Eurasian Bank
19 reviews
April 11
The most disgusting bank.
I changed the phone operator, so I came to the bank to have the data corrected. I took the ticket, sat down with an employee, wrote a statement, took copies of the documents, set up the application, and was told that everything was done. As a result, the card stopped working the next day, I found it in the store at the checkout. The application also refused to accept data. Calls to the hotline were limited only to the robot's responses. There was no such situation with cards from other banks, where changing the number was quick and hassle-free.
The most disgusting bank.
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February 13
Excellent branch, well served, fast. A clean, beautiful room.
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July 10, 2023
Boorish attitude towards customers. I got a call from the Eurasian Bank that the loan application has been approved, come to the nearest bank branch. I came to Pushkin. The manager was rude to me, rudely saying that you should not believe everything that Call Center managers say, as a result, the mood is spoiled.
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1
March 14
The terminal doesn't work forever
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December 20, 2021
Managers are very weak, they do not know many rules of work, they are unable to explain normally and easily, the only thing that they liked was the work of the senior administrator of this branch, the guy very intelligently and intelligibly explained everything and said how to do the right thing in our situation, thank you very much
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June 20, 2022
The terminal eats money, the check does not give out, the screen goes out. The money has not been received 30,500 tenge. They called the call center and told us to contact the department, and in the department, contact the call center in one word, they fired us. I am a Disabled group 2 loyal customer. No one is responsible for my money, they tell me what we can do. After today, I just felt TERRIBLE! It's a complete mess
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November 6, 2024
The most lame bank
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1
May 18, 2022
I lost 3 hours of time on a working day. My question has not been resolved. Hello to the processes built in this bank. There are no special complaints about the staff of the department. If it's important, I'm a non-resident. Perhaps everything is easier and faster for the citizens of the Republic of Kazakhstan.
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November 18, 2021
Hello.The bank takes care of convenience, there are 8 ATMs at the entrance, so payments take a few minutes.The staff will always help you with questions, they are polite and helpful.Keep it up !
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July 20, 2022
Disgusting service. Cards are not issued to non-residents, they were sent to a branch, they are not issued in mini-offices either, they were sent to a branch that works until 20:00, everything is closed there from 18:00.
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May 12, 2022
Very slow employees have to wait a long time
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December 19, 2020
The best department. Thanks to Aisulu staff for the high-quality service. Guard Kairat - well done!
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November 22, 2022
You've been waiting a long time, a very long time
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October 3, 2019
A good bank, service at a good level, very convenient terminals, you don't stand in line for a long time
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1
July 3, 2021
Convenient bank branch.
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1
September 14, 2019
Convenient location, friendly staff
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1
January 26, 2020
the service is at the highest level!There is parking!
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1
November 10, 2020
Your well done
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March 10, 2020
The service wants the best🤷♀️
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2