Grand Hotel
49 reviews
May 24
It's clean, the air conditioner and shower are working, the bed is comfortable. Overall, it's not bad.
Of the cons, it's too expensive, the junior suite is 27 thousand. And why is there no coffee table anywhere so that you can sit down and work?
There's some kind of boudoir and an ultra-low coffee table.
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September 1, 2023
Nice hotel. The rooms are clean, everything is renovated. It looks like the hotel is still settling in. Breakfast is included in the price. There is a small parking lot. The area is clean. The staff is polite and goes to a meeting. They easily organized breakfast for us an hour earlier than planned. I am glad that the hotel is not focused on the hourly rental of rooms of the bordello type. Thanks to the hotel and the staff. I hope we will continue to plan stops on your travels.
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May 21
Not a very good hotel, the cleanliness is at the 3+ level, the rooms are clean but how very cheap
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June 5, 2023
the most chic clean cozy hotel in the heart of Semey the location in the city center is very convenient delicious breakfasts and a very responsive staff there is a summer garden insanely delicious kebabs and pilaf 😍
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July 24, 2024
The most terrible hotel! There are cockroaches on the ground floor! Breakfast is just flawed . The staff doesn't know anything at all.
To stroke 1 thing, you need to pay 700 tenge yourself.
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June 15, 2021
The interior of the hotel looks quite good and comfortable relative to the hotels in this city. The staff is helpful. I stayed in VIP room No. 12. The furniture is gorgeous, but unfortunately the Jacuzzi does not work. The repeated violation of safety regulations was very much alerted, namely in the bathroom, an electric carrier is located next to the bathroom, as well as an electric carrier with open wires in the room itself. The administration was given this request about such a violation, I hope it will be corrected, since it is forbidden to handle electricity in this way and it may be dangerous for the lives of those who will stay in this hotel room.
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July 21, 2024
We decided to stay at the Grant Hotel as a family and regretted it very much. The service is at a low level. There is no water, breakfast was canceled
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September 6, 2024
Everything is dirty and old. There is no kettle in the room. The breakfast is disgusting.They could not print out the accommodation documents at the check-out.
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March 26, 2024
Yes, it's tidy, and the staff is polite.
But it's just TRASH!!!
All killed. The mattress springs into the sides.
Repairs were done by some kind of handymen.
The sound insulation is such that you can count with a neighbor on the same bed.
In addition, repairs were underway and I was simply not placed in the premium category, which was 100% prepaid, because there is a stupidly complete repair in progress.
The aunt in charge of the floor said that Portuguese legionnaires of FC Semey still live with them. How can the owners of the hotel not be ashamed at all…
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August 30, 2023
Only a minus. We searched for a hotel for two hours, because the site announced the possibility of accommodation with animals. But at a small hotel, we were not taken for one night with a three-kilogram dog, saying that they had nothing to do with the site. By the way, a dog with an international passport. Victor is from Kuzbass, Russia.
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June 26, 2023
The staff is 5 (responsive and polite).
The room is clean, but the furniture is worth updating, as well as the bathroom.the node needs to be put in order.
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August 7, 2023
It is necessary to create a service and improve it. The bed inventory is all old, the sofas creak, apparently the wear of the spring grids. Keep the hotel clean.These are all criteria to take into account on a daily basis.
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October 25, 2022
Yeah, the Grand Hotel....
Breakfast is nothing but tears. Order and cleanliness in the room? What are you talking about? I took a suite, but if it's their suite, but in other rooms I'm afraid to even imagine what.
One star is a red rating for such a hotel. And the word Grand should be removed from the title. Nothing big, except a mess.
But they gave me tea. Thanks for that. But that's all, alas.
I write as it is, so, gentlemen of the owners, everything is in your hands!
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July 11, 2024
I was passing through Semey. I liked the hotel.
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April 6
Very average
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January 20, 2023
A very cozy hotel. The location is convenient. The staff is polite. The room is clean and clean
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February 5, 2023
The hotel is normal, clean, friendly staff, there is breakfast. The rooms are very cold, it was -15 degrees outside, I slept in thermal underwear and froze.
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January 23, 2024
In general, everything is old and needs to be replaced.
You need to work hard on cleanliness.
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May 25, 2022
Terrible hotel! Knocks out vending machines even without load, furniture is falling apart, towels are unwashed, breakfast is meager, beds are stale, electric shocks can blow in bathrooms, because there, next to the water, extension cords stretch to the boiler, then somewhere else. Perhaps the most unpleasant hotel I've ever been to. A flophouse.
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January 23, 2024
The budget option will just stop and move on.
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June 12, 2021
I have not met a worse hotel, not only is there no elementary cleanliness and order in the rooms, so in the VIP room the water regulator turns 360 degrees, there is no cold water, they offer to wash in boiling water, they called the staff to fix the problem, as a result, turning the regulator, they left, when asked about the results of the repair, they answered: well, we are there they turned it around, but there is cold water in the sink. On the second day, the base of the bed broke right under us, to which the hotel employee said the following: this is a VIP room, it cannot be that the bed breaks down on its own, that is, implying that their furniture is not amortized from the VIP console. In a raised tone, explaining that the bed in the VIP room was not repaired and could not, denying the fact that the base physically cannot be broken by a standard person under any effort, since it is in the middle. Not edible food, no customer orientation (the situation with water was not resolved, we took 6 rooms and in all there was a problem with water, somewhere boiling water, somewhere icy, we did not even try to eliminate the problem), dilapidated furniture
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February 3, 2024
The problem with food and clean rooms
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December 9, 2022
I liked everything was great , the staff and especially the breakfast 😁
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May 4
It's the horror, not the staff and rooms.
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August 7, 2022
A daily hotel with all the features that follow from this and I do not recommend it for children
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November 11, 2022
There are no advantages. The numbers are dead. Breakfast is so-so. If there is no place to spend the night, then here.
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November 22, 2023
Everything is very clean
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February 4, 2024
The rooms are cold
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October 28, 2022
An old hotel with proper service. The breakfasts are terrible too.
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September 27, 2021
The hotel is outdated in all plans the staff is staying but everything needs to be changed and it's so cozy
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December 20, 2022
It's cold and scary(((
I do not recommend it!!!
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September 16, 2023
Everything is old, it would not hurt to update everything.
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November 4, 2020
The best hotel and restaurant
Always clean and cozy ✨💜
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January 4, 2023
The suite is not worth the money
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November 2, 2019
A small cozy hotel in the center of Semipalatinsk with reasonable prices. The kitchen is not very good...
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December 18, 2022
I didn't see any advantages.
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February 13, 2020
The best hotel and restaurant in the city)I advise everyone 😘😘
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May 1, 2019
The hotel is clean and well maintained. Problems with nutrition. Breakfast is tasteless, and dinner is what's left from lunch.
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March 19, 2019
The restaurant is closed, there is no sound insulation, the beds are not what, the price does not match the quality
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December 4, 2018
Convenient location, cozy ROOMS, cleanliness and order
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February 21, 2019
I liked it there and the staff is great and clean!
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October 25, 2018
In general, everything is fine. Breakfast is from 8:00, without options, what was brought, then eat.
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November 27, 2021
Standard
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November 6, 2019
The service is fine. Kitchen for five
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April 29, 2020
I would like to air it more often
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November 27, 2018
The staff and rooms leave much to be desired
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7
February 22, 2020
Very cool
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September 10, 2019
Pretentious and expensive
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April 28, 2020
There is no kitchen
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