There are no questions for the drivers. We booked a flight at 10:00 from Slutsk, according to the schedule, the minibus at the station in Slutsk at 10:47, at 10:51 we dialed the driver, he was already in Soligorsk, called the dispatcher, their answer was that they needed to call them, because according to the application, the driver leaves Minsk closes his flight and does not look more, they also don't track anymore, why then apply if they don't watch? There are different situations, we used to book in 10 minutes using the application, and everything was fine, minibuses stopped by, then what's the point of the application if the dispatcher is not looking and you need to call them?
There are no questions for drivers, always on time and fine. I went to the website to cancel my reservation on 06.11
The "manager" called at this moment, asking "Is everything in force?" I say, unfortunately, no. I immediately heard 1000 words in my address, how I am not ashamed to hang noodles on my ears and that 5 people for 1 place. I said, "It's your right to believe me or not, but I answered your question that I wouldn't go."
To which I heard "Now I'm going to put you on the blacklist, you will walk to Minsk for six months"
Service of course 💩💩💩💩
I was very surprised, the flight was booked twice, and they were rude twice for no apparent reason. Then we called at an inconvenient time, then we think for a long time. How is this even possible? Hopefully, the staff will be trained to work with people or find someone with the appropriate competencies.
A typical business in Belarusian. Service 0, drivers are boors, sometimes it seems that they are doing a favor by taking us at all. In summer, hellish conditions - without air conditioning, when it's already cold - do not turn on the stove. Not all of them, thank God, but most of them came across just like that. If you are constantly raising prices, then be kind enough to match. I really hope for an early alternative to this carrier
A good minibus! Drivers are always smiling. Buses are always clean. Only the first time, when I was driving from David-Gorodok, I did not know which stop to get on from. It would be good to hang the schedule at the stops themselves. Thank you.
We drove to Minsk quickly, without a God-defying chanson in the background. However, it was terribly stuffy, despite the open hatches. And it was shaking like a washboard. But these are claims, rather, to the road