We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. We have already been here twice, we hope to come again!Thanks a lot to everyone!
A comfortable hotel at reasonable prices that will meet you in a quiet area,friendly staff,cleanliness, order, powerful air conditioners, very comfortable family rooms, a breakfast buffet serving awesome porridge, vegetables, fruits, tea,juices, etc., and also the location of the hotel is in an accessible location, from the Caravanserai,It is very convenient for tourists.❤❤from the hotel to the Keruen Sarai complex can be reached in about 20 minutes.
The hotel rightfully deserves 3 stars. I will recommend it to my family and friends🧡💛💜💙
Thanks to Aigerim and Yerbulan. 🧡💛💜💙
We liked the hotel. We quickly prepared the room and checked in 2 hours ahead of time. The room is spacious, the interior is in good condition, there is breakfast included in the price. To the sights 5-10 minutes on foot. Cafes, restaurants are also nearby. There is parking.
Nice little hotel. Closed territory. The rooms are large, although you can make them half as small. We stayed overnight. Breakfast is included in the price. Everything is fine, I liked everything. Friendly staff😊
I advise everyone! The rooms are clean and fresh! I don't know about the kitchen, we overslept breakfast! The rest is Excellent! The staff is polite and helpful!
This could be the last night. The fire sensor is covered and will never work. The room stank of cigarettes.
Pros:
Quiet
The room is clean
Towels, bathrobes and a soap and soap set.
Breakfast
Nicely
Minuses in small things:
No hangers
There is no drinking water
No towel hooks
There is no light bulb or socket for the lamp
There is no toilet paper
In general, it's not a bad hotel, but it seemed that the walls were cardboard. The bathroom is not in very good condition.
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1
ЗАЛЯ
Level 11 Local Expert
March 22, 2023
Beautiful hotel)
Checked in at night, pre-called for reservations, were passing through Turkestan.
The room remained only a suite, we paid in full, since there is no hourly payment, although in fact we were there about 8 o'clock, while already at 11.45 the administrator was hanging over the soul, who came into the room and began to clean and make the bed with the same blanket that we were hiding, and I was still at it I spent time getting dressed and packing my things.
I liked it
- the room is decorated in soothing tones and gold
- they gave out a soap set (brush + mini paste, soap, shampoo) as well as towels and bathrobes.
- toilet paper was provided on request, there was no toilet paper in the room
- a large TV that supported the Internet
- I liked the breakfast, we had time for it
I didn't like it
- There was a smell of cigarettes in the room.
- there are no hooks in the bathroom, nowhere to hang things, a bathrobe.
- there was 1 single hanger in the wardrobe (on which 2 white coats hung), respectively, there was nowhere to hang clothes and everything was lying in the closet.
- there is no water to drink, but there are glasses
(Usually in hotels they always put a bottle of 0.5 or 1l water for guests)
- 1 short blanket for two, usually in hotels earlier, 2 blankets and 4 pillows are always laid in a euro bed for two.
(In general, the second blanket was brought to us, Rahmet)
Overall, the impression was normal and mixed.
I think the disadvantages can be easily improved
This is a chic hotel and it is very conveniently located, especially for walking. All the sights of Turkestan can be bypassed and viewed, everything is close. The rooms are large and comfortable. There is Wi-Fi, Parking, Air conditioning, The staff is very polite. The breakfast is great, the most important thing is that everything is fresh.
The hotel is good, the staff is polite and courteous.The rooms are comfortable, but the technical staff needs to pay attention to high-quality cleaning.
Very clean, the prices are reasonable, the staff is very polite! And breakfasts are generally a separate topic, what is offered for breakfast, I'm invited for a week)))
It is necessary to pay attention to cleaning
Gulnaz at the reception is unhappy, she did not allow us to eat in the dining room, laundry is paid 3000 tenge
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2
Ари Айдарова
Level 11 Local Expert
October 16, 2023
Everything is at the highest level, the only minus was that the air conditioner rattled all night while the mode was on.
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Роман Черновалов
Level 7 Local Expert
October 17, 2021
On 4. However, they have some kind of misunderstanding with the booking. Don't be surprised if they stir up something, ask you to cancel your reservation. Overall, a favorable impression and a good location. The sights are not far away, on foot.