The food is simply amazing, the service is fast, the staff are very smiling and will always help with the choice, very clean, the waiting time is very short, fast as a flash, and the soups are simply bombastic!!!!!
Everything is delicious, a good concept of establishments. All these burgers, dryers, pizzerias have already been taken out, and in general cafes the emphasis is often on the main dishes, although sometimes you just want to add soup!
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евгения тян
Level 3 Local Expert
June 19, 2024
I go to this place every day during my lunch break. the staff are very polite, responsive, always help with the choice, smile warmly and advise on the composition. special thanks to Anastasia's administrator and all employees for high-quality and fast service.
I dined there several times, everything was always very tasty! And not to say that it is expensive🙌
I was especially surprised by the speed of service — literally two minutes and I already had my hot soup. Respect for this😉
Ordered delivery from here.
There is a 50-50 chance that they will arrive on time / bring everything that they ordered.
On the website, choosing a soup for yourself, it is not a fact that it will be available, they do not warn about it anywhere.
And if you go into the application, then soups that were not available on the site can be ordered very easily, but you can no longer order others that were available on the site)
Bonus points may not be applied, the order history is also not saved from the phone, and sometimes from the website.
In the application, not so long ago, free shipping was introduced from 1 million rubles))
The last time I ordered 4 soups - 2 cheaper and 2 more expensive, 4 cheap identical ones were brought
It is difficult to get through there, apparently, due to the fact that they are constantly messing up on different orders.
If there were developers and testers, there would be a good service, the soups are delicious.
It's a pity that ordering is always roulette.
I don't order any more and I don't advise you.
I ate with a friend here on the weekend, took 2 cheese soups, discussed at a height, very pleasant staff, fast, tasty, healthy - it's all about easy soup! I will definitely come back again!!!
I liked everything. There is a lot of choice, although the point of sale looks more like a counter than something gray with a kitchen. The prices are average (not cheap, but not space either). The service is fast.
Good day. We were in the shopping center with our family, we needed to feed the child (2.5 g.). Your institution was the only suitable place for this.
First. It was already clear from the face of the cashier girl. Yes, yes, it is the cashier! Maybe you should take a seller to make it more fun for you, who knows how to communicate with people and sell what you consider your product.
Second. I specifically told her several times that the soup is for a child, not a horse who is 18, but 2 and a half years old, so that without pepper, especially salt and other things. We settled on mashed soup, asparagus with something there, green in color.
And what do you think? Fortunately, my wife tried it, I also had the honor to taste it. I had a sick stomach from 2 spoons of this soup all day long!!! And does she recommend this to a small child???
There was a wild desire to pour this soup on the employee's head, regardless of the administrative consequences. She doesn't know what she's selling? At least write extended process maps for your employees, describing not only the ingredients, but also the spices. They should actually try it before they sell it.
I brought the dishes, the girl who served was sitting on the left at the counter, without a uniform and cooking soup, yours or homemade - I have no idea. This could be done at any point of the food court, it is always 80% free.
The result is that the service is mediocre, the staff are incompetent, I can't say anything for the quality of the products, maybe it's good, but of course I don't want to go to you anymore.
At lunch, I really wanted soup, the choice was quite obvious, and I went to easy soup for the test. A nice girl helped me with the choice quickly enough, but I still have questions about food, why borscht for 5 rubles is very watery, almost without meat, explain to me something I don't understand, well, at least sour cream was offered (appreciated). The second question is about the bun, it was offered for soup (garlic bun), but in fact you are given just a bun with a minimal hint of garlic in it and it costs 1.5 rubles (a waste of money, I highly recommend it). I hope it was an unsuccessful borscht because lunch is ruined. Only the girl's smile remained in memory for her and 2 points
Well, what can I say...
the place is not bad, the food in general is quite acceptable, especially for this price. Basically, the place takes out because of its staff. The guys are nice, if anything, you can laugh with them and talk about something. I hope that in the near future, this place will move for the better.
The food is cooked quickly and very tasty, the staff is very friendly and cool💕
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Show business's response
Юлия
Level 3 Local Expert
November 14, 2023
Very tasty and densely eaten in your institution! I recommend everyone to try the soup with champignons!
Special thanks for the advice of the girl at the checkout!
We approached in the evening 30 minutes before closing, the cashier girl put up a sign "10 minute break", after which we approached 10 minutes before it was closed, to which the girl said that she would not sell anymore because she needed to close the cashier, the service, of course, leaves much to be desired…
Delicious cuisine, a special favorite creamy with champignons and cheese! Always friendly staff and fresh food
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Show business's response
А
Александр А
Level 3 Local Expert
May 21, 2022
Specifically with the point in the Palazzo, the experience is consistently sad. For example, today on 05/21/2022 we decided to have lunch with soups, my wife and I chose a refrigerator, and my daughter chose cheese soup (this is her favorite in izisup), noticed that she did not eat, tried, and the soup has a taste of something rotten, returned, but we heard from the staff that we were wrong that they had such a thing They can't, well, they didn't want to listen to us.
The bosses of this chain should learn customer orientation from the leaders of fast food chains.
I'm giving you 5 points for the second time, because I'm specially coming to the Palazzo for these incredible burgers. They are all always very tasty! And not only burgers, everything is delicious, I just have a special love for them 😇
I wish you inspiration and prosperity!
Cheese soup.... I 'll say as a cook , the noodles are overcooked at 0 , it looks like a baby soup , it doesn 't even smell like cheese
, but potatoes are something , the photo is attached 😹
Cutlet by the way , nothing