Gardenmart
524 reviews
April 30
It's nice to see that you care about your customers and strive to improve your service. Your wide range of seedlings is really impressive, and prompt delivery deserves special praise. It's nice to get high-quality plants in excellent condition. Thank you for your work and the opportunity to purchase beautiful seedlings.
I've already planted everything in the ground.
We were very pleased with the store's promotions!
The order number is 146222.
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January 24
I ordered on the website at my own risk, but everything came viable and stuck. Thank you so much for the planting tips and gifts. You won't regret ordering. I ordered 3 types of apple trees, 2 honeysuckle bushes and a plum.
I add my review about the seedlings, everything took root well, the first berries were on the honeysuckle bushes. There are always promotions in this store, so this time I made a pre-order for spring, where I was able to choose 5 gift seedlings of 1tg each. The order number is 107860 .Thank you very much, I wish you prosperity and success.The roses were a bonus.
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6
May 28
I read a lot of good reviews and made an order of several plants, according to the terms of the store, I paid for it immediately.And then it started... The order was delivered very late, I waited more than a month. And there were no three already paid positions in it, although I was not warned about this. There was a gift of a sapling of a large tree, which I did not need. By the way, of the delivered set of strawberries, two of the five bushes in each variety are not viable ((When asked why there are no paid plants and when they will be delivered, I received the answer that they were not there at the time of order assembly (?), now they are not there at all and it is better for me to leave the money spent on them on the Gardenmart deposit. I asked for a refund, but since then no one from the company has answered me. Now I don't know where to turn to get the money back.
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2
March 26
The guys changed their address, apparently the reviews at the old address tarnished their reputation. I look, and the rating is 4.4, but everything was bad at the old address. I'll leave a review on them here.
And now let's talk about this amazing store. Let's start with a choice, yes, rich, beautiful photos, a lot of assurances that they are adapted to the harsh conditions of Siberia. Do not listen and do not be fooled, judging by their suppliers and the reviews that they happily rub, they have not heard about zoning, some of the trees go without grafting at all!!!
Now about the deadlines, let's start with the fact that they are not being maintained, they have promised me for the fourth time, they will send it by the end of October, it is already snowing!!! So the timing is not about them!!!
Support, it just doesn't exist, it doesn't respond to anything, it doesn't react to anything. You can't interrogate snow in winter. Guarantees - they are not here, you will get tired of proving something faster!!! If the money was given, then ... You won't see them.
And so, a beautiful website.
Yes, and for this review they were blacklisted - well done guys.
I'll add a little more. Firstly, they do not comply with the laws of the Russian Federation, namely, it is impossible for them to refuse a paid order before delivery, according to current legislation. Like nailing jelly to a wall. Think about it many times before handing them the money. Secondly, their vaunted technical support, which responds, if you're lucky, once every 48 hours, in reality from 72 to infinity.
Don't get caught by the beautiful picture!!!
Well, since the business has finally responded, I'll explain about the suspicions.
While the fight for a refund was going on, I monitored the vk market page until I was blocked. There I met many colleagues in misfortune, who in the comments, who lived for an hour at most, described the seedlings and shared the secrets of a refund. Thank them very much for that. I also corresponded with the "agronomist" from the page on the technique and quality of seedlings. So, the risk is certainly a noble thing, but ...
By the way, there are a couple of very similar gardening club sites on the gardenmarkt website engine, with a very similar design and selection, and of course reviews and supply agreements. Which again raises very strong suspicions.
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3
June 3
The survival rate of the planting material is high. Upon delivery: perfectly packed, all seedlings are back to normal, the roots are moist, the leaves are alive, in excellent condition. The rating is excellent.
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January 22
I have been ordering from this seller for several years, the product is always of good quality and the selection is large. Stocks are generally fire. The staff is polite, you can always contact us if you have any questions.
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6
April 13
I ordered the seedlings for the first time, everything arrived well packed, safe and sound. I hope that everything will be accepted and will delight us for a long time, thank you for the gift of the necessary brochure, which indicates how to properly plant and care for the seedlings
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2
March 28, 2024
A gorgeous online store, I am very happy, I made an order in the fall for the promotion, I scored roses, the price was just super, the promotion for 1tn is also wonderful!And in winter I added more hydrangea seedlings, raspberry trees, cherry cones, seeds and picked up more fertilizers, finally I waited for my parcel and I am very happy, all the seedlings are beautiful, the roots are gorgeous, they are packed perfectly! I've already planted everything!!! I will definitely make orders and recommend them to everyone! The parcel arrived to Almaty in a week. Thank you very much, I wish you prosperity and satisfied customers!!!
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18
April 18
This is not the first time I have ordered, the seedlings came in good condition, all alive, last year I received grapes, currants, peaches, all overwintered perfectly, I plan to order something else. It's a pleasure to deal with you, everything is fair.
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1
May 2
Disgusting attitude towards customers!
If you have ordered something on the website, keep in mind that you can only be sent what you have, without being asked if you need it... That's exactly what happened to me. Well, it just wasn't available... Take it for granted, accept it and be glad that you sent at least something...!
They sent unviable seedlings that should have been thrown out long ago. Just dry sticks. They are so dry that you don't even need to be an agronomist to see it.
We sent it all two weeks later. When trying to return the money, they messed with correspondence for a long time, as a result, they considered it as convenient for them, and not as indicated in the receipt..
I would never recommend this store to anyone!
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6
January 28
I ordered from this online store. All the seedlings came alive. It is convenient to have the advice of an agronomist. The full description of each product is also described. Which allows you to choose for your region. I recommend.
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4
February 1
I made an order for seedlings and seeds. I split the order into 2 parcels. And then the miracles "went". The delivery of seeds that weigh several grams costs the buyer more than the seeds themselves. , 596 rubles for seeds (more expensive than seeds cost) Delivery of seedlings in the amount of 760 rubles. And on the gardenmart website, the total price of 1,562 rubles is indicated in the my orders section. Deception. I will be writing applications to the prosecutor's office and Rospotrebnadzor.
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8
October 28, 2024
We ordered seedlings of berry bushes in May, paid for them, but did not receive them, because the store received a notification that the season was over, they could not send them and offered to either refund the money and send the seedlings in the fall. We chose the second option. In September, they reminded about themselves through a chatbot (they received information about the order only from the second request, although they promised to respond in a maximum of 48 hours, but did not respond). The parcel was received via Russian Post by cash on delivery. The packaging is good, the appearance of the seedlings is satisfactory (the roots with a lump of chernozem with shavings are wrapped in a black stretch film). The box contains discount coupons (20%) for the next order and a mini-encyclopedia on planting berry seedlings in the ground, a useful book. Planted in the ground, we hope they will take root. Gardenmart claims that they have an indefinite warranty on seedlings, we hope that this is so (they were burned at the Agromarket 24 - their seedlings did not take root and they did not compensate us, like they applied 14 days after receipt). So far, we are satisfied with the prices and quality of delivery. The assortment in the store is good, for every purse and taste (in principle, just like the competitors).
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8
October 20, 2024
I recently ordered cuttings of grapes, roses and blackberries through the Gardemart website, and I want to share my experience.
First of all, I want to note the convenience of placing an order. The site is intuitive, and I quickly found the right varieties. The delivery was organized at the highest level: all cuttings arrived on time and in excellent condition. The packaging was reliable, which guaranteed the safety of the plants.
The quality of the cuttings is also excellent! The grape cuttings were healthy and strong, with good buds. The roses looked fresh.
After planting, I'm looking forward to the harvest. I am very pleased with my choice and recommend Gardemart to anyone who is looking for high-quality planting materials!
Thanks to the team for the excellent service!
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8
June 2
I would like to share my opinion about the Gardenmart online seedling store. I characterize my experience with this store as negative. An order was placed on April 10 and an advance payment was made, and the order was confirmed on April 21. The seedlings were delivered only on May 25, although the store's office is located in Samara, and they had to be delivered to Kazan. The manager reported that this was happening due to the workload of the warehouse. I doubt the viability of the seedlings; 18 saplings of trees/shrubs were ordered. There were two with leaves, three had living buds. The rest have only trunks with branches without bud swelling. I hope something will take root. In general, I do not recommend it.
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May 6
Dear Gardenmart,!!
Why are you deceiving customers and deleting my and other deceived customers' comments on your VK page?
Why don't you answer calls and messages?
Return the money!
I paid for the seedlings 2 months ago and you are quiet!
I will complain about you to Rospotrebnadzor!
Do not order seedlings here if you want to save your money and nerves. There are cheaters here! Either they don't send the goods and use your money, or I send dry seedlings.
And the comments of the deceived buyers are deleted and they tell how everything is fine with them and what wonderful seedlings they have.
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5
January 17
I have been using the services of this store for a long time, they have interesting and rare varieties of seedlings for frost resistance in the Moscow region. I recommend everyone to pay attention to this!!!
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5
June 2
Very poor seedling quality, a complete deception. This is the first time I've come across such a deceitful company. There is no feedback at all, instead of trees, they send broken sticks without Roots, they do not comply with deadlines, and they do not accept the rejection of the product either. As a result, I had to throw everything away. I am very sorry for the money spent, the missed season and the wasted nervous system. I can't recommend this company to anyone. These are horns and troughs. .
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June 4
Completely deceived!!!! I paid for the order with a pre-payment, there were 7 positions, they sent me 4 positions after 1.5 months, of which they didn't even close the prepayment, they wrote that you should choose a gift, as a result, the gift did not arrive. She asked for a refund, but in response there was silence and they didn't even respond, not in a chat or on the phone.
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May 9
It seemed to be a decent store. Well, of course, half of the seedlings did not take root - they were compensated by the price. But the last twist is something. I paid for the order in February. I got it in May (this is normal). The order did not include a couple of seedlings. They refused to return the money.
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May 20
I order plants and chemicals here, I really like it. everything comes in good quality. the plants are packed one by one, signed.
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2
March 27
Do not buy or pay! Read the negative reviews on the Internet at the beginning. A lot of people without seedlings and money. We paid for the seedlings in September of the 24th year and still have not received them. They promised to send it in early October. Then, referring to the frosts, they promised to send it in the spring. Currently, calls and correspondence are not being answered.
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5
March 26
it is very beautifully written on the website, in fact there is nothing, they tried to find an office at this address-it is not there, the phone is constantly on standby, there is just advertising, it is not clear why, if the client cannot simply contact them. The misinformation is complete.
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1
April 27
Everything grew great last year. I also found a lot of interesting things this spring. I'll be happy to order it.
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January 16
There was one purchase and there won't be any more. I received the planting material, which was on the way for 5 days, which died as a minimum half a year before shipment. I saw the colorful phenomenon again and decided to write a review, maybe it will keep someone from throwing money away.
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10
May 5
It's a terrible store. It looks like it's a scam site. I made 2 orders. And I also paid online. Orders from 04/21/2025 are not even processed until May 05. And I ordered it to be planted in May. It is impossible to reach them, they do not respond to emails. There is no response in the chat. I DON'T RECOMMEND CONTACTING THEM!!! SCAMMERS!!!
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4
March 28, 2024
I finally received my parcel, I ordered roses with a good discount in the fall. It was delivered in two days! All seedlings are in good condition, perfectly packed. As a gift, I received a biostimulator and a Gardenmartin brochure, by the way, a very useful and necessary book for novice gardeners like me. Thank you for your quick answers and support. Now I'm waiting for all this beauty to be planted! I hope that all the seedlings will take root and decorate our site with their beauty!!!
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17
May 28
Last fall, I ordered seedlings from Gardenmart. This is the first time I saw this, there is no vaccination, as if the shoots were dug up by dead ones. But then spring came, when the leaves bloomed, I didn't understand what they sent me at all, but I didn't write it out for sure, it's a pity.
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April 17
Orders are delivered only within their own time limits. In our case, the seedlings were sent after we closed the summer season. Reminders and requests did not help - either the robot or the stupid girls answered according to the template. That is, in fact, they threw us on a 50% prepayment. We do not recommend it.
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1
February 10
It's just that I am immensely grateful to GARDENMART for such a careful attitude towards each client and a reverent attitude towards each seedling plant.
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1
April 21
The paid order has not been sent, and the money will not be refunded. They don't pick up the phone. the correspondence in the WhatsApp is the same thing- "we will send... We'll send it... we'll send it...." and so on endlessly, but they don't send anything, they don't return the money. Don't register anything here, people, if money is expensive. We lost 10 thousand
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1
December 1, 2024
Rare plant varieties, plenty of choice for unfavorable gardening areas, but! Re-sorting and quite often, be careful when assembling orders!!
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4
September 27, 2024
I can't assess the quality of the product yet, but the assembly time is amazing. Today is September 27th, and they have been collecting the paid order since September 12th, they cannot collect it in any way. And it is impossible to get information: the phone promises to call back, but the chat only greets. The order mainly contains seeds, only two seedlings. And we are in Omsk, we cannot stretch the autumn planting period. I'm glad I didn't order any more seedlings. I'll wait a little longer today, if they don't answer, I'll refuse the order. I advise you to choose payment upon receipt when working with this store. Let you have to pay for the mail services, but already for the received goods. And not like me - no goods, no money. I made a major mistake!!! Take advantage of my experience.
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March 7, 2024
Good afternoon! I recently found out about Gardenmart and have already fallen in love with it! Such a rich selection of seedlings ! I only found out about the existence of some hybrids on the website. I have already recommended your site to all my friends, they will be happy to make orders! Thank you so much for such a gift, seedlings for an order of 10,000, and other gifts! I am a novice gardener and have already written out a whole list of seedlings that I will be happy to grow in my garden! thanks to the managers for their efficiency, it's a pleasure to work with you.
To all gardeners and summer residents, have a rich and delicious harvest!
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17
September 24, 2024
Complete disappointment when ordering from this store! The shipment of grape seedlings already paid for more than 2 months ago is being postponed and postponed... They refer to interruptions in the supply of seedlings from the nursery, with the workload that allegedly every seedling is examined by a specialist. And in our area, it is already + 7 on the ground, during the day the temperature rises no higher than 10 degrees. It's too late to plant! Everything will freeze. Cancelled the order. I wrote about the cancellation 3 times. They do not refund the money! They write.that they need a checking account now, BIC. I wrote them the bank card number (this is the bill, I paid them with this card, they sent me a check) A lawyer from the consumer protection service joined in. We have written letters to the court and to the prosecutor's office. They don't give you the money! I do not recommend buying anything from this fraudulent company. Very tempting advertising, don't get fooled!
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16
October 30, 2024
I'm wondering who is leaving positive feedback?! Fake ones? The order was made in the spring of 2024, they did not have time to send it, the nurseries closed, the shipment was postponed. Autumn has come, the daily promises of tomorrow and the day after tomorrow and the postponement of the shipment. Here again, the delivery is completed, let's ship in the spring of 2025)) When requesting a refund, they started ignoring and delayed answers in whatsapp (otherwise you will not contact them), they are always overloaded on the phone, they are simply blocked in other messengers and a question in the comments about the order and that's it. I will file a lawsuit to recover not only material damage, but also moral damage! Pay all expenses and compensate!
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August 3, 2024
In March 2024, I made an order for 7 different roses, 3 English and 4 floribundas, all in different colors. The order was requested to send it by the middle of May, since in our area it is only possible to plant roses by this time. The order was sent by April 1, and roses must be stored in certain conditions, which are difficult to provide. But that's not all the surprises that the Gardenmart store has given me! Fortunately, all the roses survived and bloomed. But out of 7 different roses, 6 turned out to be the same color and type!!! Therefore, I can only assess the work of the store's employees as unsatisfactory, the product does not match the order at all!!!
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3
June 28, 2024
Good afternoon. I really love roses and order seedlings only in this store. They have an incredible number of different types of roses. This year I bought seedlings of Blue climbing roses, sage seeds and a cherry fruit tree. Everything purchased is in perfect condition. I advise you to buy here!
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15
September 10, 2024
Dry seedlings are sent, not of high quality, it seems, and alive, but there is no leaf, and for the replacement of dry seedlings, they send what is left in the warehouse, they do not understand the tags, they hang and send. Here I received a current parcel in the place of felt cherries, plums, charafugas, peaches, apricots, all the apple trees with tags came that they had to send to replace. Gardenmart cannot be trusted by this store. By order, they do not send all the goods, they ostow (allegedly forgot) not how many seedlings, then apologize and ask with the next orders we will send that they would order more. Before ordering, think about whether you need this scraper. I was burned by these shops. In the photo of the ZKS, honeysuckle, blueberries in the parcel were immediately dry, and replaced the cherry with an apple tree, I substituted a cherry leaf to level. I soaked all the seedlings in carnevine, tried to cast them, and so I didn't wake up, they were probably already dry. Before ordering, think about it
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18
September 15, 2023
I ordered seedlings in the spring and ordered them again, I liked the quality of the product, the seedlings are all alive, the roots are white, young and there are new buds.Parcels are always well packed, in a box with branded adhesive tape.They are placed inside with craft paper for tight fixation in the box. The roots in a special soil with fertilizers, with sufficient moisture, are very well wrapped in a black film, which allows you to save water for a long period of time while the delivery is underway.And at the same time, the stems of the seedlings do not rot and are not affected by mold. Thank you for the excellent planting material and fast delivery.
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10
June 7, 2024
The staff is polite, the money for the marriage is refunded, this is a plus..... And everything is packed well. It seems that they are trying, it is felt when communicating, but where is their joint...it is not clear, because the seedlings..... the second time, some come not viable .... They offer to plant, take pictures, agree that it will not grow....to replace it, you dial the next order up to the minimum amount of payment, a part of the wheeze comes again and the circle is closed.... delivery dates do not count on accuracy ....in general, my experience of buying plants over the Internet is not encouraging.
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4
July 30, 2024
I share my negative experience. I placed orders on the Gardenmart website twice. Twice, I was not sent all the ordered items or something was replaced. Finally, in July, the roses ordered in October 2023 and April 2024 bloomed. Of the survivors! none of them match the grade. Crimson and white meant black baccarat. The yellow one was supposed to be blossom bubbles. The orange one was supposed to become the yellow braided lady Banks under the influence of magic. In the chat with the managers, they offer either a discount on the next order, which I am not going to place. Either dig up the seedlings in October and return them, then they promise to return the money. The conditions are magical.
Screenshots of the correspondence did not pass moderation, although I managed not to write a single obscenity in two weeks of correspondence.
PS. I'm already afraid to imagine what will grow out of half-dead apple saplings.
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2
May 20
Instead of rowan, Pink was sent a maple tree, and a dead sapling was sent to shurafuga for the second time. The advertising is good, but the quality of the planting material is not. There is no feedback.
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September 21, 2024
Elena Nikolaevna Gorovenko.
It's not the first time I've ordered. The seedlings are excellent. If any plants were damaged during shipment, they are replaced without problems when providing a photo report. I am always in touch, I receive consultations.
In the photo there is a rose from Gardenmart, which wintered this difficult winter without any problems, and strawberries, Marshmallows and the Big Dipper - the first harvest.
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9
August 9, 2024
Once in the group, they ban honest negative reviews)))
Then I'll write here - avoid Gardenmart!
The only time in the spring I fell for it and ordered a yellow tree-like peony, which I had long dreamed of. There are several roses, currants, and raspberries to order for the promotion. I paid for it. I've been waiting for an order for two months! The answers to the questions are just breakfast, right now, right now, for tomorrow, and the day after tomorrow. Until I threatened that I would write a fraud complaint against them. The order was sent immediately....
It's coming! Everything is in it except the peony! Silently, they just sent all this rubbish for 1 ruble without the main order. And it would be fine if it all came in a decent way, but no! Ugly dead seedlings. By a miracle, only one rose survived and that was a re-variety.... Of course, I demanded the money back, as it was not small.
Today I wrote a comment to them in the group, more people came who confirmed that it was all a scam. Well, I was banned 😂
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23
October 9, 2024
Half of the seedlings are sent without signs of life, just on dry sticks. They ask to make an incision, send photos, admit that the seedlings are dead, and the most interesting thing begins. If the package arrived in the spring, they promise to send a replacement only in the fall. Autumn comes and endless unsubscriptions begin, they cannot bring seedlings from Kazakhstan, because there is a hot temperature, then they write that everything is available, but they do not send it for 2 weeks. It can be assumed that they do not have plants available, they take our money, they wait for a car from another country to arrive, with seedlings that are not suitable for our climatic zones. The photos on the website do not match what comes in the package. They do not give you a truthful review on the site. It's a disappointment.
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12
November 16, 2024
Order 98432 .I arrived on time, as agreed by the autumn planting date.The seedlings are in excellent condition, the root is packed in a black film, the soil is moist.Seedlings for the 1tg promotion are also of good quality.We are looking forward to spring!!!
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April 2, 2024
This is the second time I have ordered seedlings from this store. Everything is fine, the seedlings are well packed, with a good root system. Roses are fire!!! Very beautiful!!! All the landings have begun and are pleasing to the eye!!!
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10
April 15, 2024
I order seedlings for the first time and was very worried about how everything would come. The package arrived very quickly, nothing was broken. The packaging of the seedlings is simply amazing. All roots and stems are of high quality. I got into discounts, the prices are low and acceptable. I got on the action and bought a raspberry bush for 1 tenge, I couldn't resist and bought 1 more bush. I don't have raspberries. Today we have planted everything and we will wait for a huge harvest. I also ordered roses. It is amazing that all the seedlings are already budding and in places they are blooming. I don't even think it won't take root. The quality is visible. I will recommend this site to everyone. I live in Almaty myself. My cottage is in the mountains and I chose frost-resistant varieties. There is very little or no choice in our stores. There is a huge selection here. Now I want to order trees. All varieties are signed and a book was put on how to plant. Therefore, it is very easy to plant. I advise everyone to order here.
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10
October 4, 2024
I ordered at the end of August, paid for the order in full on the website. They promised to send a package on 15-17.09. I wrote to them, they replied on 22.09, Silence. I wrote again, they replied on 03.10. Today 04.10 and again silence. They are fed breakfast, they do not contact customers themselves, they do not report delays in shipping. Now I'm waiting for my order, it's time to plant frosts soon, but there is no parcel. Disgusting service
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