Nice hotel! It is located in the historical center of Istanbul. It is better to take a room with a balcony. It is also better to choose a higher floor . As for breakfast, it is very budget-friendly). The prices in the restaurant are quite high. You can't pay with a card in a restaurant , only if there are lira on the card , or in cash . The rooms are very average. The most important convenience of this hotel is its location.

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Надежда

Level 6 Local Expert

The hotel itself is a top, good breakfasts, strong mattresses, a lot of buns in the room, noise-insulating windows. There is a news that the spa is open only after lunch. The hotel has two entrances - it consists of two buildings, each with its own dining room, the larger building also has its own cafe on the ground floor. I did not understand if there is a fundamental difference between them. The area is a bit tense - there are a lot of touts, restaurants charge exorbitantly, I advise you to have a snack in the hotel cafe or somewhere south closer to the next metro station.

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Мария

Level 3 Local Expert

I want to warn other people with my review of this terrible hotel! We used to always stay here and everything was fine, yes there were some situations, but they were always solved. This time, having arrived from another country, having not slept for a day, we booked a room in advance, that is, we had to check in at 14:00 in the afternoon, but arrived the next morning, taking care not to sit and wait for check-in. As a result, arriving at 5 a.m., the fun began. At first, the concierge stood and watched as two women tried to drag our suitcases up the stairs to their hotel, until I went in and asked if he was going to help us, then he asked if we had come to check in or just to ask, that is, if we checked in, he would help. Further, at the reception, a very incompetent man gave us the keys to a room that we had not booked, suspecting nothing, we go to the room, and there is just horror, a smoking floor, the room is all smelled of cigarettes, dirty, with wet pillows and bed linen, of a different category, not the one that we booked, with a bathroom meter by meter!!! In which you can enter only one at a time!!!with a terrible balcony, whose door wouldn't open, with one bed instead of two, all dirty, as if for drunks. We couldn't stay in this horrible room for a minute, my mother became allergic to the smell of cigarettes. Naturally, we went down to find out what they started to prove to us that this was our room!!! That's exactly what we booked! After long trials, requests, they began to promise that they would give us our room in the afternoon, we were not satisfied, why should someone live in a good room for our money, and we are in this nightmare. Then they promised that they would give us our room at 9 a.m. When we came down again at 9 a.m., the shift was completely different and we had to explain everything all over again, as if they were mocking us!!!! They absolutely don't care that they sold our room to someone else! Although we had 4 nights of accommodation! As a result, with a scandal, we were given our number after another 2 hours and did not admit our guilt!!!! No one apologized! And this concierge is just the height of mayhem! We communicated through a translator on the phone, and when he wrote another answer, I looked into his phone and knowing this, he wrote very vulgar things and immediately erased them when he saw what I read! And then I wrote my answer! What happened to this hotel in general is not clear!!! We will never come here again! Although there were 6 times!!!! Boors!!!! I will also add that the hotel has completely become Arab, there are no Europeans there now! Because of this, you can stay up all night, because they are used to sleeping during the day and sitting in rooms at night and yelling! Running children from room to room along the corridors at 2 am is also in the order of things! I don't advise anyone to stay here! And even when we were leaving, so as not to carry our suitcases to the taxi, they also hid everything, the taxi driver came and brought it himself! And these "men" hid. Although they promised that they would take it, but they left and did not come out again!!! A very bad hotel.

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Elite World Istanbul Taksim

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