We were passing through Aktobe and visited Freedom Bank.
Positive :
A beautiful noticeable building,
There are practically no queues!
Fast customer service!
Minuses:
Not a convenient, intuitive access to the Bank!
The staff orients the client to self-knowledge and familiarization with instructions on various issues. (I would like to have more loyalty as a customer!)
The personal experience of interacting with Freedom was positive. We have been with them for a long time, they offer individual conditions. For example, a friend took out a large loan for a car, she had her own conditions. I have both a loan and an open deposit here – I was offered different conditions, they took into account my good credit history and that I have been a customer of the bank for a long time.
I didn't get to know the pros. A hanging application. The card was issued immediately, but it has not been possible to activate it so far, despite the help of all the bank's specialists. When we complained to our Kazakh reputable friends , we were told: "The bank is young and raw. Why did you go there at all?"