This organization has two websites where they catch customers. Both sites contain products that are stored in suppliers' warehouses, they do not have their own warehouse. In fact, only those goods that are in their outlet on Orlovskaya are available, but on the websites everything that they can outbid from suppliers is available, and they are delivered to their store once a day, that is, "today's order, delivery for tomorrow." I EXPLAIN TO YOU, THE OWNERS AND EMPLOYEES OF THE online store, THAT THE GOODS "IN STOCK" and "IN STOCK" ARE DIFFERENT CONCEPTS. MARK THIS ON YOUR WEBSITES SO AS NOT TO MISLEAD CUSTOMERS AND WASTE THEIR TIME!!!!!!
The next moment, when requesting an interesting position by phone, and receiving information that they have it, the manager offered to place an order through the website, when asked when it would be possible to pick up the order, she replied that "tomorrow evening." Since the product was needed urgently, they refused. Further searches for the product on the Internet led to the fact that the same product can be bought cheaper from another online store 7745 and picked up after a couple of hours at the pick-up point.Briquettes. but!!! When placing an order for 7745, it turns out that after 15 minutes. the only set that was in the supplier's warehouse was put in reserve. After a short search, it is possible to determine exactly what the reserve was issued by the employees of the store on Orlovskaya Street. We couldn't adequately answer the question of why they did this, we tried to deliver something vague about what you asked. When asked to withdraw the reserve, they began to mumble even more indistinctly into the phone, which greatly upset me. When I explained to them who they were and what, they put my phones in emergency. An hour later, from another number, I requested a similar set from another manufacturer for a third more expensive, and they happily agreed to deliver it "for tomorrow."
The conclusion from the above is as follows:
DO NOT BUY ANY PRODUCTS FROM THESE proforce SELLERS.by And forcebelarus.by THEY WILL WASTE YOUR PRECIOUS TIME AND THEN LET YOU DOWN WITH WARRANTY OBLIGATIONS.
The store is located on the back side of the building, so it is not visible from Orlovskaya Street. The store is small, but there are a lot of tools. You can immediately check out and pay. Prices are slightly lower than the average for the city. Some positions are much lower than average.
I bought an adapter from a 1/2" to 1/4" square, there are practically none in online stores in the city. And here it is and turned out to be at a pleasant price.
I was pleased with the store, I will visit more often.
Complete lack of service and customer orientation! They mislead customers. They specially book the goods from the guards, so that they cannot buy cheaper in another store and return to them. At the same time, they write that the product is in stock, but in fact it is not available and they can only bring it the next day! What kind of availability are we talking about then? In stock, this is when you arrive at the store and buy, rather than waiting for delivery in 2 days!!!
It would be a little easier if the store had more of what is listed on the site. Or the site would indicate the presence of a store. Adequate, in general, staff, polite
A terrible place, I regret that I went there at all, once we bought a jack from them, oil flowed from the jack a day later, they took it back, said they would call tomorrow , no one called for a week, called myself and all I could find out from them was that nothing was known, in short, I walked for half a month without a jack and without money and in the end they gave me a used jack that they supposedly fixed. In short, this was the last visit to them . I'm not going to pay the price of a new jack for a used one.
They work dishonestly. They claimed on the website and on the phone that the product was in stock. We placed an order. After two days, they called and said that the goods would not arrive.
I ordered a 3-ton JCB jack on Friday, they called back and said they would deliver it Monday-Tuesday, I refused, since I myself would be passing through Minsk and pick it up. On Monday, they called that the jack had already been delivered to the store from the warehouse. I arrived, checked, noted the documents, even kindly insisted that they help me carry it to the car and load it into the trunk) it weighs 35 kg, it's big, it's a little uncomfortable for one. Thank you, I recommend it.
A very interesting versatile tool store. A lot of innovative things. I visit it once a month. You want something specific, but you come out with your hands full of purchases
A great store with a good assortment and very pleasant prices.
Cashless, they work on Saturday.
In the store at Orlovskaya 40, not everything hangs on the walls and lies on the shelves, go to the company's website and look.
What is not available will be brought from other warehouses in a couple of days.
Of the minor disadvantages, it is not very convenient to navigate the site, in the sense of an incomprehensible relationship of the product to the section in which it is located. But this is most likely due to the large assortment and product groups.
It is also sometimes difficult to park, the place is lively and lively.
I highly recommend the store.
We are going, buying, using.
A good store. You can order online, but without delivery, only pickup. The assortment is impressive, both on the website and the availability. From budget to standard. The prices are adequate. Competent employees, own the assortment list.
A good store. The average price level for the instrument. The range of tools is wide, and for different wallets. From expensive to budget. Conveniently located.
A terrible store, a waste of time and nerves. I made an order, made a payment, they said that from 100 rubles they would be delivered for free, I once again clarified whether they would be delivered exactly, but that's not the task, on the day of delivery I decided to clarify the delivery time, but I did not receive an answer, as well as delivery. The next day, I dialed them to clarify about the delivery, to which they told me that they would call back, they called back after 3 hours and said that they had not brought and would not bring because the driver was ill yesterday, and the second courier would not be lucky. I asked if the order was collected, they told me that everything was collected on Orlovskaya, I arrived and spent 20 minutes in the store besides the road, and the funny thing is that not only did I not receive any apologies, but also a promotional product (gloves) I didn't get it either! In general, the impression is 0 out of 5, it's a pity 1 minimum.
The store does not monitor the product that is in stock. I ordered a hose for the compressor, it was written "In stock" with a lot of additional information. But in reality, the operator calls and says, "Unfortunately not available." It turns out that no one is watching or engaged in editing the product., but actually they do not need it - after all, who we are for them are ordinary buyers.
Cool store. I buy gifts for my husband here)). The staff is very polite and courteous. The prices are the most affordable in the city. The quality of the product is excellent. The range is huge, there is a lot to choose from.
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Евгений Матусевич
Level 4 Local Expert
November 16, 2024
a great store, we brought a customized item, everything on time, without changing the price
The feeling that I was dealing with a district polyclinic:
- I couldn't get through for half a day;
- what is available on the site is not available;
- the order was not accepted by phone, sending it to the website. Comment: "too much information is needed to accept an order by phone." Although the salon agreed without question to cancel the reservation by article.
- Orders are strictly accepted only through the website. When I called the supervisor on the phone and told him a number of reasons why the site could not accept the completed form, they advised me to "put something in the basket so that the order form would work, and indicate what is needed in the comment."
I highly recommend not contacting this office.
It's a strange office. It's not the first time I buy from them, but every time some kind of joke, then payment is not accepted by "Pay" although they write the opposite everywhere, then the position turns out to be custom-made, the hot is listed on their website as available and you have to cancel the entire order, because I finished up to 100p for the sake of a custom position and a discount of 5p (which is expressed in a pair of gloves in their opinion). And they don't pick up the phone, you try to get through to find out if the order has arrived or not, and as a result you go and find out on the spot.
A great store. I have ordered the instrument several times, I live in another city. The price is optimal, delivered via European Post for free, received in 3 days.
The store is not bad, I ordered there a couple of times in the store itself, the choice is weak, but on the site there is a large selection of products with the force brand.
A good assortment at good prices. 1 day pre-order for something that is not in the store. I have been buying and ordering equipment, tools, etc. here for a long time.
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Исаев Владимир
Level 9 Local Expert
October 24, 2024
The store is great. I've been taking the tool only here lately
It's a disgusting store. The product is natural junk. We bought a tornado for dry cleaning, even 1 car was not enough to clean, he died after 20 minutes. When they showed it to the masters, the verdict was that this device could not work. A guarantee is not given for a complex instrument. I do not recommend buying anything there.