I constantly buy equipment in this store — everything was fine: good service, pleasant prices, a wide selection. However, for the first time I came across a situation that left an unpleasant impression.
We are talking about a breakdown of equipment outside the warranty case, but extended insurance was issued on the product. When buying, I was clearly told that in case of a breakdown, the device could be replaced with a new one, allegedly at the request of the client. In fact, it turned out differently: when applying, he was refused a replacement. They only offered repairs, and they promise a replacement only if the necessary spare parts are not available.
In addition, I initially applied for a factory warranty, as it has not expired yet. I provided the documents for the factory warranty and extended insurance immediately. As a result, the coffee machine spent almost two weeks "traveling" through the service under the basic warranty — first there, then back after the repair was refused. Now a similar procedure is required for extended insurance, and it is not known how long it will take.
In fact, I've been without equipment for almost a month, which I paid for properly. A very unpleasant experience.
I really like this store. There is everything you need for a comfortable life. I would like to note that the consultants are polite, they come right up and help with the choice of equipment. I would like to mention consultant Olesya separately. She showed me and told me about a cool hair dryer. I was absolutely delighted.
We bought a phone, and consultant Alexander helped. In general, all the staff is very polite and customer-oriented, but Alexander was pleased with his erudition and knowledge about mobile technology.
We are very satisfied with the purchase, thank you
A good store with a lot of different equipment in a large assortment. The prices are satisfactory, the consultants are polite, the cashiers are smiling, the location is convenient.
We will come again.
I really enjoyed the service of Tatiana's consultant! I was buying a microwave for my mom. She told me everything in detail, explained and helped. I am very happy with the purchase, and my mother is very happy with the gift!)
Good afternoon. I bought it in this store.The impressions are only positive: price, availability, communication with the client, delivery to the address. Everything is great! I definitely recommend the store. Thank you for your work. Have a nice day.
We bought a vacuum cleaner, a mixer, an electric razor with replaceable cartridges and hair forceps. All Polaris companies. Everything was fine. We use it, we like everything. In the store, the consultant showed, told, and advised everything. In the future, there are plans to purchase more equipment there.
It's a good store, as well as some employees who seem to love their jobs. They will prompt, help, and test you. This is not the first time we have shopped in this store, the staff is always helpful.
Many thanks to consultant Alexey, who helped with the purchase of a TV, we will visit you more often.
A good store, an excellent selection of various equipment, I periodically go to buy something, the best staff, and the female consultants will not leave you indifferent
I bought a washing machine, thanks to the consultants Evgeny and Alexey, they correctly selected the model that suits me, I will return to them for the phone.
A good store. Friendly consultants. A good assortment. We were pleased with the favorable prices. I liked everything. The price - quality corresponds. I will come again, and more than once👍👍
I bought a TV, a consultant (unfortunately I didn't remember the name) helped me make a choice, answered all my questions! In general, the staff is very polite and pleasant, I'm going to buy a laptop, I'll definitely come back here! Thanks!
I am happy with the store. Nice staff. Competent consultation. We picked up the goods the way we wanted. Unobtrusively and professionally. Well done. There are quite a lot of adequate prices, even compared to online stores
A great store with polite staff!
I was passing through and the phone charger broke down. We picked up an excellent charger and at the same time bought a powerbank and a washing gel for the promotion!
A huge assortment, frequent promotions and discounts. The staff is pleasant, polite and competent. The store is located in a convenient location for me.
A good home appliance store, fast service, no queues.
In general, everything is fine and without complaints.
Convenient location of the store
If something is unclear, the staff helps.
a good store of household and computer equipment, there is delivery, you can also buy consumables and related products, friendly staff, if something is not available, you can order online and pick up your goods in the right store
We bought a XIAOMI TV A 32 2025 TV today and the consultant fucked it up!!! And he started sniffing another one, for free iFFALCON 32S53, saying that it was a hit of sales!!! TV for 23 years !!! Don't be fooled by their advice!!!
I bought a food processor last weekend, I was very pleased with the sales consultant, helped, consulted and gave the necessary advice on technology. Thank you, I recommend this store to everyone
The store is excellent, there is delivery directly to the apartment and for a reasonable fee. The staff is always friendly and ready to give advice on any product. Come to the store, you won't regret it
A good store, located in a good location. Sellers will not let you get bored, they will help you with advice on choosing a product. It's just a pity that it's getting smaller, but this probably applies not only to the store, but also to the Electric car in general. Discount promotions are held in a very original way . For example, you read in the advertisement, the discount on mixers is up to 30 percent! You go to the website and read : Grodno 2 pcs. Minsk 9 pcs. Baranovichi 4 pcs. , Lida no. I understand if there is a promotion or discounts at all points.As in the 5th element. The promotion is on the phone, I go in but there is no one, I ordered it through the website! To this store.This is a service! Otherwise, the buyer is interested in how many things are available where.like that.
Great store, polite and helpful staff. We consulted on any questions that arose, and also issued an extended warranty. In general, I was satisfied. I recommend this store
I bought all electronics in Belarus in this store. There were no complaints about the purchases. The sellers are very attentive and competent. I really liked the location. Comfortable.
I need to teach the staff that after answering, I don't need your help, you shouldn't follow me and in my opinion, on a product that I like, say that it's "bullshit" and I don't understand anything. As a result, I will not enter your store anymore.
Intrusive staff, bought a phone for realmi c35 parents, upon arrival home and browsing the Internet, on their website exactly the same phone but with NFC, at the same price!!! None of the staff warned that there is on sale with NFC and at the same price in their store
He asked me to submit the same test content to two nearby TVs for comparison. They said it was technically impossible. In general, the same star as (element) and all networks. And you have to come to the reception to the star prepared. And you are here with your pink coffer and with... kami.... (quote). (if you know what I mean)... Otherwise, everything is fine. Just like everyone else.
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Юрий
Level 5 Local Expert
September 25, 2024
A good store, they helped me choose a phone as a gift, they told and explained everything, thank you
The assortment is pleasing, the prices do not bite. Well-trained, courteous staff. It was a pleasure to visit this store. They showed everything, put it on the shelves, and advised. I will definitely come shopping again! I would like to express my special gratitude to Andrey Chernousov for his professional service👍