I wrote a review on November 25. I thought that would be the end of it. But I was pleasantly surprised. Elena, a representative of Fit Service, called me. I asked very kindly about the problem. At the very beginning of the conversation, I had a position, everything is bad, no more. But during the conversation, I realized. That I am not the only one trying to solve the problem , the service is ready to respond to any of my complaints . Therefore, after visiting the service station, where they explained to me after the inspection that no one is immune from factory defects. And under warranty, they eliminated everything that I had concerns about. I will continue to be serviced by Fit Service, because they value their reputation and everyone who contacts them. Thank you.
Excellent service with very competent and competent craftsmen. They carefully diagnose the car, fix problems promptly and efficiently. There is an official app where you can track repair data and make an appointment for maintenance.
Polite staff, comfortable relaxation area. My primary opinion is completely flawed, I made a diagnosis, everything was described, calculated. I decided to buy spare parts on my own to meet the budget. But the car began to stall and decided to deal with this issue first. As a result, during the analysis, I found that if I had done the work in the FIT service, my problems would not have been solved, because absolutely other parts had to be changed. I was told to replace all the silent blocks, although I said that the knocking was bothering me, but the gimbal was knocking, not the elastic clutch, they said everything was OK with the reversing lights, but they were not lit because the sensor was dead, the clutch was replaced, the steering was replaced, why didn't they say anything about this, what kind of diagnostics is this. And we counted so many, as if I were sorting through the whole car. As a result, I did everything in another service for an adequate price. I was very disappointed, because I was looking for a service where I could service my car. It's a waste of time for me personally. The problems were announced in advance, I could have left the car, paid for the diagnosis, and expected more than just a visual inspection. I'll give you 2 rides for the courteous staff and a comfortable seating area.
I have been serviced at your center for more than 2 years… super! The guys are all competent and considerate! Today I changed the 2 lower front levers, from master Sergey… M O L O D E C ! ! ! We have a very friendly relationship with Ilya, the receptionist, and in general, the team is very good! I will recommend your center to my car owner friends! I wish your center prosperity, more customers and no refunds! Alas, I didn't think to take a photo, otherwise I would have put it up, but... everything is still ahead!
The best car service in Almaty!
First of all, everything is clean, neat, I especially want to thank Leonid's manager - he told me everything clearly, showed me, was in touch - in general, that's what you need
The prices are not too high
There are spare parts, there is a warranty
They clearly define exactly what needs to be changed and do not "throw" everything in a row as in many other service stations so that the price tag is huge later
In general, I really recommend it
Friendly atmosphere, everything is convenient, comfortable, understandable, reasonable prices.
In the waiting room, you can play ps while you wait, drink tea.
It is better to register via the app.
I am very impressed with the skills of the craftsmen and the manager, I am glad that there is another service station where they can tell you and explain what, where and how it should work, I hope the quality will remain at the same high level in the future.
An excellent specialist is a professional in the chassis - Maxim. I conducted a diagnostic of the chassis and determined the knock. I recommend it! At other service stations, they were sentenced to change almost half of the car (stabilizer bars, stabilizer bushings, steering, ball), but it turned out that the nut on the shock absorber cup unscrewed a little, tightened on both sides and everything became fine!
One of the best services. Spare parts will be delivered very quickly. There is a guarantee for repairs and parts. Free diagnostics, promotions, bonus accumulation system. A magnificent customer lounge, free hot drinks and entertainment: TV, game console. Damn, there is even a sticker "child in the car" on the rear window, which you buy for money.
We made a diagnosis, identified problems that were missed by the masters from other services.
The guys are all well done, they work perfectly, came to the rescue in a difficult situation and helped to quickly eliminate critical malfunctions
Big Rahmet!
I have repeatedly applied to fit service!
The guys are great, everyone knows their job. Experienced craftsmen, polite and competent receptionists. Special thanks to Sergey. I explained everything correctly and showed it. While waiting for a car, you can drink coffee and play playstation! In general, everything is at the highest level🔥🔥🔥🔥
Excellent car service! I was impressed by the perfectly clean workshop. However, wearing a helmet and a bathrobe to get there is a bit too much 😅
The playstation in the waiting room was also pleasantly surprised. The service is unobtrusive, in addition they diagnosed the car, but did not try to sell anything - they honestly said that it looks fine for half a year, and there it is worth paying attention to a couple of points.
I liked everything. I will be serviced here regularly 👍
Good service, SUZUKI does very well,they have their own spare parts,there are a lot of boxes and good specialists,prices are average,almost all cars are made,there is everything from a chiropractor to a good Electrician (Yuri).During rush hours, of course, traffic jams, but otherwise everything is fine.
The service is excellent.
The quality of the work is what you need!
The staff is very professional in their duties.
The waiting time is acceptable.
The waiting room is done wisely, everything is cool.
I liked this place. I checked my car well, found out the places of defects. The inspection will take more than an hour, but it turns out that there is a special room with a TV for customers and a PS 4 with coffee, in addition, you can watch how your car is going from the video surveillance monitors. There should be a lot of similar service in our city!
Hello everyone, the first time in this service center, the first impression is already when talking with an apirator, very polite people understand from the first word, and then the service and all the amenities at the highest level, not to mention the specialists of the master of their craft, thank you very much for your work, they told you all the mistakes, all the malfunctions and helped to eliminate everything. good affordable + spare parts delivery as well as free diagnostics. Thanks to the best Fit service!
Excellent service! They approach problem solving efficiently and wisely!
A comfortable lounge!
Parking!
Free coffee and tea!
Everything is clean and tidy!
Excellent service, waiting room, coffee, toilet, you can even ride Sony! Warm, cozy and comfortable! There is a TV, comfortable sofas, everything is clean and tidy!
The car service is just Great! I advise everyone! The master receptionist checked the car , clarified what exactly was bothering me about the car. The car was taken away, but I went to the recreation area where there is wi-fi, sofas, coffee, tea and a playstation) while I was playing)) the mechanics found the cause of my problems, the master receptionist announced the price of spare parts and repairs, I was quite satisfied since they still give a guarantee for work and spare parts and there is no need to run around the markets to spend my time. Everything was done in 2 hours! Many thanks to the Fit service team!!!
The service is excellent, the craftsmen do the job professionally. All conditions for waiting are provided. The quality of the work is at the highest level. I recommend those who have not applied before.
Excellent service, everything is on the case, they do not breed. Checks are issued, a pleasant client area with air conditioning, coffee and a set-top box. A completely different level!
The service at the service Stations in Almaty was mainly at the level of garage workshops.
The Fit service pleasantly surprised me. A cozy waiting room with coffee and tea. The staff is polite and ready to help in any situation with your iron horse.
Hello. I installed your program for myself. He described what I needed to do. I made an appointment. Arrived. Opel Astra. The box is a robot. It needed to be serviced. Synchronize. Repair it if necessary.
And for nothing... As it turned out, you do not repair such boxes. You've taken up my time!
The master of course explained everything to me professionally. By the way, thanks to the master. A guy from Moscow drives a VW red.
But the mistake of the manager or the program is that you are luring the client.
It seems to me that you should first determine what you really know how to do, what equipment and what this equipment is for, and then work for your authority.
You have lost not only the client, but also my recommendations.
Later, of course, the managers called me two more times, apologized, but the sediment remained ...
It turns out that your program is not functioning properly. Or the person who signed me up for repair / maintenance does not have the competence and is not aware of the affairs of the service station.
Disgusting!
Free diagnostics of the chassis was carried out in the service—everything is at the proper level, quickly, intelligibly. Own spare parts and extras—there is no need to search.Warranty for work and spare parts for a year, in case of force majeure, replacement and work at the expense of the company. Everything was shown, explained and given a conclusion—the choice of repair is yours...
The most adequate car service in Almaty! Quality of service, comfort in the recreation area
(* you can even watch on the cameras on the TV how your car is being repaired!)
Fans of playing the console will also be pleased - there is a playstation in the waiting area
I recommend it
It took 1:40 minutes to remove and put the front gimbal on the Mercedes all-wheel drive. awesome everything works. a cozy waiting room, several TVs, a game console, coffee, a toilet, cameras in the recreation area. rating 5+
I do not claim, but I got the impression of an attempt to add extra work after diagnosis. My personal feelings are not confirmed or proven by anything.
The service is at a high level, the staff is literate and responsive, the waiting room is very pleasant and cozy. Many spare parts are in stock, those that are custom-made do not have to wait long: 3-9 days.
I am very satisfied with the service! Everything was explained, done quickly and efficiently. They have been in service for a long time since the car model is rare. And most importantly, everything is very affordable and guaranteed!
Thanks a lot to the guys from Fit service
I wish you good luck and success in your work for your efficiency.
Guys, I advise everyone that professionals work here.
Thank you very much for the high-quality car repair. It is very convenient that both spare parts and car repairs are made in one place. Friendly staff and a pleasant waiting area for customers.
I changed the pads and brake discs. I recorded it through the app, then my browsing history is saved there and what I did is very convenient.
The work was done quickly, I took the consumables from them-everything is original. The job was guaranteed for a year.
I recommend it to everyone
Hello everyone.
The service station guys are just super, the service is at the highest level.
You rest, there is a rest room, coffee, tea.
The specialists are super,