Met my expectations not in full.
-We were with kids and one of playgrounds was closed even though it was initially was advertised as open
- there was a coffee stain on the tv, it was not removed throughout a week
- the kids table at the restaurant was present but not as good as it could have been
- it is a shortcoming that territory of sports center is available upon booking and is not available for walks
- absence of no smoking zones/signs outside: literally there there was a lady smoking right next to the kids swimming pool
- lack of outside swimming pools. Weather was quite chilly
- as for good parts: quite big rooms
- good spa amenities
- friendly and helpful personnel
- clean beach
- san sebastian cake at pattiserie was awesome
- lemon and vanilla ice creams were excellent
Very good food, everything is fresh, the only fruit is not quite fresh and good, but this is not so important, especially the good restaurant 24/7 Estella (there is a very pleasant atmosphere, delicious food is quickly prepared, and pleasant friendly waiters) especially bugra, the staff is good, they do everything well and quickly, if you need help, they do everything in their power the service is good, everyone is friendly, they do everything quickly and efficiently, the territory is large; it is comfortable to walk, but the road from serenity to golf is very shaking if necessary:(( I would like to speak out about the rooms, sometimes there were nights when some adults got drunk and yelled at the whole building half the night, but the good measures were taken
thank you very much for a wonderful stay at this hotel, my family and I are here for the second time and we plan to come here again!💜