FransCentr
95 reviews
February 2
Never, under any circumstances, contact us here. The car has been under repair for 3 months with no result. I picked it up and took it to another service station. As it turned out, everything was screwed up, a lot of damage was done, and all the electrics were repaired. The other one was done in 2 DAYS, in TWO DAYS.
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January 15
It's a very bad company, and they've shown themselves to be bad twice. The first time someone drove a car and the seats were broken. The second time the radio was installed, it was broken, I had to repair it at the master, I paid 140 rubles for the repair. But the company doesn't want to give it back.
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April 19
They were accepted on time. After-sales service is on the level. I have contacted you many times, they always helped and listened to all the points. I recommend.
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May 25
I have three cars and I buy spare parts there, only the original runs for a long time and the oil is all original and good, I am very satisfied
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September 17, 2024
Alexey, Peugeot 806.
I applied earlier to the French center for diagnostics and changed spare parts,on 12-13.09.2024 I applied for diagnostics of the 2.0hdi engine 2001 Peugeot 806. They said to call at 12 o'clock, called, said redirection to Maxim, he said that such cars are no longer serviced!!! Thank you for giving up my car, I found car mechanics and electricians who solved a rather big problem and now the car WHISPERS when it goes, thank you again so much for YOUR REFUSAL!!!!!
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July 12, 2024
It's very bad. I will not write what kind of car and what they did, since they are masterfully able to "get away", which they did throughout the entire "repair".The same job that they did for a month and didn't do it, they did it in a day in another place without any problems. Most likely, this is due to the fact that I did not buy spare parts for the car from them, but myself, and therefore it turned out that it was a pity for the money spent, and most importantly, the time, I regretted a hundred times that I turned to them. I thought that the negative reviews were inflated, but it turned out not. A book is not enough to describe all their disadvantages.In general, I do not advise anyone, only if you have extra time and money.
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June 24, 2024
My beloved old man, a 2000 Citroen Xanthia, had a balloon fly. They brought her to the French Center. Well, since I got there, I think it's necessary to change the steering rack and brake discs and calipers, and there are various little things still. The car has been under repair for three and a half months. About five steering rails were brought. One even from St. Petersburg. Either the fasteners did not fit, or they were not like that at all. Of course I'm not a locksmith, but was it possible to change the distance from the mount to the mount? Oh well. In the end, they found it and changed it. We took the car. we got to the house about three kilometers away and the front wheel jammed. I don't want to say anything, they sent a tow truck from the service. the car is on the machine and after a couple of days we happily pick up the car. We drove a friend's car for three months. We reach the pre-sale equipment and our wheel smoked so much that a fire extinguisher was offered from the next car. Half an hour later, of course, she was there again. A couple more days of waiting. And they call- take it away. Already with bitter experience, at first the husband decided to drive it. Starts the car and the Stop does not go out. This is usually the case if you need to top up the liquid in the tank. Topped up, moves out of place, and there's a puddle of this liquid that's not worth a penny just in case. We call the master, we ask what is it? And then he gives out - you have a cracked tank!!! And why is this the first time I've heard this in three and a half months??? Would I really give 960 rubles for a rail and not find 70 rubles for a tank? Why did the administrator with whom we were constantly in touch also hear this for the first time? Two more days and today I have the car. Now she won't turn on the hot one, but I won't set foot there anymore. In total, I gave away about 3,500 white rubles.
In this situation, of course, I feel sorry for myself and Master Maxim most of all. He suffered for everyone. And the last thing. I like my car and I don't like it when people hint to me that such cars belong in the trash. If the craftsmen's hands do not grow out of the seat and they are not limited in the budget (I never said it was expensive, do not do it, I do not need it), then not such machines are being restored.
Sorry for the whole story. It's boiling over
Today is June 24th and what I would like to say.
Still, they can do it if they want to and do it well. There's only a little bit left
Many thanks to the director and administrator Maxim for his patience and understanding.
The car was made and all the unfinished items were removed initially. They didn't take money for it, even though I offered (the gas cable was replaced, and it wasn't their joint). Everything is great. It remains to find where another leak appeared. The other day they said to bring it, they will find it.
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July 10, 2023
I would like to recommend this French car service to travelers from Russia. Throughout the eastern part of Belarus, this is the only good and official Peugeot Citroen service. They work seven days a week. There are always consumables, even original ones, and they will certainly help with serious repairs. Good, competent craftsmen will consult you by phone at the right time. There is always an original Total 0-w30 oil, and not expensive, there is no such thing in Russia at all. The only problem is, it can be very difficult to make an appointment, but I usually do it via Viber, by phone, when I plan a trip past Gomel. Greetings to the Master receptionist Maxim!😉
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April 26, 2024
I applied for error diagnosis and repair of Opel Grandland X 1.5 diesel cars. I assumed that the errors and malfunctions were related to a malfunction of the timing system. The specialists convinced me that she was not the problem. The sensor was repaired and replaced, as it turned out to be working. They said that everything works and there are no errors. As soon as I left the service station, all the same errors lit up. I was booked for repairs only a week later, but I arrived a week later on a tow truck. The engine stalled on the move. As a result, the timing is replaced. Fortunately, the timing chain did not break, but the tensioner fell apart. For all the time I have been communicating with employees, I have encountered rudeness, unwillingness to work, incompetence, disrespect and inability to communicate with customers.Don't believe the positive reviews. They're fake. I strongly advise against contacting them for help.
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December 29, 2023
The car went anyway. Citroen C4 speysturer, 1.5 blue hdi. I chose the service station taking into account the status of a representative of the brand and possible claims to the previous service station (I won't even discuss it, although there is something). Repair of the cylinder head. It was handed over on 08/27/23, it was taken away on 11/20/2023. 3 months!!! About a month of my search for spare parts, the rest is the work of the service. A minimum of complaints to the motorist: he commented, explained everything, although everyone was covered with a solarium in the podcapot. Managers (r) are something. At the time of acceptance, he did not even bother to get up from the throne (chair). If you want to move, call and remind, strain, as if this repair is for thanks. Of the 30 calls, 25 are outgoing.So the valves lay on delivery for a week, until I called and reminded. 2 months later, after the transfer to the repair, I went to look at the car: I was standing on the street with my eyes open! windows and dangling cellophane and a centimeter layer of dust in the cabin, the cylinders in the hood are not covered with anything and already with a dusting of rust. The showing specialist quickly retreated and said that it was not his car! The pepper is clear, not his, but I saw a couple more of the same open-to-all-winds car salons. So, it's not that they don't give a damn, they give a damn about you and your cars. Also: they included in the price a service that I did not order (it was discussed 20 times), I was just so tired of these repairs that I decided not to argue. And the cherry on the cake: after 150 km, probably during burning in urban conditions, smoke poured out of the hood with a pungent smell of tanning beds, and smoke even in the cabin.He stopped, opened the hood, smoke was coming from the side of the garage. There's some kind of cloth under the particulate filter screen. To my indignation, manager M. explained that it was just the fabric between the particulate filter and its screen soaked in diesel fuel, you can go on! Does the PSA set such standards?, do you see the smoke- drive on, maybe you won't burn down, or is it still a service station?
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January 27, 2024
For the first time, they put on a radio and changed the bulbs in the headlights. For the fact that they will register a new radio station in the system, they took 150 rubles... We were just shocked by the prices, although the procedure itself is simple, but there is nowhere else to do it.
And the headlight was completely hung back just on hooks, without twisting. We discovered this when the water started to flow behind her while washing the car. Terrible service.
The second time they brought the car in a tow truck, because it didn't stop.
We left them 3 (three, Carl!) phone numbers for communication, so that they will tell you when they check what is wrong with it and tell you how much it will cost, how long the repair will take. We kept the car until the end of Friday evening without dialing, until we ourselves arrived at the closing, and would have left it for the whole weekend, since the service does not work. And the joke is that we had to leave for Moscow urgently and there was no time to wait at all.
In short, I don't recommend anyone else to set foot here.
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3
March 3
Excellent center. I've been servicing my car for a long time. Everything is fine.
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June 4, 2024
Excellent service , quickly found the fault and fixed it, the specialists are very competent and polite, special thanks to Nikolaevich 😘
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October 11, 2023
Actually, I rarely write reviews. What about the sea hotels and about the hundred. But now the option is that I would like to leave my opinion. After the new premium class cars on their loss from the market . Remained for 2018 or very very expensive or China. But I managed to buy a new Peugeot 3008 . Of course the spouse. The car is great. But the service began to do this time. I didn't see the point of driving for 300 km. There are no complaints about the service issues at all. No worse than on the best Minsk services. Well, unless there is no cafe. To get something to eat. But after 3 years of operation, I had to turn to the issue of not opening the doors. The machine has an option without key access. He turned to God knows where and to whom. Like we'll do everything. Result O. I almost had to buy 3 antennas. I decided to contact this salon. The French center. I undertook to make a Vdadimir. And the result. After a couple of hours, everything works. And very very not even expensive. The main thing is that the spouse is happy. This is their Specialty. Do not rummage in the bag. So I have only one positive emotion. Keep it up. I advise them.
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November 28, 2024
I came to the French Center for a collapse-convergence. We redid it several times, but we couldn't do it, it leads to the side, the worst thing is that we couldn't even put the steering wheel straight, it was 2 cm crooked.
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June 4
The service is excellent, special thanks to manager Maxim!
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February 9, 2024
The only place in Gomel where a spare part was available and at a reasonable price. Thanks to the specialist who did not refuse, found it in the warehouse and called back to say that he had found a spare part (Photo) and helped out a lot.🤝
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January 5, 2024
The service is disgusting. At first, they took a huge amount for replacing the coil. The car was not working well again. On the second day, they were repaired again, the car was kept all day and not one of the three numbers left did not call to say what would happen next. I had to go personally to find out that they just made a diagnosis and left it from Friday to Tuesday just to wait. No apologies, no refund for poor-quality repairs.
I do not advise anyone, go straight to the normal masters.
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September 17, 2023
There used to be a very cool center, I always serviced the car in it. I recently stopped by and was very disappointed. Specialists cannot distinguish the rear brake discs from the front ones.
I used to tell everyone that it was a very cool car service, but now they only breed for money. We counted the replacement of parts that cost more than 300 rubles., and as a result, only the fastening was needed about this part, which cost 20 rubles. (original).
I highly recommend not visiting this car service right now.
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June 5, 2024
Mazda 6, repair of brake calipers, replacement of pads, oil and all filters, welded the muffler. Fast, clear, inexpensive. I recommend it!
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May 4, 2024
4 years ago, my husband found out about this center! And since then we have been your satisfied customer! 2 cars in service! Everything is always clear and documented! Thank you very much!
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September 29, 2023
Excellent service. All masters are of a high level, they know their job. Prices are at an acceptable level. I recommend it to everyone. In your free time, you can also look at new cars.
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July 21, 2023
Excellent service, they buy spare parts for repair themselves, the client only needs to bring the car, pay and pick it up.
at the same time, the prices are not high, the quality of repair is good, the only time in 3 years they made a mistake with the installation of a spare part was fixed for free.
They work on WEEKENDS
Managers always meet halfway in many matters, you can get through both by phone and in Viber.
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October 12, 2023
I applied a couple of times and I and a friend to this organization, the consultation is excellent, they try to solve all questions and problems promptly, they are satisfied with the result of the work)!
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October 26, 2023
a good salt cellar, polite staff, a large selection of cars. I recommend. CLEAN, SMELLS NICE, I want to come again.
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March 25, 2024
Good atmosphere and excellent staff. They will always help and prompt
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March 21, 2023
The staff is friendly and adequate. They have the competence, they repaired both cars of the French automotive industry and other brands. I was satisfied, I hope everything will remain the same on the level.
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August 2, 2023
I always repair a Peugeot 407 in this service center, I have helped out with repairs more than once, I express my gratitude to Vladimir, Maxim and other employees of the center!
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January 15, 2023
Peugeot 308 with problematic ep6. The owners know. The antifreeze was leaving a lot. No leak was found on other services. The decision was made to raise his head. Few people take up this engine. I took him to the French Center. I was surprised that the guys did not immediately sort it out. The thermostat was diagnosed and sentenced. I was surprised, but the result is obvious. The cost of the work was surprised by its adequacy.
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May 24, 2023
Excellent car service, courteous attitude with customers, convenient work schedule, high-quality car repairs.
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August 2, 2023
They applied, prescribed iolis,citroens5x7, 40mut and left.I was satisfied.The reception staff is responsive and courteous!
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March 18, 2024
Polite, competent staff, and parking is a problem!
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March 30, 2023
I've been doing this and repairs on my cars for a long time, I conveniently came and gave the car away, took the finished one, no need to look for parts and spare parts will do everything themselves.
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November 20, 2021
Forget the way here. I'm telling everyone. The car, which was injured in an accident, and was recognized as unrepairable, was taken under a hard hat for repair. It was being repaired... attention 8 (EIGHT ) months. After that, during the inspection, jambs were found on an entire A4 sheet. Thank God it's not my cart. But I was actively involved in the process of resuscitating the car. The director of this car service is, to put it mildly, not a completely decent person, without conscience, from the word at all. I can tell anyone who is interested. But for now.... I'll tell this pit for now. I do not recommend
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January 15, 2022
I turned to the service, since this is the only official Peugeot Citroen nearby, it was necessary to top up the Yolis, more than one service center did not take it up, and everyone claimed it was necessary to remove the particulate filter and the environment. Here they were quickly accepted, sorted out within an hour. Polite staff, reasonable prices, I will usually contact them and recommend them to my friends.
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May 22, 2024
Everything is fine, the professionals are working.
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January 27, 2024
I watched the work of the mechanics and was very surprised by their professionalism.
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March 31, 2023
Everything is fine, but the parking lot is small, there are always a lot of cars and nowhere to park
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November 26, 2024
Excellent car center
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March 27
Cool
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August 26, 2022
Recently, the guys have been servicing their Citroen c-crossover. They haven't let you down yet. The prices for the work are adequate, generally satisfied.
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March 20, 2023
It is necessary to understand what is being offered to repair. if you don't want to change a healthy spare part for a healthy one)
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January 18, 2023
I periodically change the guys' oil, filters, pads, silent blocks, stabilizer drains.
I am more than satisfied with these types of work.
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May 25, 2021
I am writing a review six months after visiting this center.
I asked about the diagnosis and subsequent repair of the suspension. So, after the diagnosis, they asked for about 500 rubles for spare parts and work. after that, the amount rose to 800 (added repair of the steering rack). I came to pick up the car, 1200 at the checkout. Is it okay? according to the printout, an alleged replacement of the reverse gear sensor was added (it did not last even a month), replacement of the support bearing and the drive oil seal + oil in the gearbox. But we didn't agree on this job with the master. The drive oil seal is leaking now. Conclusion => none of the unspecified work was done, i.e. the usual scam. Think for yourself.
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January 12, 2024
The only place I found an endoscope😹
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August 10, 2023
Politely, quickly, efficiently and comfortably.
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June 5, 2024
Volkswagen Sharan. Honest and decent guys!!! With knowledge of the matter
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November 19, 2022
I applied several times to top up the Ellis and replace the timing kit with a Citroen C4 Grand Picasso. I was satisfied with the work.
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May 11, 2024
long-term car repair , I really do not recommend it
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January 30, 2023
Good service, nice people, but recording in 2 weeks is hard, all the time is busy.
Prosperity to you.
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