Many thanks to sales specialist Evgeny Vorobey. He is a very tactful, polite and knowledgeable person. We conducted a test drive and provided all the necessary information as competently as possible.
Having purchased a car from an official dongfeng dealer in Gomel, I was amazed at the lack of service from the word at all, from the moment of purchase to contacting the service center. On the day the car was issued, it was rolled up to me with a dirty interior, 20% charge (electric car), lack of any mats. The car dealership representative briefly showed what was in the car, and that was it. The experience of buying a car is disgusting. Later, after contacting the service to replace the broken mirror, I waited 2 weeks for a spare part, it turned out to be defective, re-ordered, a new one arrived, but which needs to be painted in the color of the car. And they only paint in Mogilev. As a result, the car was taken away, as they only paint the mirror attached to the car. The master said it would take a week, it's been 2 weeks now, and when contacting the service, no one can give me information about when the repair will be completed. He asked me to contact the management, but I was refused. As a result, the replacement of a simple mirror has been going on for almost two months.
Fast work of locksmiths there is always a basic set of spare parts and liquids available, the only thing I would like to speed up the process of getting a car and reduce sagging on the lift at idle, since the order amount is agreed in advance and is not tied to the standard hour..
The salon left negative impressions, thanks to the manager Andrey. I do not consider it the norm to ignore people in the salon, then jump up to them and make unconstructive remarks. I was surprised that you can't close the trunk lid with your hand, despite the fact that it didn't close with the button. The manager jumped up, yelled at me for it, tried to close with the button - screwed up and ran away.
Terrible service, I'm talking to you only until you have made an advance payment, after that you become absolutely uninteresting to anyone, neither the sales manager nor the head of this car center, they ignore you, they say the car is on the way, violating all imaginable and agreed deadlines
The most fraudulent car dealership is run by unscrupulous people
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Level 6 Local Expert
February 25, 2024
A very nice salon! Nice staff. Polite treatment, attentive managers. We just came to see what was available, and eventually left in a brand new Dongfeng) Thank you very much to the manager Andrey, who led our deal, for the promptness! 👍