Good evening, dear people, do not come to this studio to be photographed, you will waste your time, money and nerves with the director!The previous employee who worked was much better, friendlier and took high-quality photos!I'm telling my story, which happened to my husband and me today 05.04.2025. We came to the studio at 40 Rotmistrova to take a passport photo for my husband, the director took one picture and that's it, he said it was fine, showed us the photo in the camera in the distance, did not even bring his face closer, told us to pay the money immediately for the photos and come for the photo in 1 an hour, an hour later, we come to pick up the photos, and they were taken just disgustingly, the chin is black, there are black eyes in the corners, and this passport photo was taken!!!We asked him to retouch the photos that we were not satisfied with, but the director said that he would not retouch for 5 rubles, he said it would cost 20 rubles, in this case we politely asked for a refund for the photos that we were not satisfied with, but the director categorically refused to give us the money or retouch for 5 rubles!!!In that case, we asked for a complaint book, which the director gave us, we don't have that available!!!Later, we asked for a paper receipt for the photos taken, to which I can give you the answer on the phone!!!That is, there is no complaint book or cash register in this organization!!!The receipt was just photographed on the phone by us, he didn't even deign to send the electronic receipt to our mail!!!I'm just terrified of this organization!!!The director spoke very rudely and impudently to us, did not even go to meet us in this situation!!!We just tore our nerves, I don't want anyone to get in and go to this photo studio!!!!The lights are terrible, the pictures are just disgusting!!!Take your time and really visit the experts in your field!!!
Disgusting service. A boorish employee. I do not recommend contacting you . He takes the money in advance, but does not issue a check or receipt. I completely agree with Diana K.'s review, the same situation.They take money, take low-quality photos, and then pay 20 rubles for the correction!!! For photos for documents, I advise you to contact the Octopus photo center, located on the back of the Belpost on the second floor, where the service is better and the prices are lower.
We took passport and visa photos with my husband and children in May 2024. Thank you very much to the professional in your field. I did it very efficiently and quickly. The documents were accepted without problems, with the light hand of the photographer.
I really regretted that I turned to this studio. The passport photos are just disgusting. The light is not lined up, the correction has one name. They printed it out on paper, which, as I was informed in another center, does not fit at all. I spent money and time. If you want your self—esteem to be shaken, please contact this address. By the way, they took just great photos of me in another place, which I am delighted with.
It's just terrible - we stop by for the third time, and the office does not work, for technical reasons, then there are other problems, and today, the printer allegedly did not work. Probably, there are problems with that printer for a long time - well, guys, change the schedule while you're there, you'll fix it.... or maybe you won't be at all and have closed down, like many private traders, unfortunately. In any case, the information should be online.
The photos on the documents are made very dim and not contrasting. I asked to reprint it normally. In response, they categorically refused. Better look for another photo service
They take any photo simply, quickly, naturally, and efficiently. They take pictures of everyone and everything. Even pets! Musical instruments! Individual approach to clients. They will always cheer, support, and prompt you. The range of services is wide. Make various photos, correction and reconstruction of favorite photos, photocopies of documents. They work with various media, both paper and electronic. The database is stored for several months, so you can just make additional copies without additional shooting.... It is difficult to call the room a salon. A small cozy photo studio. But there is everything for convenience and comfort here:chairs and ottomans for waiting, a mirror for beauty guidance, hangers for clothes and bags. Polite, attentive, responsive, calm, friendly specialists.