Феникс
Closed until 08:00
Donetsk, bulvar Pushkina, 27
Directions
Проспект Гурова
221 m
Similar places nearby
176 reviews
April 29
The company provides terrible quality telephone service. But in addition, he replenished his personal account for the home Internet using a login from his bank card. The bank performed the operation, but the money was not credited to the personal account. I provided them with a stamped bank card statement. I contacted technical support five times with a request to sort out the settlement department, I received only excuses: we will do it within 3 business days or provide a receipt for payment. Two weeks have passed . They don't want to work at all.
I do not advise you to enter into any Internet service agreements or use communication services with Phoenix. If you understand what a bottom is, then Phoenix is ten floors lower...
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2
February 8
The service level is zero!!!! Neither the operator, nor the telegram bot, nor the personal account could help, generally useless Phoenix appendages. So it turned out that everything is very sad in the customer service center. To buy a card, yes. Financial issues only through an application to the accounting department!!!!!! What is this????? When a SERVICE appears in the work of the Phoenix operator, and not just kicking people off: come tomorrow, we can't provide it. It's a shame!!!!
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7
1
December 4, 2024
It is better to sit without communication than to use Phoenix. Communication is even more or less in principle, the problem is their inaction. They take advantage of the fact that people have nowhere else to go. Their tower burned down on Leninsky... No connection, no Internet. The operators don't care at all, they're not going to do anything, much less fix the tower. Keep in mind that if you have a problem, then it can only be solved with God's help.
See original · Русский
8
4