Flyone
35 reviews
April 15
NEVER AGAIN. paid check-in at the airport is illegal! it is not an additional service, I should not pay for it! you do not answer emails! I paid extra 32634 ADM!!! You are liars!!!! No one in line before me received a letter saying that registration is paid. You are just scammers.
1
May 3
The first time we bought a ticket with this airline. It was urgent. Daily flight from Moscow to Yerevan. We always use Aeroflot. THE BEST!!!! I WAS CONVINCED ONCE AGAIN.
But the prices for the Flyvan were the most affordable at that time, with a significant difference. But what happened next was just a wild horror. Everything is paid. Everything. It's a good thing you don't sell air on the plane. Starting from the size of the luggage, from check-in, to regular water on the plane.I had to buy a seat for the return ticket, and they say it's free 7 days before departure, and 24 hours in advance. We wanted to register in 2 days. But not. Pay if you want to fly back. I'm silent about the rest. You come in 3 hours and do everything as written. And you'll find out about the gate 30 minutes before departure. Delays. Fuuuuu. You can only transport potatoes. I DO NOT RECOMMEND IT!!!!!!! NOBODY!!!! never!!!!!!
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1
May 5
There are no complaints about the flight.
There is a complaint against the company itself. The company is a low-cost airline, although you can't tell by the price, but yesterday at Zvartnots Airport the situation exceeded all my expectations. They have paid check-in at the airport, but keep in mind that the site will most likely give an error or not allow you to register, and accordingly, in any case, you will be required to pay, whether you have money or not, they will immediately take out the terminal so that you pay with a Russian card, but starting any showdown on what basis you do so, they will threaten to take you off the flight, communicate rudely and show their authority on earth in every possible way. It came almost to physical violence. The difference between a normal airline and this one is obvious. You won't be offered any water, or anything else. The result: a spoiled impression of the country.
The advice is to avoid this airline, if you respect yourself at least a little bit, it's better to buy a more expensive ticket from others. HIGHLY NOT RECOMMENDED!
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4
December 15, 2024
The most disgusting airline I've ever met. First, you need to inform us that check-in at the airport is paid. We were notified about this 24 hours in advance by email, written in English in small print. If you want to register online, you need to do it no later than 4 hours before departure. As a result, the payment is 4,400 rubles. And this is half the cost of the ticket.
Secondly, where do the airline staff look at the check-in desk and when boarding the plane (passengers each carry 100-500 backpacks and packages). I was one of the first to board the plane. I took a place for a backpack and a jacket, tightly packed. And at one point, the stewardess says to me, take the jacket in your hands. What???? Hello!!!
Why should I do this?
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6
4
May 13
FlyOne Armenia is a terrible airline with the most goonish rules that I have ever heard from airlines.
There is no limit to the greed and arrogance of air carriers.
Imagine: You arrive at the airport for an international flight in 2 hours and 20 minutes. You go to the check—in desk and... you find out that online check-in with this airline is not an opportunity, but a passenger's duty. If you haven't fulfilled it, please spit out 16,000 drams (3,400₽)/the person behind the check-in for the flight YOU ALREADY BOUGHT A TICKET FOR (not cheap).
When paying for your registration, you ask about the root causes of this rule — "this is a low-cost airline. If you don't like something about doing business in Armenia, you can't talk about it."
Number 1 in my personal airline blacklist.
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December 20, 2024
We flew Moscow-Yerevan-Barcelona and back. Everything is wonderful. We went over the fence in Yerevan, and now we are flying on. The flight back from Barcelona was delayed for an hour, the captain got in touch, said that there was a slight delay in connection with the Olympics in neighboring France. Then everything is fine. Everyone knows Russian, there is a paid meal on board. Oh, there was no boiling water on the most recent flight.
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January 13
I'll add my unit to the pack already present.
The most disgusting airline. If possible, avoid using her services.
The flight was postponed for three hours, completely ruining the plans. The request for a refund was refused, because according to certain company rules (I could not find them), they do not refund anything and do not change tickets if they are postponed for less than 4 hours.
And do not point out that this is a low-cost airline. And a low-cost airline can treat customers with respect and be responsible for its own shoals. I would gladly pay more than a normal company if there was a flight with the right time.
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2
May 9
I'm glad I checked my email. So we were able to find out that we were offered to fly 3 days and 12 hours later. At the same time, our flight has not gone anywhere, it will fly, but not everyone who bought tickets will be able to do so. They answered on the phone that this is how the system distributes it and everything is for your safety. They refused to compensate for the cost of 3.5 days of stay in Armenia. I left a request for a refund (much less than the amount paid). Wait 30 business days. I had to buy tickets from another airline (with a transfer and departure from another city!)
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May 24
I join all the reviews below. If you bought a ticket and think that you can safely fly back from this country, do not count on it)))). Add the splice to the price, the cost of online registration is about 3,000 per person. You will find out about this at the reception. It's useless to figure it out, the country is just making money!!!! It's a shock and disrespect for Russians. Despite the beauty of the country, I am no longer naked here. Typical Armenian mentality.
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January 2
The worst airline I've ever flown.
I sold the places like the emergency exits, but then it turned out that these were ordinary places, the difference was not returned.
As a result, you will overpay
On the way back, we were tricked into checking in for a flight. It turned out that they had to pay another 8 thousand for check-in, otherwise they would not board the flight.
Be sure to measure it 10 times and it's better not to save money, but to fly on normal airlines. The money will be the same, but the comfort is a million times more
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2
1
March 30
A paid check-in for a flight that no one has ever notified you about. 7,000 for two in one direction. +50% of the ticket price.
I wish good luck to the top managers and owners of this company (to everyone who introduced this rule) I wish you happiness, health and continued prosperity in your life and in the aviation company as a whole.
I will never fly with you again in my life and I will not recommend it to anyone. I hope that your airline will operate for a very long time in quotes.
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2
1
April 4
They charged 8,000 rubles for two people at the airport for not completing electronic registration. Considering that the tickets were cheap (Yerevan - Sochi), this surcharge is equal to the ticket price. Idiocy. Crooks and scammers. I've never seen anything like this before. I'm not going to lie, this information was in the e-mail along with the electronic ticket, but in small print and in a pile with other information.
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2
1
March 23
The worst airline, I was flying from Venice to Moscow with a transfer in Yerevan. Upon arrival in Yerevan, I found out that my flight was canceled and postponed for 14 hours without explanation, in which case the airline must provide accommodation and meals. In the office, at the airport, the door is open, but no one was there, you can at least take out the computers, no one has answered the mail yet. Irresponsible people work
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2
May 3
It's the worst airline I've ever met.
There is a surcharge for offline registration. What nonsense is this?
When buying a ticket or after buying a ticket, it is not written anywhere that you need to register online in 24 hours
I highly do not recommend this airline. Avoid this airline.
Yes, they also pay for food, the ticket costs space anyway, and there is also food and drinks
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April 10
It's just the most terrible airline that exists , online check-in from Moscow is paid , but from Yerevan it's paid at the airport , and it costs space prices ( 4,000 rubles ) when the ticket cost 26,500 rubles . There weren't even any warnings to let us know!
I do not recommend taking tickets from this airline!
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1
May 4
The worst airline in my life!!! Don't get involved! Don't expect everything to be fine. It won't happen! Flights are postponed for more than 12 hours, and in one direction to the other. NEVER AGAIN! I have connecting flights in Yerevan, everything has been postponed. All plans for a normal vacation are ruined.
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April 11
I do not advise you to take tickets from this airline, as I force you to pay extra for everything, it was written on the ticket that luggage up to 8 kg was allowed, upon arrival the airport was forced to pay money for the fact that the suitcase was not suitable, they paid 4,000 rubles for this service, what nonsense.
I do not advise you to take it at all!
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1
May 19
Terrible company. It turned out that check-in at the airport is paid, about $ 50 per person. They say it's written on the website, but it's not true. I took it from the Yandex.Travel aggregator. Well, there was no reminder of this during the day. Be prepared for such meanness from the airline.
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April 7
Since January, the airline has refused to refund money for a flight that they themselves canceled and rescheduled for other dates. Moreover, he behaves absolutely like a pig, initially confirming the refund, and after 3 months he again stated that compensation was not due.
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1
October 23, 2024
Disgusting service. I had to use Flyone services several times, for lack of other flights. It has never happened before that the plane left on time, once the flight was postponed to an earlier time and notified about it only by e-mail (service level - Armenia). On the last flight, the board was replaced, so my row with extra leg space, for which I gave a lot of money, turned out to be an ordinary row with no legroom (the company refused to refund money for this service, although it was not provided). I do not recommend this carrier to anyone.
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2
April 28
Terrible airline. Why is it not indicated in the ticket that you need to check in online or at the airport for a fee ? This is the first time I've seen this .And so many people charge half of the ticket for registration . I don't recommend it, it's just awful
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December 31, 2024
The worst of all. Humiliating attitude towards people.
I didn't check in online in advance - pay $100 at the airport (for four people) - I've never seen such idiocy anywhere.
The money for the luggage, which I did not use, was not returned, although they said they would return everything.
The phone support service is something: boorish communication and complete indifference.
I wrote emails to the support service, but they never replied.
The worst website for buying tickets: a bunch of unnecessary additional options are activated by default - you need to disable them yourself, paid seats, and in general, everything is very inconvenient and stressful.
Who's running this mess?
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1
December 12, 2024
A terrible organization , they can easily change the flight time half a day ahead or a day ago, cancel the flight, service 0. There are no other options (
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May 23
It's better to overpay, take the train or walk than use fly one, I hope you close as soon as possible.
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July 15, 2024
The airline is Armenian-Moldovan. A fleet of 4 or 5 aircraft. Flights are delayed for a long time and often canceled, airline representatives cannot be found, food and accommodation are not provided for the duration of flight delays or cancellations. They do not pay compensation, they simply do not respond to claims and emails about compensation. We will no longer use the services of this airline.
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April 10
Hidden registration fees! With a ticket price of 6k, the mandatory registration fee was 3.5thousand plus!
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1
May 23
THE WORST AIRLINE, CHECK-IN IS PAID IF YOU HAVEN'T CHECKED IN ONLINE, BUT THEY DON'T WARN YOU ABOUT REGISTRATION.
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July 8, 2024
I am writing a comment because after buying tickets I read reviews and was very scared that I would not go anywhere
maybe I
was lucky, the connecting flight Paris-Yerevan-Moscow
arrived even 20 minutes earlier
the only thing is that you need to buy seats in advance and check in so as not to pay at the airport. As it is, everything is fine for a low-cost airline
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1
September 7, 2023
It was the first time I used this airline and I was very sorry. An email about online registration did not arrive at the post office and it suddenly became impossible to log into the airline's personal account. I tried to change my password and sent requests to change it via email, but nothing came. I tried to explain the situation at the airport, but no one even listened to the problem, but they sent me for payment. As a result, 6 thousand rubles were charged for two people for registration, which, through their own fault, they could not pass. Plus, I heard from other passengers on the flight that their flight was canceled 2 days ago and rescheduled for another day and no one cares that passengers have other transfers to other cities. I do not recommend this airline!
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2
April 11
A fraudulent scheme with a paid registration for 35 euros is the bottom. Also, online registration is specially designed so that you don't finish it, even if you started. They also send you to another floor for payment. I will never buy a ticket for this company again. It's a shame.
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1
May 11
We flew on a Shirak avia plane from Flyone company - this is some kind of game! They don't even have water, only for money. The toilet is working only in the back of the plane, it is not possible to register for a flight through the website - it constantly gives an error, and there are also some fleas or bedbugs that have bitten! In general, I do not recommend it!
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August 26, 2024
The flight was canceled and the money is not being refunded
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1
May 7
Super
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December 30, 2023
Flight cancellation after 24 hours at the airport
Never!!!
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2
November 16, 2023
Guys... my advice to you, stay away from these guys
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