A great salon. You get the whole package of services in one place. Excellent staff, without strained politeness and a good sense of humor. We arrived, looked at the car, and on the same day we offered time for a test drive. Quick registration. There is no waste of time. I hope that the service after the purchase will be at the same high level.
Special thanks to sales specialist Alexey Mikhaltsov. Saved us a lot of headaches. At the same time, the support from the beginning to the end is at an incredibly high level and without unnecessary obsession. All our wishes have been taken into account, as a result, the choice and purchase of a car in this particular salon.
I also want to mention the work of Victoria Chelyadinskaya, who was engaged in loan processing and insurance. Everything is fast, clear and very friendly.
Thanks for the work.
The acquaintance with the staff and cars happened at the BelAgro-2024 exhibition, where we really enjoyed the communication and one car. Later, there were almost two months of reviews on the Internet and weighing all the pros and cons of Chinese cars and specifically the Faw bestun t77. And on August 2, having gathered our thoughts, my wife and I went after him. I liked the very pleasant and polite staff, especially liked that they were not intrusive, the manager stood quietly on the sidelines while we watched the car presented from the salon, and when I needed his help, he told us everything clearly and intelligibly and explained. Without thinking for a long time, we moved on to the registration stage, as we wanted to leave by car on the same day. Since we leased the car, we were promptly delivered to the leasing company, and upon completion of all paperwork, they took us back (WHICH WAS VERY UNEXPECTED AND PLEASANT!!!). We express our great gratitude to the employee Alexey Medvednikov!!! Huge respect to him!!!
R.S. By the way, a couple of days later he called and asked if everything was fine and if we were happy with the purchase. We are very satisfied)))
Everything is not bad - the employees met, removed the attention, and quickly organized a test drive.
But! There are comments: a test drive in a car with a burning Receipt; the foreclosure specialist did an unprofessional job (subjectively, but still) and disgusting coffee.
I arrived there without an appointment to evaluate my lifan x60 from the Haval dealer, estimated at 15,000 squirrels, considering that the whole car was given more than others for repainting. I took the Faw T77 for a test drive, I liked the car, checking the galvanizing personally with the device showed that the roof is not galvanized, all other elements showed galvanizing. I leased the car because I understood that I would not pass the loan, the payments were not small 825 rubles, but it was better than investing in painting my old car. It is very loyal to the managers, after the purchase they called and asked if everything was okay and had questions. Lifan officials didn 't give a damn about everything .
Ordinary Chinese cars, maybe someone likes them! One even has its own twist :). On each car, minus ten or twenty thousand and you can buy ;) Maybe someone will buy it so expensive. Good luck
Excellent staff, everything was shown and told. We picked up the car according to your wishes. A very good trade-in and credit-leasing program. I have been choosing a car for a long time - since March 2024 I have traveled all the salons of Minsk and returned to FelOkt. The family is very happy too.
I signed up for a test drive, watch, choose, buy.... I arrived at the appointed place and time. The girl at the reception desk to the right of the entrance checked the record and told her to wait for the manager. I waited 15 minutes, looked at 4 cars in the salon, sat, walked around... I went to another car dealership because no one came. In the evening, the manager called and asked why I didn't come :)))
Here is such a service....
Great car dealership!!! The service and staff are friendly, always ready to help and answer any of your questions! I recommend Vadim Podgodich as an excellent specialist!!!
A terrible car appraisal manager. Inadequately evaluates the car. For the polo, which I later sold myself for 28,000 in three days, and other salons gave from 25 to 26 thousand, I offered 19(!). And after the refusal, he also said that if I changed my mind and applied again, he would offer even less. Horror.
The car center, having reoriented to the Chinese market, in my opinion, has only won, new and unknown cars are still gaining their buyer, but I think this process will not go on for a long time. A reliable engine combined with a beautiful design and a bunch of comfortable, convenient electronics will still prove itself. The guys work professionally, everything is clear and understandable, promptly. I hope the service will be appropriate)
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Anonymous review
June 12, 2023
We would like to thank the FAW BESTUNE MINSK KUPRIYANOVA 2A car dealership LLC Felokt-Service for their help in choosing a new car. We executed everything quickly and without unnecessary bureaucracy, it is clear that they value their customer here.
I would like to express special gratitude to the salon manager Malinovsky Kirill Dmitrievich for his professional approach to his business, attentiveness and courtesy.
Kirill is a professional in his field, all our wishes have been fully taken into account. Absolute comfort in interaction, mutual understanding during consultations both by phone and in person meetings without unnecessary questions.
It is only thanks to Kirill that we drive a brand new luxury car, the BESTUNE T-77.
Thank you to the salon, prosperity to you and worthy customers..
It's hard to comment on what I haven't tried.
According to the dealer's representatives, it is a worthy replacement for some Skoda models. But the dealer himself scares with his customer orientation.
There is Parking, the girls at the reception meet, the managers talk about cars, there are a lot of them. You can sit everywhere, touch, steer - a normal salon.
Chinese car dealership, very polite staff. Everyone will help and tell you, you can immediately evaluate your car for trade in. There is an exchange of Belgazprombank.
The salon was inherited from Skoda. Therefore, the concept of customer service and sales has not changed significantly. Everything is clear and understandable. All the cogs are spinning in the mechanism, I wish the youth to look up to the veterans of the center and learn from experience.
The new brand is trustworthy, everything will come after a while.
Good luck to you!
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Владимир
Level 8 Local Expert
October 2, 2024
A beautiful salon. We were looking for a working car. We stopped by almost impromptu, took a quick look, agreed, and a few days later we were already with the purchase. Everything is simple, convenient and pleasant. Thank you.
Coffee in the machine is free))
That's why we got a four
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Александр
Level 7 Local Expert
February 12, 2024
I stopped by the Feloct service to serve my Skoda, at the same time I looked at what they were selling. You can choose from the brands JAC and FAW Bestune. For future drivers, there is also an option to purchase a new car :))) The salon presents a very inexpensive train Bestune Nat. You can rent your car as a new one, there are loan programs.
I came to see the car . everything was explained and told .I liked that you can leave your car as a credit .and a guarantee .and especially the guarantee of mobility .