I'm very disappointed. I placed an order on the eve of the expected delivery. Horrified by the inaction of the operators. The delivery was at 12:00. 10:00 silence, 11:00 I started writing to them myself, because it was important that the delivery was at the specified time. The operators are silent. 11:44 a.m. we woke up, realized that we had calculated the delivery incorrectly, never mind - I paid for it. Photos of the bouquet were not sent. We wrote to wait for the courier within 60 minutes, they have passed, I am writing to them again, where? They started being rude that they didn't sit near the couriers, but they had to coordinate work with the customer, the operators had to... as promised, it had already been 3 hours, and there was no delivery. There is no response from the operator. The mood is at 0, I gave my mom a "gift" for her birthday…
Disgusting attitude towards the customer. I needed 3 red bush roses for the photo shoot. I gave 13 thousand for them. They brought me pink ones. She offered to deliver the red ones to me in exchange for the pink ones. As a result, I received the following response: "Your order has been delivered and accepted, unfortunately there is no refund."
So don't expect to get what you ordered from this store.
The order has not been delivered. I made an order in 6 days because I was worried. Flowers for a very dear person.
Messages and calls are not being answered. The number is disabled for "delivery".
No gift, no money.
This is not the first time I have ordered flowers from you!I am absolutely always satisfied!! The service is at the highest level, which is very pleasing.