Dveri.by
115 reviews
May 12
Having decided to install doors in the apartment, we turned to the dveri store.by and were very satisfied with the experience. From the very beginning, we were greeted by a friendly and competent salesperson, Kristina. She listened attentively to our wishes and told us in detail about the range presented. What I particularly liked was that she didn't just list the characteristics, but showed samples, explained the difference in materials and fittings.
The seller showed real patience when we were choosing the right models. She suggested several configuration options, calculated the cost of each of them, which allowed us to make an informed decision based on budget and preferences.
The order was quite large, but everything went smoothly and smoothly. Throughout the entire process, we were kept informed: we were promptly informed of the order status, notified in advance of the delivery date, and provided with the driver's contact number.
Separately, I would like to note the work of the installer. We were warned that the installation would take two days, but the master did it in one, which was a pleasant surprise. We were satisfied with the result.
Overall, the experience of working with dveri.by left the most positive impressions. Professionalism, attentive attitude to clients and a clear organization of work – that's what distinguishes this company. I recommend it!
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April 26
We are very glad that we applied here. We arrived at the office, we chose the doors with a very nice girl, she calculated everything beforehand. We ordered 7 doors. Within a couple of days, the measurer, Vladimir, arrived, it is clear that he is an experienced and knowledgeable man. We made the delivery within a week and installed it in less than a week! Can you imagine? In just one day! Seven doors! We're shocked at how well the guys did! We also asked you to put laminate flooring at the joints somewhere - no problem, Guys, well done, respect to the whole team! Many thanks to the director, manager, measurer and installers!
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March 4
Good afternoon. We contacted the Dveri company.by for ordering interior doors. The doors were ordered with MDF in white enamel in the amount of 4 pcs. The quality of the doors and the coating itself is excellent! When ordering, the consultant girl took into account all our wishes. We are also very satisfied with the quality of service provided by this company. The production and delivery deadlines were met on their part. The doors were installed by experienced craftsmen. In general, we are satisfied with the quality of work and services!
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May 11
We contacted the salon and received professional advice on the optimal selection of doors. I would like to note the quality of the doors, the style and flexible approach with prices, sizes, and the promptness of manufacture.
Thank you, we are very satisfied and we will come back again.
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February 19
I liked the doors very much, even better than expected, the price and the doors themselves were monitored a lot, they are definitely cheaper here and the quality is excellent, my son said that we have the most beautiful door on the floor. We installed everything exactly on time. We definitely recommend it!
See original · Русский
May 11
Excellent store, everything is in place, good advice, pleasant and courteous staff, special thanks to consultant Julia. Everything will be picked up quickly, everything suits the price and quality. Thanks
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May 9
I will never order doors from this company again, and I will not recommend it to anyone.:
1) the services of the intermediary itself: the doors are delivered in the manufacturer's packaging, i.e. the store staff does not inspect the goods in advance, but simply brings them from the manufacturer to the customer.
The next point is, respectively, on inspection: according to the terms of the contract, it must be done independently with video recording, after which, if there is a defect, it is necessary to pack everything back with high quality. Why is the inspection not performed by an intermediary, or at least at the time of delivery? The doors were in the warehouse for at least a week before delivery and no one even thought to inspect them.
If there are no questions left after the inspection, then consider yourself lucky, because if there is a marriage, a new quest begins. The number specified in the contract for calling AFTER the conclusion of the contract is the number of the store, which is still not so easy to reach. After you get through, they will tell you the number of the complaint department, which I have not been able to reach. Therefore, there is a tip - leave a marriage application on the website, then they will contact you and things will go faster.
Well, it should be noted that the replacement of a defective complaint is not a quick moment and your doors will simply stand at your house without the possibility of installation.
2) When concluding the contract, pay attention to the additional payment for the UPI (the service of selecting a contractor (door installer)), when measuring, the employee focuses on the fact that there is no need to worry and the total cost of installation will be less by this amount.
The total cost of installation will, at best, be the same as it was originally indicated as an indicative in the contract (this was the case in my case), and at worst, installation may even cost more, since the installation cost is indicative and may change during additional work (pruning, etc.).
3) Deadlines. Replacement of components + waiting for installation in my case = 2 months (month replacement + month waiting for the installer)
It should also be borne in mind that the doors can only be installed on weekdays. In my case, there were no questions directly to the installer (except for the waiting time), because he installed everything carefully and explained several points in detail.
See original · Русский
1
May 23
We bought excellent and high-quality doors. The manager explained everything in detail and helped me make a choice. We received our order on time! Both relatives and friends liked the doors very much. I recommend this company.
See original · Русский
December 20, 2024
We ordered the doors from the company dveri.by We quickly left for the measurement, and the delivery and installation turned out to be fast.
They recommended good doors and also helped with the choice of fittings. We were satisfied. Thank you.
See original · Русский
December 14, 2024
I ordered 3 interior doors. The order was ready a month before the deadline. The doors are of high quality. Attentive, polite manager. Fast delivery. High-quality, professional and accurate fitting of fittings and installation of doors. I am very happy with everything! thank you.
See original · Русский
December 3, 2024
I thank the whole team of the Door.buy from the sellers, to the management, I especially want to cancel Elena's store on Prytytsky 158, for a quick, high-quality selection of doors.Measuring staff, logisticians, and especially installers, 2 hours and I with new Metalux doors.Thank you all for the quick solution of my question, it took exactly a week from the order to the installation.!
See original · Русский
June 5, 2024
Julia, a consultant, worked with us. We received advice and selected the best door option for us according to the price / quality criterion. We stopped at the manufacturer Istok (MDF doors in light gray enamel), and they also helped us pick up all the necessary accessories on the spot: hinges, handles, locks, wrappers, which is very convenient - we didn't have to run and look. We bought 4 doors, all with a coplanar trim and 2 of them are reversible (open inward). Considering that these products are quite difficult to manufacture and install, I give an overall high rating for the products themselves and installation. Separately, I want to mention the installer Valery, who clearly installed all the doors and coped with the task (washed down the monoblock with a 90" trim) perfectly. Although we had to expect the manufacture of doors and installation a little more than we expected, due to the heavy workload of production and installers, we were very satisfied with the final result.
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2
March 10
The door measurement and consulting manager is misleading in order to sell. The delivery of the goods is delayed for several months and you need to specify yourself when to expect the arrival. The installation wizard makes basic mistakes, although he positions himself as a professional. The responses to complaints and complaints are formal, and no one is interested in solving the problems. If you signed all the documents hoping for professionalism and decency, forget about any complaints about the company, they don't care. Please be VERY careful before signing the documents.
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2
March 17
We did everything promptly. The installation was fast! Yura's consultant took me around the store when buying, showed me the options) I liked everything! The installers did everything carefully!
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February 25
The doors are of good quality, and the color is what I wanted, the door fits in great and doesn't get in the way in a narrow hallway. We have chosen the ideal option for a small dressing room. Thank you very much!
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April 8
I ordered doors from the company dveri.by . The order was completed within the time stipulated in the contract. The installer did his job at a high level, I haven't seen this for a long time. They made the platbands cut at 45 degrees. It's rare for anyone to undertake such a request now. There were questions about the factory quality of the installed platbands. but the company promptly resolved these issues, for which we thank them very much.
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March 6
Very bad. A door with a factory defect was installed. They promised to resolve the issue for 3 months, but in the end they said they would not change anything. The installers damaged the wallpaper and plaster during the installation. I had to remove the wallpaper and re-plaster and putty the wall and buy more wallpaper. The declamation department doesn't work at all, delays time with all its might, they don't pick up the phone, they don't call back when they promised, their computer doesn't work, there is no Internet.
Buy doors anywhere else
See original · Русский
May 13
I ordered the street doors to the Metallux house. They were delivered on time according to the contract and immediately installed. The quality of the doors and the installation is excellent. Thanks to the company for the high-quality doors and professional installation.
See original · Русский
April 13
I do not recommend contacting this company. We ordered interior doors, as the manager said, which were available. As a result, they were not in the warehouse, so we had to wait. Next, the manager called and said that there were no accessories that were ordered. I also went, picked it up separately. After installing the doors, the hinges started to creak within a week. The solution to the issue is long. I do not recommend this company.
See original · Русский
March 4
We bought white doors from this company, the canvases and platbands came painted over (yellow). They don't want to change them, because they say they were exposed to direct sunlight. At the same time, the canvases were stored in their original packaging in a heated room and were opened by the installer of this company. I do not advise anyone to buy doors from dveri.by .I also want to mention the boorish attitude of the complaints department.
See original · Русский
October 29, 2024
I would like to thank the dveri company.thank you for the quality work done. We ordered interior doors from the manufacturer "Istok", we were very satisfied with the order. The doors are all of very good quality. I would like to note the professional work of the staff who worked with us: manager Julia, Vladimir came to us for measurement, and, unfortunately, I do not know the names of the door installers. Very clear and well-coordinated work. Thank you, dveri.by !
See original · Русский
February 9
Our office. The doors are neat. They cut it to size. Installed without complaints. I was pleasantly surprised that the doors were delivered before the end of the contract period - for ind.without any windows/ furniture/doors, it's just unexpected.
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March 17
I don't recommend it. Not interested in selling. They impose their own measurement and installation. They charge what they deem necessary, without taking into account the wishes of the client. It was clearly stated what and in what size and color to calculate. I rarely write reviews, but here the manager's work was very disappointing.
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1
February 3
Thank you very much Dveri.Thank you for your work. We ordered the entrance and interior doors, and they worked very quickly and efficiently from ordering to installing the doors.
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October 16, 2024
I ordered three doors in the salon Dveri.by Alexandrov Passage shopping center, Minsk., I would like to note a large selection of different options.
I would also like to thank manager Oksana for her competence and professionalism, for her assistance in choosing door models and accessories.
I would like to mention on the positive side the measurer Pavel and the door installer Victor.
Everything is coordinated, clear, and competent!
I advise you to contact us!
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1
September 18, 2024
We asked for the selection of an exit door. At the consultation stage, the manager showed the options that were presented in the hall. After that, we identified the criteria that needed to be taken into account when choosing. One of them was the presence of a door in the warehouse so as not to delay the installation. The manager showed one option from the site, sent it to the messenger to keep in touch, and promised to pick up other suitable ones the next day and send them to us. As a result, we did not receive any information for 3 days, they replied to my message that the manager was on the weekend and would respond tomorrow, but again nothing.
Having somehow brightened up the situation, the measurer / installer Alexey arrived when we were not at home, so as not to delay the measurement, measured, confirmed the presence of the door in the warehouse, and then performed the installation quite quickly. There are only positive impressions of communication and the result. Only 4 stars for it, as the rest of the service leaves much to be desired.
It is also not entirely clear why the company does not offer such add-ons. services like installing portals to hide the slopes after removing the construction door. This is the first time I have installed doors, and I did not assume that this would be required. Although now, having studied it, I see that other companies offer such a service.
See original · Русский
March 14
Ready to walk the path in NINE MONTHS!!! from making an advance payment to installing the doors, here you go. There is no desire to relive describing all this endless horror. never! NOBODY! I do not recommend dealing with this office. Please save your nerves.
See original · Русский
1
December 12, 2024
Thanks to dveri.Thank you for your professionalism and friendly approach. I will definitely recommend it to my friends and acquaintances.
See original · Русский
August 7, 2024
Good afternoon, I would like to share my impressions about buying doors in the salon Dveri.by Alexandrov Passage shopping center, Minsk. We ordered the doors here 2 times. Everything was fine the first time, the questions are only about the installation dates. This is done by a third-party organization. If you order 1 or 2 doors, only 2 people are engaged in such work, according to the manager of the service department. It can take a very long time. The master installed the door as well as possible in our conditions. The second door was brought, but when it was time to install, the master opened the box and found a chip. Next, the essence of the review in general and why I decided to write it. The box refused to be damaged, the styrofoam too. Therefore, always check these items upon delivery! Yes, it is wildly inconvenient, the door is white, there is always little space. Let the master check it better before installing the door, we thought, and we were like that)) What can happen?) The door is protected, why touch it once again))) No one considers mechanical damage, you will be 100% to blame. It is very difficult to get through to the service and complaints, they just do not take the tubes (296538430 and 293471526)
Bottom line: require a full inspection before signing the act. Do not rely on the fact that you did not open the box and everything will be OK, otherwise you will lose time and mood.
See original · Русский
1
October 25, 2024
I needed interior doors, on the way home I went to the salon on Prytytsky, the manager Elena advised me and I liked the doors in white enamel. However, the production time turned out to be long, to be honest, I never thought that the doors needed to wait three months (I began to call other stores and be interested in doors of the same series, it turned out to be the same everywhere. I ordered from Elena, waited, then a week later the installer Peter arrived, he was alone, but put 3 doors in a day, cleaned up the garbage after himself. In general, I am happy with the doors) I would like not to wait so long, but you do not need to give all the money at once, so let it be 5 stars. Recommend
See original · Русский
March 27, 2024
We have been looking for a long time for a company where we could purchase and install 8 interior doors in the house. The main criteria were high-quality durable materials, stylish design and, most importantly, the availability of the model we liked in stock, so we were not satisfied with waiting for production for about 2 months. We contacted the Dveri company.by and were very satisfied with the timing and the result. Thanks to the qualified consultation of the manager in the salon at 117a Nezavisimosti Ave., we settled on the Alaska model, because this model is very concise, stylish, has an aluminum edge around the perimeter, which is visually very beautiful, adds strength and sound insulation, and most importantly this position was a warehouse. The measurement was carried out as soon as possible, and the delivery and installation of the doors took only 1 day. The doors fit perfectly into the interior of our house, look stylish, very comfortable and easy to clean, black fittings add style to the rooms. We are glad that we have contacted this company, and we will recommend it to our friends.
See original · Русский
May 20
I ordered doors from the company Dveri.by everything was completed on time, the manager did a great job helping to choose the right doors, everything is great!!
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April 10
We contacted the campaign again dveri.by and again, everything is at a high level, thanks to the whole team from the manager to the installer Dmitry!
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April 1
I liked the door and the way it is installed and the way it works. I really liked the combination electronic lock. Great company and staff.
See original · Русский
September 3, 2024
It's a terrible office, don't mess with it in any case. We ordered 2 interior doors, as a result, we waited 3 months until they were delivered to us. And now we continue to wait until they are installed for us, the installer says that only by the end of September they will be able to put the doors, because at the moment he has a lot of orders. In total, it turns out that it takes at least 4 months to wait for new doors to be manufactured and installed. This is taking into account the fact that we constantly called them and were interested in when our order would be completed. We also ordered 3 doors from this company for my grandfather. The order was placed on May 20, the prepayment was made at the same time, at the time of writing the comment, namely on September 3, the doors are still not made, as well as there is no answer regarding the production time. In short, if you want to save your nerves and time, you'd better find another company. And where so many positive reviews come from is also a mystery to me, of course.
See original · Русский
2
November 10, 2024
I ordered 5 doors from this company in the salon on A.Passage. As a result, problems arose during installation. They evade responsibility as much as they can. The system is built pretty well. You choose the doors in the salon, then the measurer arrives, with whom you conclude an agreement (you can forget everything that you discussed with the manager in the salon right away). Then teams of collectors are sent to you (I had 3 in turn), who want to collect, want not your doors. None of them wants to accept claims, everyone shifts the jambs on top of each other. There is no customer orientation. I strongly advise against contacting here if you want to do everything without problems.
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4
April 30
Very good service. It was done quickly and efficiently. We will definitely order more!
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August 23, 2024
We needed interior doors, 5 pieces, turned to Dveri.by and you didn't regret anything!) Oksana, the manager, helped us decide on our choice, told us everything, and we placed an order!)The doors were delivered two days later, the installation had to wait!)I would like to say thank you for installing the doors to Dmitry, a master of his craft!) And so, after a while, these beautiful doors delight our eyes, we were very lucky with our order, thank you dveri.by !)
See original · Русский
September 23, 2024
It's better not to get involved! There are no problems buying 2 doors (entrance and flush-mounted). But then the most interesting thing begins: to catch the installer (hidden) a whole quest. In 3 weeks, record for installation. Installers are not caught even when it has already been agreed. They constantly reschedule that day, that time. We agreed on 11. We called them ourselves, they did not have time, they postponed it to 13.00. At 13.40 there was no one, no one called. In general, if nerves are expensive, it is better to contact another company.
See original · Русский
November 10, 2024
We ordered 7 interior doors in the Alexandrov Passage shopping center from the Doors By company and were satisfied with the quality of Urban doors and Italian fittings. The doors were delivered two weeks earlier than the stated deadline. The installation did not have to wait long: a week later they were already admiring the doors. We installed it in 7 hours and have no questions about the quality of the installation. We are satisfied, we recommend it)
See original · Русский
June 6, 2024
A very large selection of stylish and high-quality doors.
We found exactly what we wanted: an entrance door with a mirror and 2 modern interior doors.
We are very satisfied with the work of the consultant and the installer)
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December 13, 2024
Excellent door quality, quickly installed , liked the competence of the employee who installed
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July 3, 2024
We ordered the doors on the Door.buy, 45 working days were prescribed under the contract, the order was completed earlier, the installation was the next day after delivery. We are satisfied with the quality of the doors. I especially liked the service on the Door.Bye, everything is for the client. And I will listen and they will tell me. Both the measurer and the installation are just super. I applied to other salons, but there were no such offers, everything was somehow hidden, which was scary. In The Door.buy for the client. Come and buy.
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October 8, 2024
It's good when everything is fine. If there are problems, complete bullshit begins. Requests for a refund on the site, apparently, are not considered at all, it is problematic to contact at least someone. My story is simple, the measurer, instead of fake slats, indicated 100mm holes in the order form (and this is for a wall thickness of 8 cm). When trying to return them, the quest began without a solution, because they do not raise them, they do not respond, and the measurer himself refused))) everything is said correctly)) moreover, when measuring, a person sits stupidly, silently writes something and then just voices the price tag) I was also surprised that I could not conclude a contract without a measurer)) because the door is double, and my opening dimensions are bullshit)) and the measurer turned out to be also paid)) In total, we have extra sticks at home and their path only goes to waste. The doors themselves are fine, they were also installed normally. but the nuances kill) everything was shown in the showroom and pre-calculated, by the way, pay attention to the prices of accessories + 30% of the minimum market.
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2
December 10, 2024
I liked the doors, they look stylish and high-quality. They are unpretentious in care, easy to clean.
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October 21, 2024
Disgusting attitude towards the client! When ordering doors (5 pcs), everyone smiles sweetly at you, everything goes well on the measurement, too, when receiving money, everything is gorgeous too, but that's where the good attitude ends. When detecting a MARRIAGE, when you just ask people about the deadlines and at least understand the information about YOUR DOORS, FOR WHICH YOU PAID, there is no response from people, no picking up the phone, no answering messages, NOTHING, JUST IGNORE!!!!
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2
July 30, 2024
Avoid this intermediary! Everything is fine with the consultant in the salon. But after signing the contract, you are redirected to other departments, to other managers and specialists, where you try to achieve at least some sense for your money and nerves. Everything is beautiful with the sales manager, they tell, show, and answer questions. In the messenger, they also implement and respond. Then the measurer arrives, who has no information about the agreements with the manager - and you tell him everything all over again, search for the selected models on the website and show them with your finger. He signs a contract with you and takes an advance payment. I bought 4 hidden doors (contract 1391 for more than 5 thousand, manufacturer of MDF techno). According to the contract, the delivery takes 60 working (non-calendar) days. In fact, they did not do it on time. According to the contract, the doors were supposed to be on 06/18/24, and they were brought on 07/10/24. I accepted them in their original packaging. The installer arrived - and it turned out that it was impossible to install one door, since the hinge holes in the aluminum box and the canvas are embedded in different places. The second door does not fit into the opening (the openings have not changed since the measurement). In all doors, the mechanism of hidden hinges is open from the side of the finish, i.e. there are through holes, no drywall climbs there, because from the edge of the canvas to the mechanism about 3 mm. This is despite the fact that my walls are not plasterboard, but plastered. Painters who have experience working with flush-mounted doors are shocked, they say this is the first time we see it. That is, if you just cover it with putty-plaster - it clogs the hinge mechanism in a straight line - you need to farm some kind of gasket, no more than a couple of millimeters thick. During installation, I focused twice on where the doors open (there were two identical mirrored doors) - they were put the other way around anyway. I had to redo it. Then the fun began with the door, which was never installed due to defective hinge holes. Managers say that they contact the manufacturer every day, but they are not provided with any information (even about when the defect will be fixed). And so for two weeks. I had to look for the manufacturer's contacts myself and resolve issues with him directly. Next, the managers of this intermediary simply stopped responding to messages. And the answer to the calls, I do not know anything, I will give the information, they will contact you. And no one is calling back. During this time, the manufacturer assures me that he has ALREADY shipped the corrected box to the intermediary. I am informing the next manager about this dveri.by - the answer is the same: you will get a call back. And no one is calling. I tried to raise this issue through the door installer - no result. Meanwhile, the painters have finished and are leaving for the next facility, I am without a door, without completed repairs with additional costs for rented housing. And I'm still trying to make sense of it: where did the repaired box go? (5 days have passed since the shipment according to the manufacturer), when will she come to me? and where should I look for finishers again to complete the repair. Do not contact this intermediary!!!
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2
July 12, 2024
Great store, everything is fast and clear. Consultants know their job perfectly well. Everything was suggested, told, and the approximate cost was determined (the final one did not differ much after measurements).
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April 29, 2024
Excellent store, everything is in place, good advice, pleasant and courteous staff, special thanks to consultant Elena. Everything will be picked up quickly, the price and quality are all satisfied. Quick measurement and delivery, I recommend it. Thanks
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1
October 4, 2024
We ordered the doors: the entrance and all interior doors. We were very satisfied. Everything is done on time and the quality is excellent. There was an opening in the kitchen that was not standard, everything was solved and even without additional payments, the installer Mikhail golden hands : pruning and installation are all perfect. See the photo of this 😍
Interior doors of Dominica 821
Separate entrance and noise insulation at height: granite -continent.
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