I ordered flowers for my birthday. The sellers are very pleasant and polite. The bouquet was fresh and gorgeous. Thank you very much! I will definitely come back! I recommend.
I ordered flowers as a birthday present. I really liked the attention to detail. Everything was explained and I, being in another city, did not even worry. Thank you for your work and sensitivity to customers. Delivered on time *-*
On the left is the photo that was sent to me for approval. The second one is already from my addressee!
P.S. If I could, I would give you six stars ;)
I would like to express my gratitude to the best flower shop in Gomel for customer orientation and prompt solution of my question, I had to urgently send flowers while in another city, quickly decided everything and made a gorgeous bouquet!
I recommend this flower shop always go towards.
Communication with clients is not bad, the first impression of communication is good. A bouquet was ordered for a certain day and time. As it turned out, the bouquet did not contain the agreed "leaves of grass", the flowers were tired and the coloring was not the same as originally agreed. In fact, tears and disappointment from the bouquet from his wife and a ruined day. If the girl is not picky and does not really understand colors, everything will be fine, you will not notice the difference.
Today I turned to the store
for help in choosing colors.
Having found the previous client,
I had to wait. She became an unwitting listener to the dialogue between the buyer and the seller.And how surprised I was by the florist's patience and endurance! When it was my turn to serve, the positive surprise continued.
As a rule, flower shops have an aggressively persistent manner of presenting goods. What is offered is what needs to be sold to the store - flowers are perishable goods.The more you resist, the greater the seller's dissatisfaction.
Here, the girls (administrator Oksana and florist Natalia) showed me, as a customer, the maximum respect and attention.
Without imposing, but taking into account REALLY my wishes
Together we chose the best option.
And the customer left satisfied and added revenue to the store!
The girls are Pros at their workplace! Thank them again!
There was a birthday flower delivery, the bouquet came partially as if after frost or not the first freshness. The mood was spoiled for the birthday. The company did not respond to the message, although it read it. It's not about money, it's about respect for customers. Sadly.
I've been ordering for two years now. I order online from St. Petersburg. Everything is clear, everything is on time and with dignity. My girls really like it))) Thanks for the service. I'm waiting for another bouquet for my granddaughter tomorrow.
I often take flowers from them! The bouquets are very beautiful, and they can be collected on the spot for every taste and budget! The florists are very nice! I recommend it!
prices are too high, especially on holidays. They also refused a bouquet at the leisure of the holiday, referring to the busy deliveries. The last bouquet was searched and quickly wilted. I used to like them better.
The quality has deteriorated very much. I used to have a favorite store, I periodically ordered flowers, but, unfortunately, it gets worse every year. I was completely disappointed this year.
I tried to contact them to order flowers. They answered only an hour later, and it was a day. So I bought it somewhere else. I recommend changing the seller who is responsible for the messengers.
Studio of gifts and flowers. There are always unusual flowers here. Professional florists. Bouquets are works of floral art. I advise you to come in just to look and admire the flowers :)
We bought a bouquet of flowers for our mother-in-law's anniversary - she loves fresh, unopened tulips - that's exactly what we found in the flower shop "Florence". Gentle, strong, at a reasonable price. I liked the service and the attentive seller.
We ordered a batch of festive bouquets to the office for our employees by March 8. Very cute and elegant compositions were made for us from tulips and decorative ornaments. We made a good discount on the wholesale order, we ordered 50 sets. Delivered to the office at the appointed time, thank you!
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Anonymous review
March 24, 2019
The bouquet of tulips was delivered on time, a very pleasant courier, I am satisfied with the service, because the surprise was a success. The tulips are gorgeous, the freshest, they stood for a long time, I also note the very original design in the hatbox. Stylish and cool, thanks to the florist!
We bought a bouquet of flowers for our mother-in-law's anniversary - she loves fresh, unopened tulips - that's exactly what we found in the flower shop "Florence". Gentle, strong, at a reasonable price. I liked the service and the attentive seller.
Excellent service, excellent taste from florists, attentive attitude to the wishes of customers and excellent organization of flower delivery makes this salon, in my opinion, the best in Gomel.
Igor, Moscow
I took a bouquet of roses to my wife as an anniversary gift. I ordered it here again, just like last year. The store is good, my order was processed quickly and the bouquet was sent. The courier arrived 2 hours later and paid for the flowers in cash. Thank you, my wife liked the bouquet))
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Anonymous review
November 29, 2018
My friend had a birthday, I decided to order a floral gift. The order was made through the website. He specified the dates and time, added his personal wishes, competent florists picked up a magnificent bouquet. My friend was just delighted with such a surprise.
It's not the first time I've ordered. Everything was OK. This time it's bad. Roses are not the first freshness. Apparently, the service has entered a stagnation stage. The old woman did not suffer for long)))
I ordered a bouquet for my sister's birthday last week. Everything was delivered quickly, the bouquet was beautiful and lush, everything was as I needed it. In short, I recommend this flower shop.
The young man brought a delivery of roses in a basket. It is impossible to hold the basket by the handle, it is very fragile relative to the weight of the basket. Roses are very naughty, it's terribly simple. I will try to attach a photo.