I contacted this company to install video surveillance cameras in the house, and was very pleased with the result! The specialists did their job quickly and efficiently, and helped me choose the equipment that ideally suited my needs. The installation was quick, all systems are working smoothly, and the image quality is excellent. I would also like to mention the courtesy and professionalism of the staff – all questions were answered in detail and easily. The prices are quite adequate, and they are fully justified for this level of service. I recommend it to anyone who is looking for a reliable contractor to install video surveillance!
Thanks to the specialists for their high-quality work.
From the very beginning of our cooperation, I was pleasantly surprised by the level of service and attention to detail. The company's specialists listened carefully to all my wishes and ideas, which allowed them to create exactly the video I wanted. Their creative approach and professionalism made the shooting process exciting and comfortable.
The video quality exceeded all my expectations! The color rendering, editing, and sound are all top notch. I was amazed at how accurately the team was able to convey the atmosphere and emotions of our event. Each frame was thought out and executed with love.
In addition, it is worth noting the speed of order fulfillment. The video was ready on time, and I received it in a convenient format. This is very important, especially in our time, when every detail matters.
I confidently recommend DVS VIDEO LLC to anyone who is looking for a reliable partner in the field of video recording. You will not only get a great product, but also enjoy working with this wonderful team!
We have been using the smart intercom service for about 6 months, I really like this application, from anywhere in the world (city) You can take calls and view who called the intercom. I changed the phone and there was a malfunction during synchronization, specialist Pavel contacted me very quickly after my request and the problem was solved in a few minutes. The whole family is very happy with this application, it is very convenient to use it, and most importantly, everything is on your mobile phone and you do not need to run to the intercom, you can even open the door while lying on the couch)))) I recommend this company and the smart intercom to everyone!!! And thanks to Pavel separately for his promptness!
We are also waiting for cameras in our house very soon!
At the end of December, I contacted a video camera installation company in my house and was satisfied. Specialist Egor showed a high level of professionalism. He clearly explained which system would suit us, taking into account all the wishes. The installation was quick and efficient, everything was done carefully, and the specialist also gave instructions on how to use it. Now I feel calmer with video surveillance installed. I recommend this company 100 percent! Thank you very much.
We signed an agreement with ICE Video back in October 2020. You regularly have to contact the company for an archive of video from the cameras, as various situations arise, ranging from vandalism inside the entrance. so is the sudden appearance of other people's frightened animals (they are very sorry). It should be noted that recently the girls who accept the order have become much more friendly, politely and patiently advise on all issues of interest, explain everything clearly, try to calm the anxious client, give hope for a positive resolution of the arisen life situation. I would especially like to mention Olga. As people of advanced age, attention, empathy, and such a truly individual approach to the client are especially valuable to us, since we are technically poorly prepared. The recordings from the cameras are provided fairly quickly, thanks to the specialists of the technical department. We recommend ICE Videos. Thanks for the work! We also wish you to develop and improve, (but preferably without increasing the payment, so that the company's services are also available to pensioners)!
Good afternoon, I ordered security cameras for my site. I would like to mention the high quality of the company's service. The installation of the equipment was completed within the agreed time frame. The specialists not only installed the cameras, but also set them up, brought everything to the screen and configured the application. Special thanks to the installer Egor for his advice and patience.
I know exactly who can be recommended for such tasks. Thanks again!!!
The organization at the highest level provided the video within a couple of seconds, everything is super, well done, thank you very much that there are such responsible employees of the internal combustion engine VIDEO and specialist Tatiana generally helped a great smart girl, she explained very well so that the blind will see and the deaf will hear AGAIN THANK YOU VERY MUCH (Tatiana)
I have been a customer of ICE VIDEO for about a year now. But I only recently applied for a video archive. I had to prove that I hadn't hit my neighbor's car in the parking lot. I applied and left a request through the website. After 2 hours, I already had the recordings, and the image quality was very pleasing. Thanks a lot to the technical department specialists. Thanks to these recordings, I didn't get into the money.
I contacted the Internal Combustion Engine Video for advice on installing video surveillance cameras in our house. I am satisfied with the consultation. Everything is clear and to the point. Special thanks to specialist Olga! Good luck to your company:)
We installed a video surveillance system in our house a few months ago. Cameras with clear images both day and night. The viewing app is intuitive, and we can easily view recordings if necessary. The only thing we would like to improve is the speed of remote access to records, but overall we are very satisfied.
Hello everyone👋
The cameras of this organization are hanging on my house (Asanalieva 13k1)
I had to ask for help twice, once I left the package on the bench, other people took it (stole it),
but thanks to the prompt provision of video, I was able to quickly determine who took it and return my property!
Special thanks to Tatiana for this! Everything is very fast and efficient!
The second time carsharing tried to put up for money, they say I scratched the car when I parked!
I requested a video where it is clearly visible how the person before me, when parking, hooked the car)
In general, the company is good, it does everything promptly! Thanks!
Good evening! We installed cameras on the entrance very quickly, the video quality is super, the angle is right, there is always access both on the record and online. Thanks a lot to the installation engineer. 4 years without jambs.
I called, arranged for a consultation, came on time, discussed how and where, master Egor explained everything in detail, did everything clearly and efficiently, a little longer than planned, but overall everything was fine, so I have no questions)
10/10/10
I have repeatedly contacted the organization to get advice on video surveillance services.Specialist Tatiana, has repeatedly advised on all issues, is very politely able to find an approach to a client, a specialist in his place.I am glad to become a client of this organization.Thank you for the good service!🔥
I contacted this company for advice on installing video cameras in our house.
Competent and courteous advice to the client on all issues, my special thanks to the specialist of the call center Olga)
I am extremely dissatisfied with the quality of services provided by Plekhanov 121. Cameras do not work in our entrance and the neighboring one. No one is serving. It's not clear what I'm paying for. I hoped that they would repair it and everything would work. The quality of filming on several neighboring entrances also leaves much to be desired. I plan to refuse services, as do several of my neighbors.Reputation does not seem to be important for the management of the organization.
Many thanks to the company, high-quality provision of services and full consultation of the client on all issues, special thanks to Olga, a call center specialist, for helping the client in a stressful situation.
I want to express my gratitude to the company, we lost the car, on the same day we found who did it, thanks to the cameras we solved everything quickly, special thanks to the girl from the call center who treated the situation with great understanding and efficiency
I asked for help on 17.12.24.We needed a video surveillance recording from a neighboring house.Specialist Tatiana helped me a lot, transferred the information to the archive and within 30-40 minutes they dropped the record to me.Of course, we would like to improve the video quality. And the camera, the money thrown away.I can't see anything.
An unpleasant story happened, thanks to the employees of this company, everything was resolved as much as possible
The service is good, they asked to install the camera to avoid unpleasant situations
Special thanks to employee Egor
In April, an employee came and explained that they wanted to put a second camera at the elevator for free, that they were collecting signatures.
As a result, since April, I have a service fee in my wallet)))) I called and asked how so? And where is the promised access to the cameras?? And where is the camera itself?? They said they didn't get the right number of signatures...
I went online to see how the camera works... and it doesn't work.. since April.... black screen, there is also a black screen in the archive. I called, they said they would come to see what happened. A week later, she called again, asked when it would be fixed?? Call me in a week... And what am I paying money for? There is no service, the camera does not work at my entrance (and I don't need cameras at other people's entrances, as it were)....
They called again, said the specialist was leaving. Interestingly, there was a specialist, but there was a web on the camera and no one even touched it..
As a result, a month later, the camera was repaired and access was restored.
Very intrusive services! One of the residents of the apartment building began to promote this company with the installation of cameras. During the apartment-by-apartment inspection, they imposed their services even after the refusal, all the nuances of the work of this company were naturally kept silent.
Now there are also intrusive advertisements in TT...
The cooperation of our entrance with this "organization" began several years ago. Almost at the eleventh hour of the evening, young people began to walk around the apartments and introduce themselves to the management organization. There was no clear response to my request to clarify what kind of organization this is (we do not have the concept of a "management organization" in the legislation at all). After the third visit, when I heard the ultimatum "Open the door!", I dialed 102. The visits stopped. Later I found out that the "management organization" is just a video camera installation company.
About once a year after that, young people came to the entrance again, but they behaved with restraint and left after the first refusal.
But today, at seven o'clock in the evening, a certain young man walked through the apartments again, who, like many, only clarified (under a signature and indicating his full name) that the noise would not interfere, but did not clearly answer my question whether I would pay something. The answer was: "Not at first" - "And then?" - and then silence. I still did not understand the purpose of his visit. On weekdays, repairs can be carried out by law without asking the tenants, but at a certain time. And here, for some reason, I need to sign on some crumpled piece of paper, where I could only make out the words "maintenance" and "consent to verification of personal data."
It was unpleasant to communicate with him, the tenant's refusal to sign was unknown, which the person considers "disrespectful". When I asked how respectful it was to start cooperation with deception (to come in the dark and introduce yourself as some kind of management organization), there were insults and indignation.
I was not too lazy to find out who is visiting our house for the first time. I will keep the situation under control, and if "only 4 rubles are included in my salary, even pensioners pay, it needs to be done!", I go to the RCC, cancel the contract concluded without my participation, and write a claim demanding the refund of the amount withheld.
Representatives of the company will diligently persuade you to connect the service, include payment in the rent and disappear. I call the office myself, they promise to connect the service anyway (for which I have been paying for a month), but who is still there. Terrible service and complete irresponsibility!!!!
An unpleasant situation happened, fortunately it was resolved promptly!
I would like to express my gratitude to the employee Egor for his help and professionalism in this field of services!
Terminated the contract. It's unclear what she was paying for. I had to personally go to the office for the termination. Now they allegedly came again: "Would the noise on the ground floor interfere? They will install a camera at the elevator. "God forbid, again without my knowledge and without signing an agreement on this, I will have something in Zhirovka.
I do not regret that I decided to trust this company. The quality of service is top-notch. If difficult life situations arise, and I have had such, camera recordings are provided without problems! I recommend it!
The office is full.... So to speak, horror in the courtyard of the house there was an accident, they asked to provide video recordings from cameras, they turned out to be not working ..... After 2 weeks they came and asked to conclude a contract.... Horror.
The installer Egor fulfilled our order as soon as possible. I solved all the difficulties related to the installation on my own. We will also contact you and cooperate at our facilities.
We signed a contract, explained everything in an accessible way, the cost is inexpensive and the service almost immediately justified itself. When leaving for the country, they forgot an instrument on the bench, almost new. When we returned, of course, there was nothing. Well, the cameras found the misappropriator of property (criminal liability if anyone does not know). I definitely recommend the company!
Incorrectly provide information (the employee does not clearly respond, apparently so that it would be hard to hear on the record and nothing could be proved), does not talk about all the conditions + psychologically hurries. According to which article does not the owner have the right to sign the contract?
The consultant also informs incorrectly, and does not answer questions clearly. She asked several times if there was a camera in the parking lot on the back of the house, to which an indistinct answer was received "yes", only once on the third added that records could be requested from other houses if necessary. Attention here - today our house was specially bypassed, the camera hanging on the arch is good if it covers at least a third of the parking lot + the camera on the next house (one entrance) will not capture another part of the parking lot, and there are no cameras on the house across the street at all.
Now the question is - why the deception? So that you can then get a fine from the customer for terminating the contract? But what about the performance of services on your part?
It's just a pure water divorce. The cameras have been out of service for about a month. I called the operator and they said they would fix everything. It's been a month now, and the servers are still not responding, but it's "not their fault," as they say. But the payment is stable for the use, which in fact does not exist.
And one more big THING - read the contract carefully when signing it. If you want to terminate the contract for FREE, you have to wait a year from the moment of signing, otherwise you pay a certain basic amount specified in the contract (about which no one says a word at the conclusion of the contract).
The cameras in the house on Azgura Street 1B were installed more than 2 years ago and only now the moment has come when we would like to see the archive from the cameras. Since at the beginning of February, we were hit by a car and left. We started contacting the company, it turns out that for technical reasons we cannot view the archive online either, but we were assured that everything will be fixed soon and you will be able to watch everything. A specialist in Viber writes that there is no archive for that period, since those problems and cameras are not being written, and that tomorrow (28.02) they will fix it, also contacting another specialist by phone, they assure me that the cameras were fixed yesterday (26.02), but the application does not work and view the cameras We can't. Based on everything, the cameras have not been working for more than a month for sure, but have they been working at all all this time? And who will be responsible for everything? I do not advise you to contact this company, DECEPTION is everywhere!!!
The cameras are not serviced, they update the application and do not report it, then they change the provider and do not report it. It's been months since I've been able to get an answer to my questions
They parked the car in the parking lot near the 33rd house on the street.Korzhenevsky. The car was identified from the video, but the license plate could not be seen. It was dark.
They have no advantages!!!
They do not sign contracts with the owner of the apartment with anyone who opens the apartment door!! They do not give you the contract to read, in order to terminate the contract you need to pay a fine in the amount of 12 monthly payments, which they do not warn you about!!! What kind of organization does not give an answer !!!!
Scammers!!!
Scammers in their purest form have insured themselves very well by drawing up a very thoughtful contract.The guys go around the apartments and offer to pay a one-time amount in the region of 5 rubles for the possibility of recording access on a video surveillance camera, which the residents put up for their money.Finally:a fat comes in, which indicates a monthly payment for a year, and in order to terminate the contract, you need to pay 130 rubles, Therefore, in order not to fall for such scammers, it is better to drive away all these comrades who walk around the entrances with offers
A specialist came with a request to sign a permit for the installation of video systems, the permission is that the residents agree with the installation work and agree that the work will not interfere. No sales or service offers were announced . As soon as he received the signature, he began to talk about how we can use their video systems, that the contract will be concluded after installing their system on the entrance. Deception and fraud , it turns out that the paper on which signatures are taken is a preliminary consent for installation and use . People are tricked into signing a contract and paying for a service they don 't need . At the same time , they are not confused by the fact that the signature is put by a child living in a cartier .
They don't do maintenance from the word at all. Constant problems that take weeks to fix. There is no access to the system for several months a year, but money is taken from residents regularly and stably! Nowadays it is more profitable to install your own cameras than to pay for installation and then every month for maintenance, which is not there!
They conclude a contract not quite honestly. After a while, you realize that the speech of a specialist is thought out from beginning to end. At first they say that you sign a consent to carry out noisy work and you will not pay for the work, while pointing to the clause of the contract.
Then, after carefully reading the contract, you realize that you have agreed to maintenance. It says here you signed what you will do. But in October, a new amount of 18 rubles is put up, it turns out that under the contract they have the opportunity to carry out more modernization of cameras. That's all right. You come to terminate the contract - and the termination of the contract with a fine !
Another unpleasant moment is that it turns out that their specialist comes to you with a dictaphone. They keep all the records. The recordings of the specialist's voice are very hard to hear because of the noise and crackling, and your answers are clearly and clearly full name, address especially. It is clear that in court records obtained in a hidden way are not considered evidence. But you can see the calculation that there are not such huge sums to sue them.