It's a good store, with a fairly wide selection of products both on the site and on the website. The staff helped us quickly pick up a manual vertical vacuum cleaner, which we were very satisfied with!
We bought a smart watch for a child, it lasted less than a year, did not charge, and handed it over to the store under warranty. After the examination, they said that the watch was in good working order, it was about the charger. But since this is a consumable, the store does not sell it and does not change it, buy it yourself. The consultant replied to us, buy on WB, I think this is not a solution to the problem, since I did not come after 5 years with this problem. They bought the same late-order device and at the first charge it melted on the watch. We contacted the store again and told them our problems . The question arises, after checking them, why did the watch melt? They give their guarantees that they will serve , so they turned and what is the result , buy for yourself , these are your problems . Please respond to this review. The desire to contact this store is already disappearing more and more every time.
I would like to express my gratitude to the employee of the Electric Force, Micha Daria. The specialist told us everything in detail about the necessary product and helped us choose the right vacuum cleaner. Thank you so much for such employees.
Today I bought a TV set for my 70-year-old father as a New Year's gift. At first, I was faced with ridicule in my address due to the fact that I took the cheapest and even, as I was told, the Belarusian Chinese assembly with ridicule. It takes a long time to write everything . But it was disgusting to look at these ridicule, I had the feeling that I was buying a used product at all. The consultant did not even understand that the TV was purchased for an elderly person to whom the most important thing is that the channels would go, and not all sorts of bells and whistles there. And my father doesn't care about the Belarusian-Chinese assembly there, or Poland or Egypt.
Good afternoon) I have been choosing a vertical vacuum cleaner for a long time, I chose the Polaris brand, which is very convenient for both floors and furniture. I was satisfied, now I have a housemate. It cleans perfectly, and the backlight on the brush is the best thing that can be :))
Disgusting consultants: they always stand in a "whole crowd". No attention is paid to visitors, if you approach them yourself, well, then fine... perhaps they will be distracted from the team.
But... incompetent, from the word "completely". I ask them about a specific product - Thomas needed a vacuum cleaner, and they impose Polaris on me.
And there were at least 5 such different cases. Each time I went out in a disgusting mood.
A very good store. I often go there. We bought a column with Alice. The consultant Evgeny helped a lot. He explained everything clearly and quickly arranged it.
I was looking for HW buds 5i headphones. Of the large store chains, I found only them. The consultant helped to make a final choice and made a discount of 13%
An unexpectedly good store. The service is excellent. Sellers work quickly, competently present all the information about the product. I often buy gifts for myself and for my family and friends. You can make a reservation for the product and come at any convenient time for you and redeem it. There are often discounts and I take advantage of this pleasure
I want to leave a review and thanks for the work, attentiveness and apperativeness to the girls from the Electrosila store in Baranovichi (Svetilovsky shopping center), namely the head, Ekaterina, Marina and Daria.
Thank you so much for helping to resolve the situation with the confused refrigerator components. I did not hope for a positive outcome, because I bought a refrigerator 4 months ago from an exhibition in another city, and now when installing it turned out that the components were mixed up (the built-in refrigerator and the fasteners to the facade arrived the wrong ones). The girls found the store in a day from which the refrigerator was delivered from the exposition and found the components that were mixed up. In a couple of days, they handed over all the details to the store and told me what could be picked up. Now the owner of a full-fledged built-in refrigerator, although at some point, I thought that I would have to buy this set of parts through a service center, and this is 200 rubles and from 75 days delivery.
Thank you again very much and if the management reads the reviews, then I ask you to mark your work with an award👍😉
The consultants are just disgusting. They discuss it terribly . If you don 't come up , they won 't offer their help . If they don't like the product you take, they blatantly ridicule you.
I came to get the TV. I doubted it for a very long time. Roman Chelechko, an employee of the store, came up to me and helped me decide on a model. Thanks to the electrosila store for professionalism and high-quality service
Recently purchased a robot vacuum cleaner! We were in thought, from the word at all, we did not know what to choose. Consultant Stanislav Malyshev told us everything in detail/He showed it to children in kindergarten. We liked the service, we will definitely come back! They left the store, in a great mood, and with another purchase in the house.
Dear customers, be careful when buying in installments in this store. 05.12.2023 I ordered a coffee machine through their website in installments, without a down payment and for 18 months. The order was accepted on the website of the Electrosila store and it was written that on 07.12.2023 my order would be in the store. On 07.12.2023, I received a message on my phone about the arrival of the product. On the same day, 07.12.2023, this coffee machine disappears from the store's website. Upon arrival at the store, they take out my ordered coffee machine, but the sales consultant tells me that he will not sell it to me, since there is no installment plan that I have chosen for this product. To the question of how not? The seller called the senior, who told me that today there is no such installment plan and it happens and that the bank is to blame.At the same time, the girl did not show any interest in me as a client, she was not too polite.After driving 70 km for a coffee machine, I got a lot of negative emotions and saw how this ELECTROSILA store values its reputation at the address: Baranovichi, Sovetsky Avenue 35.
A good store. A large selection of equipment. You can also apply for an installment plan or a loan there. Consultants can offer something else in addition to the product. We need to be more careful.
We were looking for equipment for a new apartment and went to this store. We were pleasantly surprised by the quality of the consultation. For the product we are interested in, we were told all the cons and pros. We will come next time, but this time for shopping.
I really want to thank the seller Evgeny Malusha for his service. His competent advice and tact were very pleasantly impressed (this is rare!!!). That's why we bought a TV here. I would like to wish this young man all the best.And the management should take care of such employees: with their help, the business will develop. And, of course, financially encourage.
I bought xiaomi redmi warp 3 10000 paver super 5, the consultant helped me a lot with the selection and design, I wish every store had such a consultant
Thank you very much to the store staff for their advice and help in choosing a coffee maker! Thank you very much, I was very pleased and grateful to you
A very good store. The responsive and friendly staff quickly helped to make a choice. They gave me tips on how to use it. The mood was lifted for the whole day!
Today (14.10) we purchased an oven and refrigerator in your store, we are very satisfied with the purchase, the service is at the highest level, special thanks to the consultant Vera) I explained everything clearly, thanks to such specialists I want to return to your store.
I bought a coffee machine in this store
I am very grateful to the staff for their help in choosing and decorating, everything was at the highest level. I especially want to mention the cashier Julia
The other day I made a purchase in a store, I would like to mention the competent, knowledgeable, attentive and charming seller (unfortunately, I don't remember the name), answered all questions, picked up the right product. The cashier is polite, friendly.
Thank you for the great service and a great helper in the kitchen!
I'll come again)
An excellent assortment, and the service is excellent, and there are no problems with the quality of the product, and in general, compared to the fifth element, it would be possible to put more than five stars.
Thanks to the store for the high-quality service and such specialists. I bought a phone with my mother in your store and were satisfied. Friendly staff, explained everything, showed everything, treated very professionally, very pleased with the purchase.
I also want to say a huge thank you to Julia's cashier for the excellent service and advice. A bonus for the work! ☺️
I think we will contact you again, it's nice to deal with real professionals.
There are no comments, the store is good, the staff is friendly, the consultants explain everything perfectly. I bought here lg 55 plasma, lg stralka, epson printer, lg 39 plasma for mom, comp. An armchair, now I choose a refrigerator. Everything works, delivery 👍
I thank the competent and polite consultants for their help in choosing a cool wireless acoustics!!!.. The sound quality is wow!!! And there is also a wireless microphone included!!!.. I'm thrilled!! I'll come again!!!!
Good afternoon. In the period from 08 to 13 June, I selected a TV for purchase, competent advice was provided by the staff and the needs of the consumer were identified.
I would like to express my gratitude to an employee named Pavel for a gracious and polite consultation, and I also ask the company to encourage this employee with additional bonuses or an additional bonus for good work.
After the expansion of the store, in my opinion, it became much better, at prices everything is about the same as in the "5 element", I rarely go there, usually I look at something through the website of this network, when shopping there everything is always fine, the staff knows their business
A good store, I liked everything, I will come again)
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Anonymous review
December 15, 2020
To say that Electrosila is a terrible store is to say nothing. Only boors who are not competent in their work work! We bought a gas hob, brought it home, it did not suit us, we wanted to make a refund - they refused, although they applied a day after purchase!!!! Although in the 21st century, before that they changed it without any problems!!!! The most lame hardware store in the city and all over Belarus!!!! If you take care of your nerves, do not buy anything from them, it is easier to take it in the 21st century, and then you can return it without problems if it does not fit!!!!! In a word, a lame store!!!!! You will have to contact the Consumer protection Society!!! It's better not to mess with this store!!!!