Pros: they seem to be good specialists.
Minuses:
1) Prices are not specified in the order table (I asked to check the locks of the front doors, as they did not always work. Normally, it would be worth saying that this pleasure on one door costs 70 rubles, and not in fact "you need to change the lock assembly (which costs > $500 per door), so that's 70 rubles...")
2) There were symptoms of knocking while driving, the Guarantors saw a problem in the tire, everything was fine except for it, but the purchased spare parts for 300 rubles did not fit and I took the car because I was tired. In the garage, its owner, a Sharp-eyed Falcon, discovered a self-tapping screw in the wheel (it is also the reason for the knock).
3) Banal illiteracy. In the act of completed work, the letters are either missing or mixed up... Is this a document at all? You won't even go to court with this (maybe that's why they did it)
P.S. it doesn't seem to me alone that the tall man in the order desk is either drunk, or after yesterday every day.
Excellent car service, human attitude, professional staff, carry out almost all types of vehicle repairs and maintenance. Everything is clear, transparent and to the point.
I caught a small stone after I drove next to road workers who were ramming asphalt with small rubble. After calling 8 car service stations, all of them said that they make diagnostics only in the morning, and many do not work on Saturday.
At STO Garant, the guys helped, made a diagnosis and eliminated this stone that got into the caliper. Thanks for the prompt help.
Excellent service. The masters and receptionists will always advise what needs to be done in the car, so as not to overpay and not throw money away. The quality of the repair is excellent. I have been serving them for 10 years. I recommend.
I have applied more than once. The guys are smart and it's a pleasure to deal with them. There is a responsible and adequate person at the reception of orders. I really liked the fact that the amount for the work that was negotiated was always the same as it was announced immediately. There is a terminal.
Good service! The guys work quickly and efficiently
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Алекс Лес
Level 5 Local Expert
October 17, 2023
So-so service.Their not always high professionalism is covered with a reference to the poor quality of spare parts, even from leading European manufacturers.
I stopped by them, I thought the oil seal was leaking in the box. In fact, it turned out that the previous "experts" simply did not tighten the plugs in the box!!! Everything was washed, spun, rolled - it doesn't leak anywhere. Back on the lift - the old oil was drained - the new one was poured. The protection was washed as a gift. In comparison, prices are quite cheap. I definitely recommend it.
Pre-sale diagnostics is about nothing. They just carry the crap and try to build specialists out of themselves. Computer diagnostics did not reveal any!!!!! The defect. And their spicialists said that the whole thing was painted and was very much!!!! the front was hit and the frame was digested. And this is despite the fact that everything!!! pillows as shown by theirs!!! The computer is on the spot and has never been shot. I emphasize that the factory stickers (body number, etc.) on the body are factory ones. So they said that they were peeled off and then the same ones were glued back on. In short, they just search for cars in order to reduce its price. By the way, guys from autogarant, I'm ready to bet with you that you're wrong. Clowns are shorter.