Good time of day. I want to thank the company's guys for their excellent work. I gave the phone to replace the glass. They are very polite and tactful guys from the moment of contacting to the moment of handing out the phone. I waited a little longer for repairs, but they explained to me for what reasons and I waited patiently, understanding that they were trying to do the best. And the result exceeded my expectations)!!!
Everything is in its place and working professionally! Keep it up !
I hope that the management will not forget to reward the guys with a good bonus!
Good luck to you!
I am happy with the repair, but there is a nuance.
When I arrived for the diagnosis, the master who conducted it said that everything was in poor condition and needed to replace the part for a normal amount of money and ordered a spare part for me. A few days later, I was received by a second master for the repair itself, who simply said that the phone needed to be cleaned for normal operation and they charged me 2 times less. It is worth doubting the competence, since when replacing a part, in addition to the fact that I could lose the original spare part, which would make the phone cheaper, I would also have given 2 times more money than I needed.
We contacted the problem that part of the screen was not working, we offered to do it quickly before the end of the day and put the original display on the iPhone 11 (a copy would have been the next day). They agreed to the original, and also offered to change the battery. They gave it back in the evening. The battery percentage remained the same (they said come back another day, we don't have a cycle reset device). As the day passed, spots appeared on the display, and the phone itself turned off. It's already been given away under warranty. And that's it, we haven't seen the phone for a month. They tried to return it every time, and each time with shoals. They also said that since this is a warranty, the phone is not the first to be repaired. The cool thing is that the breakdown appears the very next day for warranty. And if the master took the phone, then only he repairs it, and if the master is on sick leave or working at another point, then the phone is just lying there. At least that's how it was for me. Another master made a reservation a couple of times that my master Daniel was not there yet, and I should come and ask him specifically. Then, when Master Daniel realized that he couldn't fix it, the phone was sort of taken to their main office. They've already put it together somehow. After 10 months, we contacted another repair shop, they said that the display was worth a copy))) deception and pure water divorce. While I was standing in line with them to ask when they would give me my phone (because they promise to call, but they don't call and they rarely answer the phone themselves), every time there was a person unhappy with the repair who stood and shouted at them, and I went often.