel very comfortable!!I had a couple dozen papillomas, both small and not very small, but in half an hour I was rid of all this)
THANK YOU SO MUCH, there are still problems that I will come back with. And not only me, but also my loved ones! Thank you so much for your professionalism)
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October 28, 2023
Entering the clinic, there is a pleasant atmosphere. Doctors are kind and polite, treated with respect. Quickly, efficiently and with a soul. Explained, told, picked up the treatment.I was satisfied with the result. I recommend it to everyone!
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July 28, 2024
Today we visited this "medical center".
Only negative emotions remained. We were booked at 11.10, came a little earlier, as a result, at 11.30 they did not pay attention to us, there is no customer orientation at all, I do not advise visiting. I have never seen such service in any medical center. It is also unclear where the owner of the center is looking.
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July 14, 2024
Attentive attitude, professionalism, kindness of doctors and administrators. I was at an appointment with gynecologist Yakovenko G.V., I was very pleased with the visit, I will recommend it to my friends.Thanks!
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March 28
I removed the permanent from Dr. Belokoy Anna, everything is super, it doesn't hurt, the attitude towards the patient is very good
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September 22, 2024
I was at such a "consultation" for the first time.
3 minutes of ASSUMPTIONS like a doctor for 45 rubles . The assumptions that I had. Class.
I got off with little blood, because I wanted to go to them for tattoo removal, which is not very cheap. The desire has disappeared. I'll look for another place.
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July 14, 2024
I was consulted by a trichologist. Attentiveness, professionalism, competence, well-designed treatment-that's what I would like to mention first of all. I already notice the result, which is good news. Thank you, Guru Clinic!
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September 18, 2024
Very good specialists. A polite receptionist. I was one million percent satisfied with the performance of the service I came to. I recommend it!!! This is not the first time I have visited the clinic
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February 25, 2024
Very pleasant atmosphere, polite staff. Special thanks to Dr. Anna Stanislavovna: polite, explains clearly. The treatment is at a high level. I recommend this clinic to everyone.
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October 20, 2023
I urgently needed to visit a gynecologist , I began to call all the clinics , there was more than one late time in this clinic , they immediately recorded it , arrived at the appointed time and waited another 20 minutes , the doctor came out , expressed dissatisfaction with the administrator that she should not have recorded more clients, went into the office, the doctor began to explain what sex is that it was a sexual act and something else in Latin , then she said, without examining me, although I complained of severe pain, the doctor said that my problem was due to very intense sexual intercourse and you just need to wait a day, quote: "all of you girls come to me with these cystitis", as a result , the reception lasted 5 minutes , then I asked , is that all ? ,, the doctor said, "well, I can examine you on the chair, if you want, but there's no point in that, then I asked, "do I have to pay for this appointment?", the doctor replied, "well, we don't have a charity event here," paid 35 rubles for 5 minutes of consultation, as a result, the pain did not stop and I I was forced to go to another doctor , who immediately identified the problem . I strongly advise against this blade , it does not inspire confidence , as if it is state - owned , only with a private price .
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September 23, 2023
Convenient location of the medical center.
There is always a parking space inside the courtyard.
The friendly service and competent specialists were very pleased.
I recommend this medical center.
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May 25, 2024
I had the permanent removed by the doctor Ekaterina M. Everything went quickly, as comfortably as possible. Because the permanent is too deep, several more procedures will be needed.
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December 31, 2023
It's hard to call it a clinic. More like a corner with a couple of offices. It's cramped. When you put on shoe covers, there's nowhere to sit. You can sit on the couch, but then you'll smear the floor. Two people next to the reception will not fit. It's not thought out. Getting here is some kind of quest. It seems to be the center, but I drove from the Castle for more than an hour.
My appointment on December 24th was supposed to be at 11:15. I was in a hurry, I was driving. As a result, I went in only at 11:22. I don't like this service. I'm not in a free clinic. Please reserve more time for the appointment.
I liked the doctor Yana Minakovskaya. The staff (the woman from the reception) also. The rest is to be finalized.
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February 11, 2024
The clinic was neat and the staff seemed pleasant, but the situation was confused when one of the doctors, approaching the receptionist, quipped at her in front of visitors for not having time to do something. The overall impression was spoiled because of this. Regarding the doctor's appointment, I was a little saddened by the handwritten conclusion and the appointment itself passed quite quickly, reminded the state clinic
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August 28, 2023
The best clinic, the administrators are polite, clean, smells nice. Separately, I want to highlight the gynecologist Yakubovich, the best specialist. Of the cons, you often do not pass on your time, you can sit and wait for 10-20 minutes
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November 18, 2023
Dr. Minakovskaya Yana Ivanovna is super professional, tactful about my problems. Over the past year, I have been regularly turning to Yana Ivanovna for help. Of course, experience affects, the doctor treats all my diseases.
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November 18, 2023
I will leave here words of gratitude to the wonderful gynecologist Ekaterina Nikolaevna.Thank you for what you are!I first came to Tyshkevich E.N. a year ago for consultations and ultrasound of the pelvic organs, since then I realized that I was safe.A very attentive specialist who will answer all questions, and I am just such a patient.Who needs to understand what's going on? Why? And what to do with these? thank you for telling me so calmly and clearly.I'm just delighted with this gynecologist!
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