Elektrosila
Address
Business hours
Open until 21:00
Directions
Торгово-развлекательный центр Лидапарк
253 m
Features
Credit card payment
Remote controls
Built-in appliances
Delivery
Showroom
Pickup points
Gift certificate
Kinds of electronics:audio equipment, home theater, TV sets, video equipment, smartphone, bluetooth speaker, smart watch
Types of household appliances:gas ovens, electric ovens, refrigerators, vacuum cleaner, washing machines, heaters, dishwasher, steam generators for ironing, steamers, coffee machines
Brand of computer:Acer, Lenovo, DELL, MSI, Samsung, Huawei
Payment method:discount system, cash, payment by card, installment, cashless payment, online, payment by credit card, making a loan
Information verified by owner
Customer traffic and business hours
10:00Usually not very busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
113 reviews
May 23
I constantly buy equipment in this store — everything was fine: good service, pleasant prices, a wide selection. However, for the first time I came across a situation that left an unpleasant impression.
We are talking about a breakdown of equipment outside the warranty case, but extended insurance was issued on the product. When buying, I was clearly told that in case of a breakdown, the device could be replaced with a new one, allegedly at the request of the client. In fact, it turned out differently: when applying, he was refused a replacement. They only offered repairs, and they promise a replacement only if the necessary spare parts are not available.
In addition, I initially applied for a factory warranty, as it has not expired yet. I provided the documents for the factory warranty and extended insurance immediately. As a result, the coffee machine spent almost two weeks "traveling" through the service under the basic warranty — first there, then back after the repair was refused. Now a similar procedure is required for extended insurance, and it is not known how long it will take.
In fact, I've been without equipment for almost a month, which I paid for properly. A very unpleasant experience.
See original · Русский
1
January 26
I really like this store. There is everything you need for a comfortable life. I would like to note that the consultants are polite, they come right up and help with the choice of equipment. I would like to mention consultant Olesya separately. She showed me and told me about a cool hair dryer. I was absolutely delighted.
See original · Русский
January 29
We bought a phone, and consultant Alexander helped. In general, all the staff is very polite and customer-oriented, but Alexander was pleased with his erudition and knowledge about mobile technology.
We are very satisfied with the purchase, thank you
See original · Русский
1