Gippo
912 reviews
November 17, 2024
To go grocery shopping, you need to spend 3 hours, at least 2.5 of which you are standing in line. The store is very good, but it's not possible to just 😱🤦🏽♀️
See original · Русский
April 28
The store staff could have reacted more calmly to their mistakes and admitted their guilt.
There's one price on the price tag, and another one at the checkout. By law, they are required to sell at the amount indicated on the price tag. But with a displeased face, they say to buy at the price that knocks out and that the seller will then give the difference from the wallet. Why do I need information about where it will give the difference from? To make me regret it? It would be fine if they apologized and admitted that it was their fault, they did not have time to change after the reassessment (which, as they said, was 23.04, and today it is already 28.04). It would be possible to be sympathetic. I didn't go to demand the difference, of course I won't be impoverished. But the attitude and the situation are disgusting.
The finished products, by the way, also leave much to be desired. Often everything is not fresh, there was a test a couple of times, it's better not to take risks.
There was also a case of buying chocolate at a discount. It didn't even occur to check the timing, the discount wasn't that big. As a result, I unpacked the chocolate at home in a white coating, with a characteristic smell and taste. The expiration date ended on the same day. I was in shock.
It would be possible to come up with some kind of visual designation for such products that have deadlines.
And so the store is like a store, with inflated prices for some items.
See original · Русский
August 26, 2024
The delivery works abominably, do not contact this store. There is false information on the site, you place an order, pay, and then it turns out that the product is out of stock, three out of five positions. You get a call, they offer to replace the goods, but in fact there is no normal replacement, and when you refuse the order, it turns out that the courier has already taken the goods it is unclear what ( they are not ) to you.And the most original thing is that the money will be returned to you only in a week. I will never contact this store again.
See original · Русский
4
1
September 25, 2024
Check your receipts!
Over the past month, I have told the cashier three times about the price discrepancy, but they don't care, "go to the information center", the difference is returned at the information center, BUT this is not normal! Constantly the prices on the window and at the checkout do not match 👎🏽
And a favorite feature of cashiers with a huge check, they just finish off random goods.
And with all this, no one will say "sorry", they look as if you are to blame !!! 😤
See original · Русский
June 6, 2024
A very decent HIPPO, you can buy fresh pastries, semi-finished products, fruits, and greens.And most importantly, everything is of good quality.
See original · Русский
June 8, 2024
Once, at the checkout, I was punched with ordinary fish fingers at the price of Peruvian hake, after which I turned to the reception desk. We made a refund, but again we punched the product at a different price, and then the circus began:
I went with a store employee to the department where there was a different price on the price tag, she took a picture of this price tag, but refused to punch at this price. I would have given up on it, sometimes they didn't change the price tag, nothing like that. But since I was initially cheated 3 times, I became fundamentally.
At the counter, the employee began to claim that there was no other price tag, but she photographed it in front of me! I reminded her about the photo and she defiantly, showing the screen, deleted the photos. I said that I would go take a picture myself, to which she snatched out her phone and told someone to urgently remove this price tag. When I got to the department, there was no price tag at all.
As a result, he described the whole situation in a book of complaints and suggestions, but later he constantly met this arrogant woman at his workplace.
I like the store itself, it's very cool that they now work around the clock. But because of the staff, I can't put it above 3
See original · Русский
March 4, 2024
an excellent range of products, there are its own products of good quality.Convenient location and a fairly extensive store where everyone will find a product
See original · Русский
3
January 4
everything is always fine. the food is fresh. the staff is polite.
See original · Русский
3
July 15, 2024
This is the most terrible Hippo of all! Regardless of the day of the week, the queues at the ticket offices were crawling and at the same time half of the ticket offices were not working. On Friday, you can generally spend the night in queues. You need to stand in the meat department for about an hour to take something. Going to this hippo is just a waste of time and nerves. Prices in hippo are the highest compared to similar stores. There are always some errors and cancellations at the ticket offices.
See original · Русский
3
April 7, 2023
Hippo - I love it and that's it!
Discounts are available for a large list of relevant products, the range of goods is sufficient, I like TM Very much, but not the entire range.
There are a lot of ticket offices, but this does not save you from queues on Friday evenings and weekends.
Parking is above ground and underground (up to 3 hours free of charge).
MOMO has a wardrobe in the cold season!
When will the Hippo be opened in Chizhovka???
See original · Русский
2
February 2
Coca Cola is very tasty, otherwise, whatever I buy, it's utter nonsense. What do you put in the "Mouth-watering" salad? The name doesn't match the taste, it was thrown up.
See original · Русский
July 8, 2024
There are no questions about the store's assortment. There is some kind of problem with the cashiers, 7 p.m., a weekday, only 5-7 of all the cashiers worked, despite the long queues, they closed one by one. The result is 20 minutes in line and a disgruntled cashier at the end 👍
See original · Русский
April 5, 2024
Updated 05.04.24:
No HIPPO, I definitely did not expect this! Another mess with prices... Cheating by more than 40%
The first case, a couple of days ago (04/01/24), the meat department, packaged chicken thighs "Ganna", the price discrepancy on the product and in the receipt, I "let go" of this case, I think anything happens, people make mistakes.
But today (04.04.24) I couldn't stand it. How is this even acceptable, packaged minced meat of our own production, the discrepancy between the price on the package and the price in the receipt, the difference is more than 40% up (in the receipt, see photo). And do not even try to attribute a revaluation of the product here (see post. 713) or "the product was on the stock", as the sellers tried to explain to me the possible reason for the situation.
Sorry, this is not just disrespecting your own customers, it already sounds like an insult.
However, the store employees and the shift supervisor returned the difference, and from their own pocket, of course, thanks for that. But the question is, how was such a situation allowed, where is the administration looking?!
And apparently you don't listen to your customers' reviews, but only unsubscribe (read my reviews and photos, etc.)
In general, I am waiting for the response of the administration here (not the reviewer), in the near future, about the causes of the incident and the measures taken. Otherwise, the application is in March!
This difference may not play a role for me, but it's a shame for people ... it's a matter of principle.
And it's not about punishing someone, but to help make HIPPO better.
I am reducing the rating from 5 to 1 star, until I receive an answer.
I will add a review (05/19/2023):
- Well done, you are trying, the meat department is now more pleasant and clearer with prices.
- It's great that you're working 24/7 now.
- The fact that you follow the reviews is also great!
- Self-service cash desks are good, but after the first trial use, I refused them:
1. The first thing that scares away is that not every self-service checkout has both forms of accepting funds (cash/card) It would be cool to make both forms of payment at each checkout.
2. The second point is the location of the self-service ticket offices "ring". Despite the light indicators, you do not always notice in time that the cash register is free, or if it turns out that there is only a card payment, there is a fuss at the entrance to the cash register area. It seems to me that the arrangement "in a row" would be more convenient.
3. The third point is fruits and vegetables. Sometimes even at a simple cash register, the cashier has a question about which apples they took, and so far you've walked around the store and simply forgot. It is possible to make weighing possible both at the checkout and in the department, to choose from. Or, following the example of the department, where frozen vegetables are numbered (when I usually come to the checkout with vegetables, I remember not the cost and not the name of the vegetable mixture, but the number under which they were)
- A cash register with cashiers. There are two annoying points:
1. Sneakers covering half of the ribbon. (See photo)
2. Glass / partition from the cashier, products often cling to it, and sometimes they are damaged. (See photo). Take it outside from the cash register (pay attention to other retail chains, or write to the BOS, I'll tell you who to take an example from)
My very first review: In general, Norm Gipper, our regular "Home" store.
However, there are things that are annoying:
"Black Fridays" - a lot of people, long queues, aisles are filled with pallets of promotional goods. Many turn around and leave for other stores.
"Glove bag" is used, for example, to put potatoes in a simple bag, a very inconvenient and annoying thing (it falls off your hand when you need to reach out for such goods many times, for example, potatoes, onions, carrots). Return the standard "disposable Gloves", they are much more convenient.
A "dry bag" is a phenomenon that manifested itself in full during the COVID-19 pandemic, this is when, having taken a packing bag, the buyer cannot open it. In normal times, you could just wet your finger on your tongue, but now it seems like an absolutely unacceptable option. It would be very useful to solve this problem in some way.
"Confusion with prices" - the absence or presence of an incorrect price tag. The problem is less common in this store, but there are still cases. It is especially annoying when this happens in the vegetable department, because let's say you can't lean an apple against a barcode scanner and ask no one.
See original · Русский
1
May 16, 2023
A huge selection of goods, always fresh pastries, excellent cooking, but in cooking very slow sellers come across periodically, there are queues, but as a rule, everything is fast, discounts and promotions are sometimes very attractive))
See original · Русский
1
December 30, 2024
Sometimes it seems that people leave their jobs to visit him) because sometimes you stop by on a weekday at 11.00, and there are already a lot of people there)
See original · Русский
1
1
April 29
Bring back the normal bread, they used to make good and delicious bread, now the bakers from the local market have apparently recruited it.
See original · Русский
August 20, 2024
Friday evening,
maximum occupancy, 6 ticket offices open, waiting 40 minutes - are you serious? Do you have dead souls working there or what's the problem?
There have been problems with queues for many years, the hippo head office should change the administration of this store.
See original · Русский
May 31, 2024
The delivery is disgusting. I made an order for 61 rubles, brought products for only 35 rubles. Not only is the online selection very small, but not everything was brought. Don't they have sausage products in delivery?! I've been waiting for a refund for a week, they don't pick up the phone. I will not do any more online delivery in this store. I will order products online from other hypermarkets. It would be possible to put not a single star for the delivery - I would.
See original · Русский
2
1
August 23, 2024
A good store, spacious, the prices are excellent, and the location is convenient, considering that you are driving
See original · Русский
January 16, 2024
The presence of above-ground and underground Parking, there are always free places in the underground. A fairly wide range of products, a wide range of ready-made cooking.
See original · Русский
3
February 11, 2024
The store is good, there are self-service ticket offices, a huge selection of goods, pleasant and attentive staff, although the quality of products sometimes lags
See original · Русский
3
November 2, 2024
I don't know why we added hippo (namely the point on momo) to Yandex delivery
How many times I didn't order, the delay is from 1.5 to 3 hours
It's impossible to get through to them
They are delivered with a delay , so there is also a boorish attitude in the store itself
See original · Русский
1
1
November 16, 2024
It is a pity that 0 cannot be set. 255843 ticket offices and 4. Kilometer queues are permanent at any time of the year
See original · Русский
1
August 1, 2023
The hypermarket is located in the Momo shopping center. There are a lot of shops nearby with clothes, shoes, perfumes and household appliances. The food court is on the second floor and on the ground floor. Hippo himself is one of the biggest on the web
See original · Русский
1
November 23, 2024
Saturday, 12:56 p.m., more than half of the ticket offices are closed, queues at the ticket offices are more than half the hall, 40 people each
See original · Русский
1
November 1, 2023
The store is good, the assortment is good, you can always make purchases at will.Promotions, discounts are fine, but one day a guard made a remark that you can't carry a basket (we were standing in the department before 5 purchases), after that we saw the carzines near the storage room, so they also left the box before us, if you can't let them warn you at the checkout. In general, everything is fine.
See original · Русский
March 19, 2024
A good hypermarket. A large assortment. The most relish is Friday's promotions, you can always buy the right goods at promotional prices. I was very pleased with the Pizza department. It's very tasty. And the most favorite department in the store is the bakery. The pastries, breads and buns are just awesome.
See original · Русский
3
April 23, 2022
The product selection is diverse. Conveniently located. A variety of cooking, especially baking. A lot of shares. But the big disadvantage is the huge queues at the checkout. It's terrible during rush hour, and at the same time half of all installed ticket offices are not working. The cashiers are working, doing their best. I have to restrain myself very much so as not to offend. Is it really impossible to install self-service cash desks, as in the Euroopt network? The prospect of standing in line with a full basket kills the desire to visit the store.
See original
4
June 19, 2023
A very diverse assortment. I want to mention my own pastries - they are very tasty.
It often happens that there is a price tag, but there is no product. It is very difficult to find and ask the staff for something, because there is no one in the hall, and if you find someone, then this someone is responsible only for a certain department.
The queues are huge on Friday evenings.
The discounts of the promotion are certainly impressive.
See original · Русский
3
November 13, 2023
There are a lot of people, especially on discount days, and during the end of the shift at the nearest factories; There is an electronic queue in the meat department, but for unknown reasons, buyers are clustered near the window itself, not giving the opportunity to calmly approach and make a choice with the seller, this is annoying, so it is better to visit this store in the afternoon)
See original · Русский
May 23, 2024
Great store, everything is there. The staff is adequate. Queues are normal, except for Fridays and salaries))) two self-service checkout areas and one express.
See original · Русский
February 9, 2024
Hippo in Momo shopping center, good clear Parking, three hours free, there is a toilet, a wardrobe. You can combine a trip to Hippo with a visit to the food court, it is big there and for every taste
See original · Русский
3
May 10
00:00 there are queues almost to the end of the store, only 2 cash desks and a self-service unit are open
See original · Русский
November 10, 2023
Round-the-clock finally! There are a lot of self-service ticket offices, in general, this store has a good confectionery and cooking. A large selection of everything, but you don't stand in queues for a long time.
See original · Русский
3
June 4, 2023
A good selection of goods, good cooking, you can often see discounts on various products, but without discounts it is quite expensive. Queues are the worst of all. Especially on Friday nights. But recently the store has started working around the clock and this is a very good plus
See original · Русский
3
December 1, 2023
It is large, spacious, there are self-service cash desks and cash desks for up to 5 products. There is an exchanger nearby and a large Parking lot on the ground floor (the first 3 hours are free, and then 1 r per hour). Among the disadvantages: long queues, especially on holidays, and a small number of boxes for your own things.
See original · Русский
June 12, 2024
1. Meat products can be stored in trolleys without a refrigerator.
2. The same bananas are not the first freshness wrapped in film, they will set a discount and sell. However, you cannot sell bananas that are cracked and have visible flesh.
3. The specialists at the ticket offices are very slow. You can stand in line for half an hour.
4. Cooking, or rather soups, should be poured into containers that do not spill. Finally change the container!
5. The staff should be more polite.
See original · Русский
April 3, 2024
A huge selection of goods. Always the best possible service. The staff always leaves only positive impressions
See original · Русский
January 17, 2024
a great store with a huge selection of absolutely everything from a bun to good alcohol (there is a separate department with good alcohol)
See original · Русский
4
April 7, 2024
A good store. A good assortment. There is something to choose from, meat products are at a height, the assortment is amazing!
See original · Русский
3
April 28, 2023
Hippo was pleasantly surprised by the 24-hour work (around the clock). However, at night you will not see finished products or meat on the shelves for some reason. I think it makes no sense to work at night for the sake of selling alcohol, but of course it's not for us to decide
Poor sales cashiers try to smile after a night out in the morning with red eyes . In general, there is a good shopping center, there is underground Parking near Hippo and it is located right next to Mogilevskaya metro station and Avtozavodskaya bus station. Many people come from the district and the region for shopping or just to relax with children , visit the food court , which has a lot of space.
However, after 17 hours, especially on weekends, get ready to defend huge queues at the ticket offices, although self-service ticket offices work, but there are also huge queues there and one girl who runs between customers because something is not scanned or the program is "hanging", most likely they saved on something or did not finalize something.
But there is another disadvantage for the finished product, it is not very tasty. Maybe such a shift, maybe I got caught like that, although sushi was taken many times and was very tasty.
But the mall itself, although small, I advise you to visit . Shops for different tastes, lots of shoes and clothes for both adults and children.
See original · Русский
3
May 10, 2024
There is nothing to say about the presentability of the store itself, everything is fine, but there are too few cash registers working in the evening for such a large store. Standing in line for 20-25 minutes classic at 19-21 hours
See original · Русский
May 2, 2023
An excellent store, a good selection of goods, one caveat due to the convenient location, there are "full houses" both at the ticket offices and in the parking lot, so this is not an option for quick purchases, from morning to lunch it is quite free and there are no queues, and since May it is open all day,
See original · Русский
1
December 28, 2024
There are more cash registers, it is convenient and the assortment is good
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May 3, 2024
Cooking in hippo 50/50, when it's delicious, and when they throw bones in the food)
I can understand everything, but I can't understand a dish called Pilaf with bones instead of chicken, I'm not a dog to gnaw bones (
See original · Русский
1
March 27, 2024
The choice, the staff, the location of the storerooms and shelves, everything is fine, but there are constant queues. Or just me dad, it's queue time. .
See original · Русский
3
October 18, 2023
Good afternoon, a big store, the traffic is crazy, and the assortment is scanty, who makes orders like that? I am a terrible sweet tooth, but almost always there are no cakes and cakes, only my own production and the Minsk bakery. But there are a bunch of others. They do not want to work at all for people and for the assortment. The shelf is large, but there is no sense
See original · Русский
4
September 29, 2023
Queues are huge at night starting from Thursday , but the store itself is a good choice . Meat departments and sausage shops do not work at night , they work in my opinion until 23.00. And it 's so cool that the Hippo has become round - the - clock
See original · Русский
3
December 28, 2022
A good store. Excellent location, rich assortment, discounts, promotions, a cumulative bonus system has appeared, a lot of cash desks, long queues happen only on busy days. Convenient parking is not small.
See original · Русский
3
February 16, 2024
I love this store.
And its advantage is that it is round the clock.
A competent tab, the confectionery department constantly pampers with delicious desserts, I love their pastries VAN LOVE 🫶
See original · Русский
3
1