I'm coming to this place for the fourth time, it's comfortable and convenient, the food is very good, respect for the chefs, everything you need can be found. As part of the room service and cleaning, everything is fine, they find fault and update everything constantly.
But I would like to reflect the unsatisfactory points. Faced with the fact that in the evening, after 20:00, you have to run and look for the doctor on duty, please identify the specific office of the doctor on duty, since you have people undergoing treatment and may have various allergic reactions and other situations that require prompt medical attention.
Last time we asked to add a bicycle rental service, thank you, it appeared, but you can not leave the hotel, which completely devalues this service, I would like to ride bicycles around the city.
It is also necessary to improve the quality of service in the treatment rooms, starting with the schedules of procedures and more demanding their execution, both on the part of staff and vacationers, this will be respected by both sides. It is a pity that the administration has taken the path of increasing the provision of separate, non-paid services, which creates inconvenience and a feeling of siphoning money.
I would like the procedures to be evenly distributed throughout the day, and not just before 16:00, preferably before 20:00.
Make a free billiard room, the castle that weighs is completely ugly, the feeling of the market, no one uses it anyway.
please make a window opening into the gym, it's very stuffy, it's impossible to practice.
With great respect and hope that my words will be accepted as a regular visitor.
The hotel has exceeded all my expectations! Excellent service, cozy rooms and a great location - all this made my stay here unforgettable. The staff was very attentive and polite, always ready to help. The breakfasts were varied and delicious. I recommend this hotel to anyone who wants to have a great vacation!