When buying a washing machine, the employee persuaded me to issue an extended warranty. The condition that I finally agreed to was a REFUND in case of non-use of the warranty. In fact, it turned out that it was a HOAX and it was possible to return the money spent only with bonuses and then in a limited time.
After writing the complaint, I received a response with a link to the agreement, which was signed on both sides. And in case of disagreement, they offered to go to court.
And not a single word of apology for such DECEPTION!!!
I was satisfied, the staff was polite, I bought a laptop, they prompted me, advised me which one is better to buy, the first time I bought equipment in this store, and I think it won't be the last!
I've been planning to buy a Victoria frying pan from a domestic manufacturer for a long time. We came on Saturday morning and oh joy! No customers, all consultants are available. The purchase was completed within 5 minutes.
Disgusting consultations. They came to buy a specific TV model that they had in stock. We were dissuaded and given such a TV, which we suffer from every day and every day we remember this store and that consultant with bad words. Don't put your foot in there!
A large store in the very center. We bought everything we needed. Unobtrusive but competent staff. Delivery, installation, everything as agreed.
Special thanks to the guy who connected the washing machine. I had all the necessary spare parts with me, I had provided for all the nuances.
I bought myself an LG washing machine. Valery told everything very well and was prompted by the consultant, it is immediately clear that the person in his place has 10 points out of 10. Does not impose, does not push. Take it if you want, or not. I really liked the service
Polite and correct staff. It's nice to chat. They will tell you, explain, there is no pressure, Discounts and installments are good for a lot of goods. I recommend it and look for Valery's consultant😁😁😁
Hello, I have many times and years of super no problem quite.I ordered this Electric saw for many years, somewhere 6-7 years old, super and quite a problem, no, all the goods are excellent and also the seller thanks
Electrosila is Russia's largest retailer of household appliances and electronics. One of the competitive advantages of the store is a large selection of products that meet the needs of various customers: from budget to premium categories. The company is also starting to develop in online trading.
Discounts in Electrosila are represented by a wide range of products with a reduced price. As a rule, discounts start from 5% and can reach up to 50%. In addition, Electrosily also offers bonus programs that allow you to receive increased cashback.The choice is yours.
I liked the consultant's competence: he told me in detail about the advantages and disadvantages of the chosen iron model. We quickly checked everything, and I left with the purchase satisfied😊
I bought Alice and was very pleased. The choice was difficult, but the competent advice of Leonid and Vasily helped me decide and I have never regretted it.
The work of the store is at the highest level, pleasant and polite staff, all requests and tasks are performed quickly and efficiently
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Евгений Ковальчук
Level 3 Local Expert
May 21
We bought an LG monitor in your store. The advice was excellent. We were satisfied with the consultation and the purchase. We always take the equipment only in your store.
The store, the staff are good. It is convenient to visit it if you are without a car. Some products, such as a refrigerator, are cheaper than the neighbors.
Inconvenience: the yard through which you need to drive in to pick up bulky equipment. If you drive up from the yard before you have checked the goods, then during the time until the goods are unpacked, you will inspect it, pack it back, your car will certainly interfere with someone. It is better to enter the yard after checking and completing the registration.
I am the owner of three items bought in this store. I went in again and decided to buy a DVR. Guys with badges are hanging out closer to the door. I came up, jokingly drew attention to myself, saying you miss me, show me where the DVRs are, they pointed out to me the direction where the showcase with this product is and that's it. Of course, I looked at the window...No one came up to me.
As a result, I bought it in the "5th Element". The guys there are more nimble.
Not a bad store. 30 percent of all home appliances are bought here. I always make a choice based on price and quality. Of the minuses, it is not always possible to find a free manager, but this is not critical, they do their job well.
We recently bought an LG washing machine, although we were driving for another model. The consultant told everything very well and suggested it, I really liked the service
In the store of this retail chain, I bought a hairdryer as a gift to my mother. According to the promotion, which was held in the store, when buying this product, a gift was supposed to be an electronic scale. As a result, I gave a hairdryer and scales to my mother... but the scales, as it turned out, did not work (I did not check the scales when buying, because it was a bonus, not the main gift). When I contacted the store and reported the problem, they told me that it was a gift (it doesn't work - it's your problem) and I need to give them for repair... So why hold such promotions and give non-working things??? Is this a normal attitude to customers??? It would be better not to be disgraced...
The service is decent. The consultants are sympathetic, but not intrusive. I ordered the goods in installments both online and offline. Everything went quickly and well. There are often promotions. Location in the city center. To drive up by car, you need to try)
Polite and correct staff. It's nice to chat. They will tell you, explain, there is no pressure, Discounts and installments are good for a lot of goods.
A great hardware store
Competent staff
Excellent discount system
The quality of the product is excellent
We ordered a refrigerator ... Are you satisfied with the purchase
Convenient location
The store has a very good wide selection of different equipment, the work of specialists is at a high level.In the future, I'm thinking of buying a large acoustic calyx here.
One of the few great shops in the heart of our beautiful little town. Thanks to the center for this. I bought a slow cooker for my mother here, I liked everything. The guys are working normally. And the slow cooker itself works to this day 😀
The store has a good location, there is a bus stop nearby. And that would be all right, but parking is very much lacking, it is very inconvenient to get close by car. Once I had to run in for small things, I had to leave my swallow at the end of the stop, but as it happens in such cases, according to the law of meanness, I could not get it on arrival. So, the guys from the store even helped push my car. Respect for this! But parking would be much more convenient. Make parking spaces for visitors and there will be 5 stars like in GTA! Thank you.
We came for a TV holder, the male CONSULTANT of the TV DEPARTMENT was busy, there were no people from the word at all, the rest of the staff stands and communicates with each other, we decided not to call anyone to consult, we were answered rudely that everyone is engaged in their own department, and the girl sent it in three letters, rudeness and not politeness of this store It 's off the charts .
Nice prices and installments. You can order the product through the online store to arrange an installment plan and just come pick it up, it is very convenient.
They gave me bonuses for my birthday.I came to the store and chose the product, it was written on the price tag that you can pay with bonuses.the seller said that there are bonuses on the card, but you can't pay with them, he doesn't know why.