FlyArystan
Directions
Akhmetov Street
174 m
37 reviews
March 10
Today, on 03/10/2025, I arrived at Astana airport,bought a ticket online through FlyArystan, presented the cuar boarding pass code at passport control, the employee said that she could not miss the flight due to an error in the last name, one letter was missing and asked to go to counter 211-212 and correct the error, at the counter another employee said that my ticket it burns down and they refuse to fix it, although all the data is the same and my spouse was flying with me, we were buying tickets at the same time and because of one mistake I had to buy a new ticket from the company's employees 3 times more expensive, I urgently needed to fly out, so there was no choice ...disappointed in the company, ripping off, standing next to When he flew to Almaty, instead of the letter I, he put a letter with a dot and without a dot , for which he paid an additional 6,000 tenge. At the same time, the compatriots seem to be waiting for how to make money, so this company is already a closed topic for me.
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2
April 7
Similarly! We checked in on time and arrived with printed tickets, stood in line for a long time, and when we got to the counter, the girl did not accept the tickets or electronic evidence - go print out the tickets. The machines did not work, they called a representative... It didn't help - I should have printed it earlier... The system won't work now! They announced us to board, but we couldn't get in, even though we had tickets and registration, and even with a child who started crying! Fortunately, there were seats for the next flight, but they overpaid 2 times! By the way, this is the second time I've had a problem with Astana... And we noticed that there were a lot of people like us on fly arystan who didn't pass, apparently for the same reason! And weighing hand luggage is longer than boarding a flight... Everyone is fighting with children and the elderly... So goodbye flay arystan, I won't advise anyone! We fly often and there were no problems with other companies!
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1
August 3, 2024
Hello, I would like to express my deep gratitude to the management and all the involved employees of the Fly Arysyan company for the opportunity to make a flight in the best, most comfortable and pleasant way. Special thanks to the airport service supervisor Akzharkyn Savdakasova for the friendly service, professionalism and help 🫶🏻 you are the best in your business 👍
I would like to thank the crew for their safety and reliability, the stewards for their professionalism, and for the magnificent and very tasty dishes that I enjoyed on board flight KC-7152
Thank you Kazakhstan ❤
Sincerely , Amina 🫶🏻
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1