Eurasian Bank
34 reviews
September 1, 2024
The neatest, compact Eurasian Bank is located in the very center of Almaty, the service is good and fast,consultations are conducted at the highest level, everyone is polite, they always give good advice about credit installments, even the guards participate in assistance.Well done, I just really like it.
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July 19, 2024
A terrible separation. To open a deposit, I first waited 15 minutes in the queue, although, for example, in other banks where I work, the queue is somehow accelerated for those opening a deposit and I waited no more than 5 minutes. After that, the manager gave the printed terms of the deposit for review, which did not correspond to the information on the bank's website. I showed the conditions to the manager on the bank's page. She dug around for 5 minutes with a lost look, during which I signed some minor pieces of paper. As a result, after 20 minutes of digging, I issued a contract for signing, where the name of the deposit was indicated incorrectly, and the conditions again did not correspond to those indicated on the site. I asked to fix it, to which I received an answer that I need to write a statement of refusal of the deposit, because she has already opened it, without my signature on the contract...
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April 26, 2024
He was served in this branch for several years
Always customer-oriented managers
As a legal entity, everything was fine with me
Thank you very much for the long-term cooperation with you. It was very comfortable
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July 2, 2024
A very good insurance company, no queues, competent staff. They explain it clearly. Well done
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December 19, 2023
There are 6 places for service managers in the hall, and today, on 19.12, only 3 are working! And 1 of them is a lawyer for legal entities! Only 2 people work on a working day! How many people are out of work, give them a place if you don't work yourself.Out of 4 terminals, 2 are not working!
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March 14
The most backward bank went to Almaty to get 1 paper
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July 11, 2023
The waiting time for your number in the queue can easily be more than 30 minutes. No one is in a hurry to do their job. There are 4 terminals for paying loans and replenishing accounts , but they do not work more than 2.
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November 27, 2023
Yes, the service is normal, there is very little traffic in the city, you have to drive through traffic jams From the edge of the city to the center.
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August 23, 2023
I paid for the replenishment of the card on time, now the manager is fucking with me that I'm overdue, although the payment was reflected in the application, it's crazy!
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3
November 19, 2022
The branch where the manager is sharpened only for loans , they do not know the basic rules of international transfers , they do not even know how to open accounts in foreign currency for the client, and at the same time they are not quite polite, they waited for more than 3 hours and could not help, they had to contact another branch, and in general this bank, as they understood this bank, is sharpened only for loans, they switched to another bank and completely abandoned the services of this bank. Although the location was very convenient!
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4
October 25, 2023
Friendly staff, small hall
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February 8, 2022
Good afternoon! I can't pay the loan in any way! Every time does not accept always a mistake! through the online (mobile version) the manager who gave the loan does not want to give advice and also check the error! please process the online transfer and accept the payment!
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4
March 25, 2024
Everything is normal, quickly served
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August 17, 2021
Incompetent managers included 19500.00 tenge when applying for a commodity loan for an SMS message, most importantly they did not say that the service was paid, but they received a signature, how can you cheat like that, the sediment is unpleasant, I will never contact this Bank again
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4
November 28, 2022
We always wait in line at the checkout for half an hour. There is only one cash register that works
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5
June 15, 2021
Please make a pre-booking queue function. It is impossible to wait in masks in the hall when about 15 people are still waiting.
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3
April 27, 2021
Good location, polite staff, but there are queues.
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3
March 20, 2022
The manager of Shyngys in the Maxim Almaty branch is unscrupulous and a liar.
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3
May 10, 2023
My favorite bank
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January 8, 2023
As always on top
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August 21, 2023
Super Bank
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November 25, 2019
Feeling of a mess and disinterest in customers. We could not restore the login in the Smartbank application. They tried to shake the credit card under the pretext that this is the only way to restore the login
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November 29, 2022
Fast service👍👍👍
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July 22, 2020
I spent a bad day ordering two cards and the result on the cards is 0 and the balance of 500 tenge is spent 50 minutes. The connection with the bank is tight.
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December 26, 2021
The general decline in the level of bank employees
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2
January 26, 2022
There used to be a good bank
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December 18, 2019
They have been serviced by this bank for many years. I am satisfied with the attention and speed of service
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July 26, 2021
Excellent service!
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March 12, 2020
Excellent bank, fast service
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November 24, 2019
A small bank branch, serviced quickly
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February 8, 2021
Slowly but surely.
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December 29, 2019
They're coping. The department is convenient
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July 31, 2019
There are always queues and the bank is full of mess.
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January 7, 2020
A great bank
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