I liked the clinic. Attentive receptionist at the reception. The medical staff knows their business, the devices are operated competently. There is one thing to note: there is no blackout in the place where visual acuity is checked. On the contrary, this place is equipped right by the window. But in the corridor outside the office, where you are waiting for your turn, it is completely dark. This is good for those who have had their eyes dripped for examination of the fundus, blood vessels.
The selection of glasses was not carried out very carefully. Probably because I had a fresh prescription for glasses on my hands.
The doctor gave all the explanations correctly, clearly warned about the consequences, about what needs to be monitored.
The biggest disadvantage in my opinion: I wanted to order glasses, chose a frame, but the optometrist was on vacation, there was no substitution. Naturally, I did not go there again. I ordered it from another optician.
The rooms are all clean, including common areas. There are coolers, comfortable sofas at the entrance.
I was surprised that in my native Pavlodar, all the necessary research can be done on similar equipment, having received medical advice at times cheaper in cost.
There are no discounts for pensioners. In general, I recommend you to visit. Especially if you need surgery. I heard that there is a good ophthalmologist-surgeon in this clinic
We turned to this clinic on the recommendation, accordingly, our attitude was already based on trust. We wanted to order Shelving glasses for the child. However, after the diagnosis, ophthalmologist Dzhamanbekova Dana Kuanovna persuaded us and recommended using MoonLens night lenses in our case. I repeatedly asked during the consultation if it was possible to order a daughter at that age and other issues, including their cost in this clinic, the doctor also provided us with booklets of these lenses for study, told us how they affect, and so on. I clarified the age of the child several times, as there were initially controversial points: the girls at the reception said that they could be worn from the age of 7. And since I respect Dana Kuanovna's experience and qualifications, I trusted her. As a result, we started the process of getting our daughter used to lenses, it was not so easy, especially at the beginning. But when we contacted this clinic to order night lenses, we were delicately informed that only from the age of 7. Honestly, I don't have the words. The doctor does not admit in any way that she was mistaken and did not take into account her daughter's age. He insists that I am wrong. Of course, I will deal with my problem, but this attitude is extremely unpleasant. I will avoid this clinic. And I recommend new arrivals to be careful!
I did a laser vision correction. I am very pleased. The staff is very polite. Always in touch. Only sometimes their bot seems to be buggy and informs about the reception. Although there is no appointment and no appointment ... Therefore, you should immediately call and clarify at such moments.
Excellent clinic, competent specialists, polite administrators! Dana Kuanovna is the best ophthalmologist - clear recommendations, treatment that helps.
We have been going to see Dana Kuanovna for many years, a professional!💪
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PikaChun
Level 3 Local Expert
August 2, 2024
A very good eye clinic! All specialists know their business. They are very courteous.
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Шолпан Я
Level 16 Local Expert
April 21, 2022
A very good clinic. The doctor is a good professional, she chose the best option, taking into account age and vision changes. She does not just sit in the office, but accompanied her to the glass fitting, made a conclusion, explained everything in detail, especially the contraindications of the drugs. Med.the sister, it's a pity she didn't ask for the name, performs the diagnosis clearly without too much fuss. All devices are wiped with a disinfectant before use. Beautiful interior. Cleanliness in the clinic. I saw a cleaning specialist: focused, responsible, neat. Beautiful interior, comfortable sofas and armchairs in the waiting areas. The price was pleasantly surprised. It is an acceptable price for such a diagnosis, since the main contingent is pensioners. There is a feeling of care and attention to visitors