Elektrosila
247 reviews
April 22
I would like to express my sincere gratitude to you for the excellent service and high-quality service!
Every time I visit your store, I am pleasantly surprised by the level of professionalism and attention to customers. Your team is always ready to help with the choice, answer questions and give useful recommendations. This creates an atmosphere of trust and comfort.
I would especially like to mention the wide range of products and the opportunity to receive qualified advice on each of them. I was pleasantly surprised by how quickly and efficiently any issues that may arise during the purchase process are resolved.
Thank you for your patience and attention to detail. You make shopping not only enjoyable, but also really useful. I wish your store continued prosperity, and you new successes in your work!
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March 11
Hello everyone) I bought a laptop in this store. It was a very cool suggestion. I wanted to buy online. They suggested, showed and disassembled the option better and a little cheaper. I was pleased with the installment plan because I didn't really want to part with the money. Everyone installed both Windows and the office, so special thanks to the leading specialists Ilya and Dmitry. You guys are very cool! I'll come back and advise a friend to become an employee.
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April 22
We would like to express our sincere gratitude for your help in choosing an iPhone for our son. You took a professional and attentive approach to our request, explained all the features of the models and helped us decide on the choice.
Thanks to you, we found exactly what we were looking for and were very satisfied. Your warm attitude and knowledge of the product made the purchase process pleasant and easy.
Thank you for the excellent service! We will definitely come back to you again!
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April 8
I bought my husband an iPhone 14 as a birthday present, the sales consultant was very polite, answered all my questions, told me about the additional warranty, which turned out to be very necessary;) since there is a replacement of the screen , in case of mechanical damage , or a replacement of the battery after a year , etc. all this, believe me, he needs . I bought the phone in installments, the seller told me about all the conditions, kindly sent it to a bank employee, where they made an installment payment in just 5 minutes.
I've always liked the Electrosila store in the Open, with a wide range of products, well-groomed, cultured, and, most importantly, knowledgeable sellers. It's always nice to come back here for another purchase👍👍👍
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January 30
At the ProStore shopping center on 01/27/2025, around 9:10 p.m. - 9:30 p.m., I decided to purchase Redragon Stentor speakers for a PC and at the same time consult with the seller. It would seem the most mundane thing, right? The mood was great until it was ruined by a consultant named Dmitry with a surname in G (perhaps like the man himself, who knows him).
I often go to the Electric Force and I am always satisfied with the consultation, you have really cool guys working for you, but not this time!
Going up to Dmitry's table, who at that moment had been playing Magic Jungle for at least 6 minutes (he was probably on record), I asked to show the speakers. Dmitry reluctantly approached the cherished shelf and pointed at them with his finger. And he's silent. I ask, "How are the speakers? tell us about them, are they normal in general?". He said "normal" and remained silent. Again. Like on the first date, I was probably shy. Well, since Dmitry said "normal", then it means normal, we'll take it! The consultation is great!
But that's not all... now there will be a mega joke for which this review was written.... Dmitry brings the speakers and, holding out a package of speakers with his tattooed hand, hurries to quickly escape back to his Magical Jungle. Then a very interesting conversation took place:
Me: Can I please check them out
Dmitry: I don't have such a connector for testing.
Me: Don't you have a connector to check the speakers? All devices have it.
Dmitry: BUT I DON'T!!!!! - and ran away...
A small clarification: the speakers were connected via USB as well. Despite the fact that Dmitry looked like a connector specialist, he didn't know he had one.
I'm sorry, but damn, tell me, is he dumb? Maybe he's sick with something?
Please ask Dmitry G what kind of connector he doesn't have, maybe he needs help, maybe a doctor...
Fill him up with the whole office, please, or I'll make such a scandal for you, I'm sorry!
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March 11
Good afternoon, everyone!! I bought a refrigerator, a stove and a vertical vacuum cleaner in this store. I really liked it. A polite and pleasant specialist showed me everything and told me everything. He explained the advantages of the product correctly. Very much to the council. Consultant Ilya, thank you very much!
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May 23, 2024
I want to express my deep gratitude to the Electrosila store for excellent service and a wide range of equipment!
I have been looking for a high-quality product at an affordable price for a long time, and this store fully met my expectations. Here I found everything I needed, from household appliances to electronics.
I would especially like to note the professionalism and friendliness of the staff. They helped me choose the best option, told me in detail about the characteristics of the product and answered all my questions.
Thank you for your work! I recommend it!
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January 26
A good store, a large selection of goods, reasonable prices, excellent quality of service. I left with the purchase, I plan to come back again. Thank you for the convenient location near the metro
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February 1
Polite consultants, friendly, ready to answer any question. There is a large selection of goods in stock, there is something to see. Very favorable terms of installments for long periods, I will definitely come again.
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May 21
I would like to express my deep gratitude to the sellers Dmitry and Alexey for their human and responsive approach! I came with a vacuum cleaner problem that couldn't be solved for a month. Thanks to the caring guys, the issue was resolved in a matter of minutes! Thank you so much for your work!
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January 22
Good store, large assortment, convenient location of goods. Friendly consultants helped us decide on the purchase.
In the future, I plan to come back here for shopping.
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May 22
Great store, really liked the service! Especially, many thanks to Sergey Garbin, he told everything very quickly and clearly and helped with the choice!
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March 15
Thank you so much for being here. Very friendly staff and competent specialists. I will always advise you and help you choose the product. Thanks!
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January 24
I highly recommend it. The sellers are very responsive and professional. They provide competent advice and recommendations. I was very satisfied with both the purchase and the service.
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October 26, 2024
I have repeatedly visited this store, a larger range of products, if there was a choice, were always consulted at an excellent level.
I needed a laptop, but I didn't understand anything about them, they picked up an excellent option in the established budget, which was perfect for use purposes.
There were no questions about the quality of the goods, the location is excellent, two steps from the metro.
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July 13, 2024
A traditional chain store. A wide range of household appliances and electronics. The prices are different. Stocks are the most attractive. The products are arranged by category. The staff will always help with advice
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February 5
I would like to express my gratitude to the girls, the administrators of the Electric saw store in Prostor at the metro station.Robin needs help in solving the problem with the product (monitor). We went to a meeting and offered a solution. In fact, the attitude towards the client is very encouraging. I'll buy more there, thanks!
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September 3, 2023
03.09.2023 visited the store at the address ave.Rokossovsky, 2. I would like to mention the qualified staff, especially Oleg Kovalenko, a master and expert in his field. He told us about the washing machine in a very clear, detailed, accessible language, gave recommendations, and answered all our "funny" questions. I would like to express my gratitude to Oleg and ask the management to evaluate the high professionalism of this employee. After such competent detailed consultations, I want to return to the store again and again. We also received a full consultation about vacuum cleaners. Once again, words of gratitude to Oleg Kovalenko for his professional help.
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February 19
A good store with a large selection of products and excellent service. We bought a refrigerator and a TV here. I recommend
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November 20, 2024
Awful. They're trying to cheat out of the blue. I placed an order for the pickup of an e-book, indicated in the comments that it should be sealed. The manager called to confirm the order, and this point was discussed with him again. As a result, I came to pick up, the consultants turned over among themselves and immediately gave directions to pay for the goods, they say, go pay and then come up. In the direction it was written "note: not opened, in the original packaging." It's good that at the checkout I asked if I could look before paying, the girl said that you can look where we were given a referral for payment. We went back there and asked to see it. They gave me an open box, a cardboard box was stained from the inside. To the questions of what it is, there was an answer: - We don't know, we're not involved. In general, I do not recommend it!!!
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May 6
I want to express my gratitude to the sellers, the guys know their business and will always help with the choice, I bought a vacuum cleaner and was satisfied!
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January 26
An excellent electrical equipment store with good PREFERENCES! Discounts, promotions, delivery, convenient website, parking.
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May 20
We bought a vacuum cleaner with an extended warranty!!!As for the extended warranty treatment, it turns out that you need to take it to the store yourself!!!There is no such opportunity to take it!!!As a result, the loss of money for colorful stories about the guarantee!
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April 27, 2024
A good store! A large assortment, attentive, competent staff. Special thanks to the seller Dmitry Ryazanov for his help in choosing a laptop, he told and showed everything in an accessible way. A competent and competent specialist!
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September 22, 2024
Thank you very much to the consultant, Oleg Tyushkevich, we bought a phone, explained everything in an accessible way and helped set it up, it's nice to come to a store where there are such responsive people, I'll come shopping again
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March 29
Poor attitude,there are obvious problems with the product, with prolonged use, and the service center does not see them, even with several requests, there are better stores with a good attitude towards customers.
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March 3
I bought a vacuum cleaner, and after 4 months the cord stopped working. I gave it under warranty, the warranty was denied due to the dust inside. If you are buying, keep in mind that the guarantee is the same as when buying with your own hands in an underpass
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August 5, 2024
A great store for choosing equipment. The consultation is on top. As clear as possible. Friendly and helpful guys. I bought a great laptop and setup. Thanks!
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January 26
large store, good staff,wide range of goods and services,conveniently located
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June 30, 2024
I've been looking for a laptop of a certain model for a long time. I found exactly the one I was looking for on the site. The specs were good, and the back cover in the photo was exactly what I wanted. I placed an order and when I arrived to pick up at the store, I was shown another laptop, not the same as in the photo. The serial number and the rest matched. But there was a completely different cover and one port was missing, which was in the description. The consultants said that the photo is just different, but the laptop is the same.
I would like the photos on the site to coincide with reality, so that there would be no such situations, because in the end I did not get exactly the laptop I wanted
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April 7
A good store, with a good selection. I am grateful to the consultants for their courteous service.
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December 13, 2024
An excellent store with a wide range of products. The guys are masters of their craft. I advise everyone
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February 2
Thank you so much for the quality service and attention to customers!We will recommend you to our friends and family.
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August 5, 2024
Very qualified staff. Special thanks to the real specialist of the service department Anastasia Dmitrievna. I came under warranty and immediately accepted the product, they gave me a substitute) everything was set up. And in the end they changed it to a new one. I ask you to award this employee.
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December 9, 2024
The consultant by the name of Woodpecker is super! I want to buy another hair dryer and a steamer. I will come back to you just because of him. We doubted the choice of a coffee machine. Very gently directed us to the perfect choice for us. Thank you very much! The rest of the staff were also friendly, which was very nice. 10 stars out of 5 for the guys!
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September 24, 2024
I do not understand why 5 stars, but no matter what the choice of product is, they do not just discourage the desire to enter, but SCARE away consultants. Do you think this is an indicator of the quality of service? It's only out of politeness and understanding of the situation that you hold back so as not to be rude. They fly in for one purpose - to convince you to buy, because there is only one unit of goods left and it is more expensive for competitors. You realize the absurdity of the situation and leave the store.
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January 23, 2024
Hello, on 01/23/2024 we visited the Electrosila store. We were satisfied, I would like to express my gratitude to the employee Bogdan Vyacheslav for the competent advice. We chose a vacuum cleaner, told everything and even showed the work. He presented information in an interesting way. It is very pleasant to return to the store to such competent employees. Thanks !
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December 25, 2023
I want to express my great gratitude to the wonderful employee Sergey Duvanov!!!
If everyone is devoted to their work with such dedication, then the world will turn upside down, in a good sense of the word!!! The organization should be proud of such employees🥰
Purchase:coffee machine!!!
Feedback from the bottom of my heart))
Recommendation for future buyers:If you want a competent consultation, look for Sergey😅😁
Merry Christmas 🎄🎉
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November 1, 2024
A large store. Friendly and pleasant managers, well, I came across a very nice young man, told me everything, despite the fact that the product was only a windmill, I looked at which other store there is. I liked the visit.
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January 19
Qualified staff, quick service, convenient location!
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October 30, 2024
Wonderful service at the Prostor shopping center, Dmitry, a sales consultant who knows his product, was very pleasantly surprised, thank you!!!!!
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March 26, 2024
We have repeatedly made purchases in this store. Convenient location. Good service. Competent explanations on the product, recommendations that facilitate the choice. We are happy with our purchases.
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May 20
It's a great store. Polite and qualified staff. Keep it up !!!
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October 21, 2024
A great store, the staff are polite and explain everything clearly, the quality of the goods is pleasing and the atmosphere is pleasant!
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January 22
I bought a great store in the open, I took an excellent vacuum cleaner there, it has been working without interruptions for two years
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October 5, 2022
02.10.2022 visited this store in order to purchase a coffee machine. I was lucky enough to talk with Sergey, the store's consultant. A professional in his field. Very accessible, professionally and qualitatively explained, showed, told about coffee machines and helped in the right choice. I express my gratitude to Sergey for the high-quality provision of services. And I also stopped by the store on 05.10.2022 for a little consultation and Sergey was just working. Having received competent advice, I happily went home to make coffee))).
I wish there were more such specialists. Thanks!
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October 20, 2024
A large selection, always everything you need is available. There is delivery, many different discounts and promotions. An item for any wallet.
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October 23, 2023
Great! We bought a vacuum cleaner in an electric car. Special thanks to the consultants Sergey and Dmitry! These are real professionals! Competent consultation in a language accessible to the buyer. The guys know their stuff. I boldly recommend this store!
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January 16
Great store, great selection, very friendly staff)
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June 15, 2024
I would like to express my gratitude to the employees of Electrosila on the ave.Dzerzhinsky, 126, for help and detailed advice. Amazing, helpful, courteous staff. 100 out of 10)
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