FriendlyVet
51 review
February 25
I would like to say a huge thank you to the doctors of the Franslivet clinic for their reverent attitude towards ponytails! For your professionalism and willingness to help! This clinic is about helping and loving animals! Many thanks to Elena Anatolyevna for her attention, for the full consultation before the procedure that we came to. We performed oral sanitation on a kitty with 5 teeth removed. Consequences of leukemia. There was a lot of work and the teeth were quite difficult to remove. The baby was also sterilized. After the operation, they described everything in detail, told us about all the treatments and postoperative recovery. To help the volunteers at this clinic, there is a discount on the sterilization of rescued ponytails. Thank you so much for that! After all, this is an incredible help so that more can be saved! For other procedures, prices are lower than in the city! The oral cavity is sanitized with teeth polishing at the end of the procedure, this is very important! Not all clinics do polishing. Thanks to Friendliwet for their hard work!
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December 29, 2024
A super clinic for ponytails. It's clean and cozy. Friendly professional staff. Everything was told, all the manipulators explained (for what and why) after the operation, the condition of the dog was remotely monitored. I know they run shelters!!!
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January 31
I found a clinic based on reviews ,we came for the first time , provided all the help to the pet , we were very satisfied with the conscientious, high-quality service , thank you so much for your hard
work , Now only to you
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September 28, 2024
Professionals work
Quickly, clearly, almost for free!!!!
The dog was sterilized 28 kg, an hour and everything is ready, the dog was woken up, the recommendations were clearly conveyed that even my parents understood. Despite the fact that the dog is large, a postoperative blanket was available, which is also very nice
Thank you very much to all the staff❤
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January 10
Many thanks to the professionals in their field!!!) I sterilized the dogs, I was very worried. But the clinic's specialists inspire complete confidence))) I wish you only prosperity!!!)))
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January 10
Excellent clinic!! If you want a minimum of money waste and maximum professionalism, then this clinic is what you need. The staff are fans of their work, I have never seen such a warm and responsible approach to pets in my life.
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April 2
The best place to help the fuzzies. We only take our baby here for pedicures and manicures. The girls have golden hands ♥️Thank you so much!
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January 23, 2024
Excellent service, good doctors😍
They performed operations to remove the eye and sterilize the kitten. Everything was explained at all stages, the operation was carried out efficiently and accurately. They checked that the kitten came out of anesthesia well and gave her an active and healthy one.😊 On top of everything else, of course, they do not save on the health of their beloved tailed ones, but the price is really acceptable🙏
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September 28, 2024
I can only say one thing about the clinic, sympathetic people and great professionals work here. I strongly advise everyone to contact this particular clinic. Everything will be done here to save your pet. The clinic staff is responsive and will always meet you halfway. Thank you very much for the fact that such people still remain in this world. I highly recommend this particular clinic.
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3
September 21, 2024
The most terrible clinic, where a dog was introduced into sonation and then only announced the prices of the cat do not correspond to those announced on the phone. The aunt who calls herself "doctor" Cancer is absolutely not competent, without a drop of compassion for animals, and is aimed only at making money. If you love your pet, just not to them👎
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1
August 12, 2023
We love this clinic for its professionalism and for the sincere attitude that is rare in our business time. We have known Alona Cancer for many years - she is the Angel Healer of both our pampered cat and a completely uncontrollable dog, and now we have been turning to her for more than five years, wherever she works... And even if this team, which has just begun to take its first independent steps, cannot yet boast of having super-sophisticated equipment, they have the main thing - love, attentive and careful attitude towards our younger brothers ☝ Well done girls, keep it up! 🥰
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1
February 8
This is not the first time I have applied. Thank you for the project - helping the ponytails, you are great fellows, you save, you help, I bow low to you.
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January 15, 2024
We visited this clinic today and I can say with confidence that this is the case in which you should not pay attention to negative reviews!
Elena Rak's treatment of animals is as affectionate and careful as possible.
She prescribed treatment, explained in detail all the nuances.
The man is a real professional, a huge number of certificates with which the walls are strewn confirm this.
At the entrance, she immediately offered tea, accepted us even 20 minutes before the appointed time.
Prices are very low compared to many clinics. Solid advantages.
I saw comments about the fact that the clinic is located in the "basement", but did you pay attention to the fact that in the same "basements" there are salons, coffee shops, floral shops that are not the cheapest segment?
The main thing is not the location of the clinic, but how well they will help you in it!
In general, many thanks to Elena for her sensitivity and professionalism!!!
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September 30, 2024
A good clinic, people really help animals. And sometimes for ridiculous money . I sincerely wish you understanding and polite customers who do not like to save money on their own animal!!!
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February 11, 2024
This place is the pumping out of the client's money. You'd better look for another clinic.
In fact:
they treated the dog's allergy. Irina treated us. She was diagnosed with atopic dermatitis. I prescribed prednisone, which costs 4p, but it needs to be taken constantly. It comes with a prescription, and they should write out a prescription for 15p!
We were at the reception 2 times, the symptoms passed, the pills ran out, we came to the reception to show up, and stipulated that we need to come every six months to show the condition of the dog to take tests. Accordingly, I need prescription pills for six months, actually, since I am at the reception and paying for it, I ask you to write a prescription for this period, to which Irina replied that she would not write it out, that everyone wants to earn money, and you need to go to her at least every month for a prescription for 15 rubles. And also that she refuses to serve me with the wording "look for another clinic"
, There is no limit to indignation!
You need to earn money from new customers!
If the dog has come for the third time, its treatment is agreed for six months, its presence for six months is not necessary, why the hell should the client go every month for a prescription and pay you 15 rubles, waste his time if he pays for an appointment where you can immediately do everything and prescribe pills for the entire period of treatment until the next appointment???
A comment was left in the book of complaints and suggestions and the impression is completely spoiled!!!
With this approach to customers, you will not work for a long time, you have half of the bad reviews and for a reason, probably you do not draw conclusions! It is likely that bad reviews are truer than good ones!
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5
3
April 19, 2024
I am surprised by the level of this small hospital. The cat was sterilized, very well, the seam is almost invisible. And I have something to compare it with, because I am engaged in helping homeless animals. I recommend it!
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3
April 7, 2024
Everything went fine, specialist Irina- sterilized the kitty at 10.30 at 11.20 I already took the kitty conscious, 2 days have passed, the animal feels great. Thank you very much.We are satisfied😊
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September 12, 2023
It is very difficult for me to write this review, because it is about a clinic that we have repeatedly contacted with our pets. The clinic is located right in the house, which was very convenient and, in general, there were no questions about maintenance "before". But the last visit made me rethink everything and share our experience.
When we went to the clinic for the last time, our dog was diagnosed with a diagnosis that was not new to her, based on a previous medical history. The doctor prescribed treatment, adjusted it over time, but unfortunately, it did not bring results. We spent almost a month in daily ivs, injections, force-feeding, and even several hospital stays at the clinic, but our dog's condition only worsened.
When the dog was again faced with a severe attack of vomiting, we were refused admission to the clinic. We had an appointment, but the first thing I did when I went to the clinic was to check on the possibility of leaving her on ivs that day for a couple of hours, but there were no places. And it seems to be OK, there are no places, but the way this answer was given made me remember the doctor's voice for many more years. The doctor was annoyed, her attitude, to put it mildly, was rude. With the words "We won't help you with anything else, I won't take it, go to other clinics," I walked out the door. Personally, this was a completely new experience for me, because we always considered doctors as professionals, and here you are simply turned around with a sick animal in your arms, which were immediately treated for money.
Immediately after this incident, we turned to a larger clinic, where our dog underwent the necessary examinations and was correctly diagnosed, but unfortunately, the time spent could not be returned and after another month the dog died.
I already understand that this clinic does not have the necessary equipment for a complete and high-quality examination of animals, and doctors may not have enough experience to solve complex problems. But why not just let your patients go? Why not send them to a place where they can really help? I blame myself every day and every day I have to see the doors that were closed in front of us. This is the price for inexperience.
My review is not an attempt to condemn the clinic, but rather a warning to pet owners who may find themselves in a similar situation. Trust your intuition if your pet's condition is not improving. We have paid a high price for trusting the prescribed treatment and the words of the clinic staff, and I hope that our experience can serve as a lesson for others.
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4
October 10, 2024
Many thanks to the doctors of the clinic! Thank you for being there! Your impeccable work, professional approach is always impressive! All the best to you!
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April 8, 2024
I sterilized two very beloved cats from the doctors of the clinic Alyona and Irina with a difference of a year: one of my own, the second - my mother's cat. In my opinion, the operations went unnoticed by the cats - in fact, there was no rehabilitation, the cats after they moved away from anesthesia, lived their normal lives, even activity did not decrease, jumped and ran, stitches did not need to be removed, just silver bellies). All questions about the cat's health are resolved promptly, there is always a record, even if it "burns" for me. Everything is competent, extremely tactful and with great love for animals. Every vaccination is in the clinic, everything is always available.
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September 17, 2023
I just have no idea where the positive reviews come from. A disgusting clinic with a shortage of necessary equipment and specialists who cannot even make a correct diagnosis. If you value your pet and do not want a lot of money to be sucked out of you for nothing, and then they also get rude on the road or in response to your honest review, avoid it. Apparently, positive comments are left by employees or their relatives, because I do not know how an adequate person, after visiting this clinic, will raise his hand to write something positive and deceive people. We are waiting for a rude response from the clinic under this review and enjoy the rudeness, thank you all for your attention.
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September 27, 2023
Castrated their two street cats. The operations were without complications, the stitches of both healed without problems. The price for the procedure is the lowest. They weren't rude to me specifically, but after the operation, I didn't pick up the cat and the people who came to pick it up expressed their bad mood. Human thanks precisely for castrating stray cats at a low price. In my experience, this is the first such clinic. The direction of castration at this clinic is good. I recommend this procedure.
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5
April 15, 2022
Good clinic , convenient location, cleanliness and order!
Nice prices))
Excellent doctors, very attentive and kind, and most importantly, they know their business from "A" to "Z"! They tell and show everything ! With a friendly attitude, the name speaks for itself “Friendly”))
Thank you so much for treating my Abyssinian kitty Jessica.
We will contact you again! Absolutely)
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December 11, 2022
A veterinary clinic where services are provided very carefully. Each owner of his pet worries about his pet, and I can recommend this place where the health of your four-legged friend will be taken care of. We applied for the sterilization of our cat, and we were very worried and did not know what would happen after, and we were very afraid that there would be some complications. We were told everything in detail, warned about everything, and I saw how carefully my cat was treated before and after surgery. It is important that after all, they kept in touch with us remotely. The cat recovered very quickly after the operation, there were no complications. On the 7th day, our cat was running around the house. Yes, and it's worth noting that after the operation we were given a gift!), a bag of special food for the cat, it's very cute! Oh, and it's also very important that we didn't have to buy and pay extra for papona. The price announced on the phone corresponded at the time of payment. Thanks to the doctors of this veterinary clinic, and yes, we are your clients. We will also apply for vaccinations and for any other reasons as well.
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November 9, 2023
Nothing special was required to carry out the sterilization procedure. Exactly what was needed in our case, we got. Quickly, carefully. The cat in the blanket was handed back to us in less than an hour. There are no complaints about the work! And that's what's important.
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3
January 14, 2024
9.01.2024 we were at a clinic appointment with a doctor with Cancer A.S. (We found a tumor on the withers of our pet, the size of a quail egg.). The correct diagnosis was promptly made and medical procedures were performed (the abscess was opened and removed) and treatment was prescribed. Today, after 5 days, everything is fine. The dog feels good. Thank you very much. I recommend the clinic
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2
September 12, 2023
A great clinic, they vaccinated the cat, castration, everything was wonderful, wonderful girls work in this clinic, thank you for such a sensitive and kind attitude to pets, you are lovely! ❤️
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3
June 9, 2023
Very good vet clinic, convenient location. Clean and tidy everywhere. Very attentive, qualified specialists who know their business.
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1
August 23, 2023
When visiting this clinic, we encountered a boorish attitude! The worst clinic! I read the negative reviews and completely agree with them , and the aggressive responses of the director of the clinic only prove irresponsibility and permissiveness .A raised tone and disdainful attitude towards pet owners is considered the norm here .I do not recommend it!!!
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March 4, 2023
We were satisfied with the clinic, we did sterilization and hemming of the gland of the third century for our dog at the same time, everything went fine, very adequate prices, attentive and caring doctors. I recommend the clinic!
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3
January 2, 2023
In this clinic, animals are treated better than people in some human medical institutions.
Many thanks to the excellent specialists. It is a great happiness to meet brilliant professionals who also turn out to be good people.
May everything be fine with you!
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July 1, 2023
Complete lack of service!!!
We were delayed for 5 minutes, provided there was no parking around, we managed to be scolded for being late and refused admission, as they did not even bother to call us and warn us that the turnout is right minute by minute!!!
I do not advise from the word at all!!
And I advise the management to pay attention to the work of the staff!!!!
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June 11, 2023
The clinic is beyond praise. Here, they worry about animals as if they were their own. Doctor Sinkevich Irina is our savior, not only helped us as much as she could when epilepsy was diagnosed in a dog (a lot of consultations, a lot of useful information, taught us how to live with an epileptic), but she also saved him when he was very badly poisoned. Thanks to her, the crisis has passed and now pesel is returning to normal and has begun to gain lost weight. Both Irina and Elena are great professionals. Also, unlike the networks, they are not trying to get more out of you. The price tag is very acceptable. Thank you very much.
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March 19, 2023
The most terrible, dishonest clinic ( basement ) without special equipment. Seachala the dog was put into anesthesia then called sumum, if the amount is not satisfied, they just kick out .... on the phone, they voice one amount, I give it to another at the reception. Director Cancer is aimed only at making money, but not at saving your animal in any way. They don 't give you checks , they don 't sign a contract .
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August 19, 2022
Very nice people work there. Everything was explained, told, and the procedure was carried out at the highest level. And, most importantly, without much stress for the animal)
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2
February 16, 2024
A good clinic for animals. Special thanks for the help with the sterilization of stray cats! :)
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November 28, 2023
A great place, caring professional doctors!
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September 14, 2022
0 points out of 5. The cat became very ill, was brought to the clinic, one of the doctors was unable to diagnose an obvious fracture and adequately examine the cat. We have lost time, I do not advise you to contact us in difficult situations
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September 22, 2022
A few days ago, a young cat (from the street) was brought to this clinic for examination. They looked at her and said that everything was fine with her.
The next day, they found two ticks on the cat themselves.
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July 28, 2022
A wonderful clinic, wonderful attitude to pets! It was my first visit, but the impressions were the best! And most importantly, doctors can fully trust a furry friend!) Good luck and prosperity to you!!!
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December 19, 2023
The price is good for stray cats. Thanks!
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August 20, 2022
Wonderful, responsive doctors! Super clean Clinic! I highly recommend it
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September 12, 2022
Well, in principle, I think it's a good clinic, although I haven't been treated here. Even though I'm human, they must be doing their best for animals)
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July 8, 2022
Very responsive doctors who are ready to help in difficult times. After all, they know like no one else that happiness is in the paws
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April 4, 2023
My brother's dog was treated in this clinic, he is happy, and I liked it
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4
1
June 15, 2022
An excellent veterinarian. I explained everything and looked at it. We are satisfied. And they didn't take a lot of money. And they thought that once at the Lighthouse, they would break the horse price. But no ☝️
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September 10, 2022
thank you for the consultation, for seeing the problem and saving the pet
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July 25, 2022
A very good attitude towards animals. Affordable prices.
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August 11, 2022
Wonderful doctors, professionals in their field!
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February 3
Everything is great!
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