Excellent service, saved with a gift to a loved one literally at the last moment. The convenient location in the city center has made the search much easier, we will contact you again.
Well, I ordered a couple of certificates on the site, but I did not receive a control letter for each of the certificates. I scanned the numbers of the reserved certificates just in case. A day passes, the post office is empty, the phone does not ring. I decide to call the number listed on the website myself — they don't take it. After a while, they called back and clarified the reservation. The girl was polite, asked her about work, they said they usually work until 20:00, but they close a little earlier. I said I'd be there by 5 p.m. As a result, we agreed. I drove up to Kuibyshev, I find a point, but there is no one there. There is a "technical break. Call us and we will definitely come back." Well, I dialed the number for half an hour, after the first ring there was an instant reset, as if the line was busy. No one thought to call back. I also dialed the number from the website. The same song — I can't get through. Half an hour is wasted, why negotiate and not get in touch?
I highly recommend not to cooperate. But in Galileo, the same certificates of the Daroo store could be taken even cheaper, and most importantly, the seller was on the spot. Draw your own conclusions, perhaps only I was unlucky.
If the administration sees this review, then please do not make excuses. Just keep working on it so that this doesn't happen. I no longer see myself in your clients. But still good luck.
The best gift service! Very open-minded girls work. Everyone will help, they will tell you everything :)
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L.R.
Level 10 Local Expert
May 28, 2024
The employees answering the phone do not know at all what a customer service is! Well, it's great that there are businesses where customers are not a priority)
We were presented with a certificate for others, I am happy with everything, we rode the maps perfectly. Good managers, understanding. We got into the situation, did everything right
Thanks