Very polite staff called, clarified the opening hours and on what days they work. The price of the product I ordered was at the lower limit compared to other stores. Minus- you can't pay with a card, it's a minus star.
Good staff. I bought headphones, but after 3 months I found some problems, went and fixed everything for me.
Of the inconveniences, this location is purely for me.
As well as the service, staff and quality of the product are wonderful.
I have been a customer of this store many times, I want to say only one thing, just super, good quality products, polite managers, and always remember that they are a regular customer and do not forget to remind you about discounts. A decent online store!!!
I ordered a Xiaomi electric toothbrush from the store. The delivery was fast enough. The brush looks cool: pink body, rubberized coating on the back. It fits well in your hand. The brush is connected and configured via an app in your phone. In general, I recommend a very convenient brush that you can customize for yourself!!
The cost of goods is the lowest in the city (I bought a robot vacuum cleaner and a vertical wireless one). The product is in stock. Free shipping. The discount system.
The service is very considerate. We helped to bring the purchases to the car, because I picked them up from the pick-up point.
I recommend.
1. The most acceptable price tag.
2. Comprehensive consultation starting with the description of the product and ending with the description of the route to the pick-up point. There were simply no questions.
3. Obligation (delivery time, warranty)
I ordered a Xiaomi mouse from this store. I specified a black one in the order, but when I arrived at the pick-up point, it turned out that they had brought a white one. We sat for a very long time to find out whose mistake it was, listened to recordings of conversations, eventually admitted guilt and offered free courier delivery. They do not deliver beyond the MKAD, in the end they agreed that I would wait at the pick-up point for 30-40 minutes and they would give me a ride. I waited, they brought a black one. I paid for the order with a card, everything is OK. I found a marriage at home. A day later, I brought the mouse back to them, the guy at the checkout took it apart and tried to fix it, apparently. Unsuccessfully. After that, I issued a replacement for a new one. It all took quite a while again. Again, I come back a day later for a replacement. And what do you think? They brought the white one back!)))) There was already another guy sitting at the checkout, who saw me 1 time, of course. Again, I'm sitting, waiting for him to make sure from some videos that I really brought a replacement mouse and find out all the nuances with the store there. As a result, he offers me to pick up a new mouse of the desired color, but only after 6 o'clock. Naturally, I have no desire to sit and wait until 6, go home with nothing and come back too. I tell him that I do not intend to come here 4 times, arrange free delivery WITHIN the Moscow Ring Road, because your next joint. I'm waiting again. After consulting, he refuses to deliver to me. We stop at the refund. Next, a new performance begins. The guy at the checkout does not know how to make a refund, another person advises him on the phone. With grief in half, he issued a refund (the money still hasn't come, maybe it will come later), gave me a check and then hoba asks me to sign some papers for a refund, where you need to enter your passport details, full name, etc. Amazing))) I was extremely outraged and refused to specify my passport details, since any refund is carried out exclusively with checks. I have never been asked to provide my passport details anywhere before. It took a lot of time to fill out the paperwork and wait again. Bottom line: wasted time, nerves and money on trips to this store. Do you want to tickle your nerves? Then that's exactly where you need to go!)))))))))))
I ordered the Xiaomi inFace ultrasonic facial cleansing machine from the guys . To say that I am satisfied is simply not to say anything. The price turned out to be much lower than in other stores, so I decided to order on e-sale. It works perfectly, gently cleanses the pores of dirt, almost all rashes have disappeared, the skin is delicate and smooth. It was delivered 2 days before Grodno. I will continue to order only from you, thank you!
I bought Mi Band 5, unfortunately it turned out to be defective, after calling the store we agreed on a replacement, I went the same evening and picked up a new, working bracelet. A very polite guy at the pick-up point.
I recently purchased an electronic thermometer. Good price, and it works flawlessly. It turned out to be very convenient! Considering that I live with the kids, we have had cases more than once when thermometers with mercury were beating (Now we are not in danger. I can only rejoice and count on his long service)
A wonderful online store.
I ordered through the website, the manager immediately called back, clarified all the details and picked up the order in the evening.
I bought a Xiaomi Mi Weter Purifier 1A water purifier from them and did not regret it. We moved into a new apartment, the water was terrible, yellow, even after boiling, I thought all the time that it was not suitable for drinking and cooking. The cleaner completely solved the problem, the water is clear, chlorine-free, delicious. There is no plaque in the kettle anymore. The price is pleasant. The delivery is fast.
The service is great! Nice people. Everything was explained, shown, and told.
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Show business's response
Игорь Т.
Level 3 Local Expert
July 14, 2021
I bought a robot vacuum cleaner in installments. When the deadline came to pay in installments, it turned out that she was given for a shorter period than agreed upon when ordering. The vacuum cleaner is working, but the negative from the purchase remained.
I ordered a DVR yesterday, it was delivered today, very quickly and cheaper than in our city, taking into account delivery.Everything suits me, everything is as in the description of the product.