Very competent guys. I was serviced by them for two years. Everything is great. Specialists. There are no problems with spare parts at all. They will advise you what is better. They work quickly and efficiently. A good client area. Coffee and drinks are free for visitors. Alexey, the master receptionist, is just great. There is a professional answer to any question. Now, for the time being, I left them, bought a new car, I am serviced by O. D. Over time, as soon as the warranty ends, I will definitely contact FIT Service. And I advise everyone.
Thank you so much for your hard work. The guys are attentive, they explained everything in an accessible way, and the work is good. Now I am your regular customer, THEN only with you. I will recommend your service to everyone I know.
Excellent service, availability of car mechanics, good location. They will replace any spare part. I would like to note separately the availability of auto parts. Attentive staff, free water and coffee in the building!
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Anonymous review
August 3, 2024
The service is excellent, the staff is super, the problem was identified, fixed immediately. Professionals in their field.
Managers and craftsmen are experienced
The work schedule is very convenient.
The fact that they work until 21.00 pm
It has already been serviced twice in the Fit service. For the first time, I did a lot of walking - more than half a million. The spare parts all came from Russia. The whole procedure took 2 days. It's a bit expensive, but overall I'm happy.
The second time I applied for several problems, some of them were fixed, and the cause of the engine failure was quickly figured out. However, I was surprised that there are no clips for fixing the sealing gum on the doors.
But on the whole, I'm happy, although it's a bit expensive.
We signed up for a diagnosis, the recording was postponed once, then the second, as a result, on the appointed day..... the recording was at 13:00, I drove up at 12:50, but there is no data about my recording) and they were surprised when I confidently say that I was recorded, but they look at me as a narrow-minded person. Recorded again ....... Such maintenance and waste of time........
employees from the body shop - that's where the coordinated work is. Everything is done quickly and efficiently.
Excellent service and good specialists. Polite staff. Comfortable waiting conditions and there is video surveillance. There are spare parts, no need to run around looking, just left the car, it was repaired and returned. Class. Thank you for having such services.
Polite people smile in your face, etc., but in fact, when something is wrong, you have signed the document. This service has a big disadvantage . I DON'T RECOMMEND IT.
I like a HUNDRED. There are not many of them in the city . But I only go there. It is very convenient that they work on Sunday as well . The masters are good . The prices are slightly higher than in other service stations , but it 's worth it .
Super masters. Despite the Saturday evening, everyone was in place and very quickly identified an error in the engine operation. Thank you for your hard work!
Excellent service, where there is a waiting area with cozy sofas and coffee from the machine. There is also a TV so that there is something to do while you are waiting . Nice staff. And high-quality work.
When I was looking for a car service for my car, I left my choice on this service and did not regret it. We quickly found and eliminated the problems! Thanks a lot
So-so masters! I came to diagnose the chassis of the car, we could not determine that my car's rear shock absorber was not working, and the silent block was torn
I signed up in advance for Saturday morning, there was confusion because the staff gets to work late, perhaps this is due to Saturday afternoon, although work is seven days a week.
I made a diagnosis and made a preliminary calculation. I immediately decided to do the acute detected problems, the search and delivery of spare parts plus the work took about 1 working day. There was a nuance regarding the fact that the stand for collapse / convergence was only 1 and cars were also repaired on it. Accordingly, there was an overlap with carrying out this procedure until the car was removed from the stand.
In general, the guys know their job, but there are problems with the organization of work and teamwork among employees, it is also worth working on communications. Master Ruslan tried his best, but the management needs to work on training and workload for each master so that the quality of services does not suffer.
Also, the price tag seemed a little too high, especially for spare parts. (The frontal oil seal, valve cover gaskets, gearbox oil seals and steering guides and tips were changed) it cost 175 thousand tenge together with the work.
Plus, it has a 1-year warranty or 20 thousand mileage.
Quickly and efficiently. There was a jamb for spare parts, a factory defect, they were replaced without unnecessary questions on the grant and without waiting in line. It's expensive, but I don't worry about when to change what, everything is reported by SMS.
The service is excellent. I will always drive. Recommend
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zhamanbekov z.
Level 7 Local Expert
November 1, 2022
Feedback on tire repair: the craftsmen themselves are good, there are no comments on the essence of the work, all claims to management - everything is organized on a C-grade with a price tag of 5+. The installation took an hour (in Vianore half an hour), they did it on the street, although they signed up in advance (it was supposed to be in the box when recording), there was no tire washing, they had to pack dirty ones. It is not serious with the declared high service.
The service is excellent. The manager is well done, simple and at the same time competent. I really liked it. The national team even provided a toilet rim for children
We have addressed a problem with the operation of the car alarm system. Frosts began, the car stopped starting with the alarm key fob. They described the problem and signed us up for an electrician. We arrived at the appointed time, accepted the car, offered to call a taxi or wait in their waiting area. In fairness, I note that the waiting area is quite cozy: Sony PlayStation, charging for gadgets, coffee machine, tea, and a children's corner - everything for your comfort, please use.
The result of a couple of hours of waiting was a diagnosis: the battery stopped working in the second key, which is connected to the ignition. A voltage converter was installed.The problem with the start was successfully solved.
But... two weeks have passed, and a new problem has appeared. In the car, the central locking began to work by itself while driving. The locks clicked all the time during the movement.
We immediately went to the guys at the FIT SERVICE, with the question "is this a consequence of the latest alarm manipulation?" The answer was a categorical "no", it can't be, it's definitely not a warranty case, make an appointment again.
The nearest free time to the electrician of the FIT SERVICE network was at the address Zhirentaeva, 6. They did not delay, signed up, arrived, handed over the car. About 2 hours later, they called and said they could pick it up, the diagnosis was completed. Diagnosis: replacement of the comfort unit, which is responsible for the airbags, central locking, and more, is required. Buy it, sign up, come, we'll do everything.
We decided to go to another trusted specialist. As a result, it turned out: when solving the first problem, the alarm wires were kindled, and two unused wires of the central lock remained uninsulated, power is supplied to them, a short circuit occurs, the lock is triggered; the second key itself is dangling, taped to the wire, not fixed in any way. Bottom line: your service - FIT SERVICE – is of course excellent, but I will never take my car to your specialists anymore! You are the horsemen.
If you are interested, write and I will send you a video confirmation.
Good service. Discount companies are often held. It is better to make an appointment in advance for the service. By phone or through the app on the fitservice phone.
Everything is fine! A lot of things are available, if there are no spare parts at the time of the call, they will be delivered by the time of the visit.
They do not say the price on the phone, even approximately....
You need to buy it from them, it is mandatory and at the same time spare parts are more expensive than in the store.....
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Сайлаубай Дусаев
Level 2 Local Expert
September 26, 2023
Very attentive and polite staff.
The quality of the work is good.
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Anonymous review
November 8, 2020
I was in two services in Astana: on Baizakov and Pushkin.
1. The car was recorded at 13:00, driven at 13:20, so it stood for another 30 minutes with the hood open, the master did not come up. As a result, I took the keys and left without service, which I waited for 4 days.
2. Well, I think everything is different for Pushkin, they are rehabilitated, in general, the work is calculated according to the norm of hours, one hour of work is 7 thousand tenge, well, I think okay, it will go. It took 4.5 hours to replace two salenblocks and stabilizer bushings!!!! Under the slangy manner of communication of one of the managers, they tried to explain to me that the bolts were sour, the duralumin walker, blah, blah... I took the car, went to Ashot's, 40 minutes and changed everything.