The best pet store. A huge selection of food for all pets, wet and dry, from economy class to super premium and holistic. There are a lot of clothes for dogs, ammunition, toilets, carriers, treats, fillers for cat toilets. Veterinary feed. A large number of new products and sales. Low prices, discounts and promotions are available. There is also a delivery service. I recommend it to everyone!!!
The store is very spacious! A large selection of feeds, toys, fillers, bowls, etc. And also very pleasant and favorable prices! The staff will always help you with the choice. Go shopping only here!
The best online store. I make the delivery in the morning and receive the goods in the evening. A very good selection of dog food, always friendly staff, the most pleasant prices and always put a gift for the pet)
A diverse selection of food, fillers and all sorts of goodies, and there are toys for cats) The service is super) The prices are good, especially for stocks)I recommend it)
A competent, courteous consultant, a wide range of products and promotional items. I was pleased with the visit with gifts and a new favorite pet store.
Delivery is carried out, for today 10p
Good assortment and pleasant staff. I came to pick up food for my dog, we just bought a poodle, we didn't know what was better to take, the seller oriented the assortment and picked up the food considering my wishes 😅
And they also gave me small sample bags of other feeds as a gift, if my baby likes it, we'll buy this food too ☺️
In general, I liked it)
I made an order in an online store. Wonderful service, attentive staff. Everything is cool!!! from application to delivery! Keep it up!) I recommend it wholeheartedly.
The feed is advertised on the website, at the lowest price in the city, but you will not be able to buy it))). I've tried to do this 3 times. The first two times they offered a delivery time that didn't suit me (too long). For the 3rd time, I decided to order in advance, while the food was still available at home, as a result, they led me by the nose for 2.5 weeks, and they could not deliver the food, although the product status was still in stock on the website.
14.10.24 when visiting this store.. The best employees worked!! Customer focus is zero. We ordered dog food 4 weeks before that day, as a result, we sold the whole evening from 18 to 22, the order was not delivered. The phone was not answered. As a result, after correspondence with this store, we were informed that our order was not included in the list of couriers, and it was suggested to come and pick up the order yourself or wait for the courier the next day. Considering that we arrived in Minsk for 1 day, it was not very convenient for us to wait all day for the courier. Upon arrival at the store, the staff could not find our collected order for a long time. They called us non-locals, not very respectfully, considering that we paid more than 500 Belarusian rubles for food.
When asked why the order was not delivered yesterday, the manager replied that she did not work yesterday and did not care.
To the General Director: to inform the staff of this institution that it is necessary to talk to customers respectfully, to enter into their position and provide service and quality, as well as not to be rude to people, wherever they come from.
A wide assortment of goods, good prices, attentive and courteous staff, helped with the choice, gave recommendations, conveniently, quickly and promptly
A chain that doesn't have many stores, but where you can find things that other stores don't have. In particular, there is no specific manufacturer anywhere in Minsk for the last two years, with the exception of this store.
A wonderful place, we quickly processed the order, took it away, put a gift to the order, very friendly staff, I will definitely order more, the seals are satisfied 🐱
The staff in the store is responsive, they will always prompt and direct you in the right direction, they will explain everything thoroughly.Therefore, 5 stars
Great store, good assortment. Everything is clear with the order, it is delivered on time. The staff is friendly 😊
There are no complaints about the quality of the product.
Recommend 👍
A large selection of pet products, fast service. There is food for dogs of giant breeds, an adequate price. Very pleasant staff, the possibility of paying by card. Ground floor, there is a possibility of parking.
I didn't like it, the sellers' consultations all the time rested on the phrase - you should go to the veterinarian. I was at the vet, there are no clear recommendations, you need to pick up food. And the seller can't really advise you.
The second point. I came for food, but there is not the right amount of it. I suspect the form goes badly when ordering for pickup. And that's not what bothered me. And the fact that they tried to convince me that this is the way it should be.
I will try not to go there anymore
I even wanted to write a review - it's so cool that I came across your site! The prices are very pleasant, the choice is good. I made an order, called the operator, agreed, the delivery works clearly, quickly, everything is to the door. Both the operator and the courier are polite and friendly. The delivery conditions are also pleasant. And it's very convenient when you don't want to carry heavy bags of filler yourself, and the price is too good not to take more and with a margin.
Thank you, I will order more!
It's a disgusting store. They impose the product that they are told, not focusing on the wishes of the buyer. The prices are too high compared to other pet stores
A very good online store. A large and high-quality range of pet products. Pleasant and friendly call center operators. And most importantly, they know what to advise and suggest to the buyer. Timely delivery.
The store is just "fire" ...
We went in, read for five minutes about the aquarium products ourselves, the sellers don't give a damn ....
Asked for help, what do you want? Well, that's chemistry for aquariums.
Well, I don't know anything about this chymose, you need to search and read on the Internet
Thank you, it was very "helpful"
About the online store: 1) an inconvenient delivery system, if it is written on the website in 1-2 days, it is not a fact that it will be, it may not be at all. 2) irritated and drowning out the customer of the girl in the call center
Polite staff. A large selection, the food that I usually buy is cheaper.
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Show business's response
Татьяна Павлович
Level 12 Local Expert
May 13
I liked everything, but the seller advised me to order through my personal account, because the goods may be booked and they will not be able to sell them during personal visits to the store. I'll try it next time.
I ordered dog food with pick-up via the Internet. The manager contacted me by phone, said that the feed was available and I could come. The next day, after making a detour on the way home, I stopped at the store for food, and they tell me that it is not there and the only thing They can do is that I would come the next day, They will be able to bring it from another store. It's a strange offer, come the next day and spend your time and money on fuel again....
I won't order from them anymore.
The call center and the shops seem to be different organizations, the call center said the food is available, I came to them across the city, but there is no food. The staff level is a scoop.
The store seems to be new, but inside it looks like a warehouse. An update obviously wouldn't hurt. Well, the location is not the best, especially if you come in the evening. But the staff is great.