Polite staff. A chain of stores and an online store. You can both order goods to your home and to the store as a pick-up point. This is a great hardware store. Quite often I buy equipment there, they give a guarantee.
A normal store, there are not many appliances, but the assortment is good. Consultants are not intrusive, but they help well and quickly. Delivery is on time, the movers also have their own.