Dongfeng
58 reviews
April 23
Anastasia!
I would like to thank you from the bottom of my heart for your help in choosing a car! You are a true professional and a sincere person who does not just do his job, but sincerely cares about customers.
From the very first moment we met, you surrounded us with attention, patiently answered all our questions and helped us find exactly the "Sun" – the car that perfectly suited our character and needs. Your kindness, sensitivity and positive attitude made the whole process easy and even inspiring!
Now every trip is a joy, and this is your great merit. I am very pleased that there are such responsive and bright people like you. I wish you success, grateful customers and only a good mood! You are a real gift for your company! ☀️
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January 11
Acquired Mage. I can't help but mention the professionalism of Anastasia's manager. She's very smart and knows how to work with clients. I'm in touch all the time, at any time. Undoubtedly, pleasant communication and trust in the manager greatly influenced my choice. I work for a company that provides services myself, and I know how difficult it can be to lead a client to choose your product. Take care of such employees.
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May 1
Nice salon. There is a waiting area, a recreation area for children, where to drink coffee or buy water. Special thanks to Manager Alexander for his excellent work. He always gives the car back on time and explains everything perfectly!
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February 23
Great car dealership! Very cool specialists work there. We are always ready to offer the best option for the client, we will help in any difficult situation, and we are always with the client 24/7. I recommend this salon!
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December 4, 2024
I would put a huge minus, not one star!!! Disgusting salon, I do not recommend it to anyone. We had an accident in July. It's already December, but they won't give us the car. They were fed breakfast that the parts were coming from China, but it turned out that they were ordered only in November. They can not orient themselves according to the terms of repair. They promise to contact me, but in the end they ignore me. The car has been under repair since July, the sixth month has gone. They wrote an official letter with a claim, they ignore it. A nightmare! The service is at 0. Terms are not attributed to repair, calls and appeals are ignored. When we arrived to write comments in the complaint book, we promised to solve everything quickly, that's when we found out that the parts had not been ordered yet, and this, by the way, has already been 4 months! I do not advise anyone!!!
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April 26
Today I asked for help, the tablet in the shine gs froze and no functions worked on it, the car fogged up, then something else turned on, then the air conditioner turned on completely. I arrived and asked for help, they asked if I was registered, I replied -no , reluctantly the guy came out and looked at the car, said it did not affect the car's driving and they have a queue and they accept by appointment. After that, I turned to Alexander on Svislochskaya Street, he offered to drive up to see, although he had a day off today, he sent me to master Dmitry, my question was resolved in 5 minutes after my arrival (I just had to reboot the tablet) . Very humane and healthy guys work there. Please disperse everyone from Derzhinsky and take normal, competent guys. Thank you.
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December 31, 2024
I liked it, we talked with the manager, everything is open, polite, accessible. Anyone who wants to buy a car will be provided and shown all the information. There is Parking, everything is beautiful in the cabin, everything is presented to the car, you will find answers to all questions.
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March 28
Great salon. Friendly, cheerful and tidy staff. It is a pleasure to visit such a dealer. Managers are always in touch. If you can't even answer the phone, they use a messenger. And this is very convenient. We got in touch, agreed, and it's great.
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November 30, 2024
We would like to express our great gratitude to Stanislav. This person is a professional in his field, helped with the selection of cars, was always in touch from the beginning of the order to receiving the keys to the car. We recommend this sales manager, we wish him good customers and a lot of sales.
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February 8
Disgusting service and attitude towards customers. After buying the car, not all the documents were handed over. It turned out only when I was posted at the traffic police.
I returned to the salon, they don't have EPTS, it turns out they are still at customs. When it will be unknown. They feed you breakfast.
The boss, Ivan Alexandrovich, was talking in raised tones, and he also made me look guilty. No apologies for the inconvenience.
Instead of positive emotions from an expensive purchase, one disappointment. 🥺
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October 29, 2024
I would like to express my deep gratitude to Stanislav for welcoming us so warmly and helping us choose a car and for helping us with loans. I helped to find a solution with the bank. Thanks also to Natalia from BNB Bank for the prompt review of the application.
We ask the management to pay attention to Stanislav, a high level of professionalism and excellent knowledge of English, we were visiting with friends from China, Stanislav held a full presentation of the car in English.
We advise everyone to contact Dzerzhinsky 134. Greetings from Bobruisk!
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1
November 30, 2024
I bought a Voyah car. Many thanks to Alexey Yushko. His work with clients is top-level aerobatics! It was incredibly nice to work with such a person!
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November 11, 2024
Much better than on Kamennogorskaya. The best masters do not show off. At the Heater, I contacted the service service with a question about the fender: We do not repair, we only put new ones. But we don't have them, the company has left the market. If I buy it myself, we will change it for 500 rubles.
There are no problems with Dzerzhinsky - they warmed up with a hair dryer, the gap was eliminated. The price of the issue is about 40 rubles. Quickly and politely.
And this is not the first time. On various issues, some do not, others can help. And then I wanted to change the service station.
That's how customers are discouraged.
Although I live near Kamenka, but now I always go to Dzerzhinsky. Not much further, but it is pleasant to communicate with pleasant and responsible people 👍
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December 10, 2024
There is no normal diagnostic equipment for voyages. Although they said on the phone that they would look at everything under warranty, in the end they said later that they would only change the oil, and under warranty they should contact another center)))
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September 24, 2024
The management staff is very good. Polite, cultured. I can single out Anastasia separately, she is always in touch, promptly answers questions, and advises well. Well, she's just a sweetheart.
Regarding cars. I'll give you enough
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March 27, 2024
I did the replacement of timing belts for Renault scenic 3. Taking into account discounts and good attitude, the price turned out to be very reasonable. As a background, I bought a belt, rollers and a generator set on the market at a certain point, I took the quality for myself, but in order to avoid overpayments, they began to disassemble this service and everything that I bought on the market did not fit. They were given from another engine, and on Monday they do not work to replace it. Manager Kirill counted everything, everything was original, they gave a discount and it turned out that the market price was only 100p more expensive. And if there is a warranty case, then either the spare parts from the market are to blame or the service station is to blame on the market. It's better to have everything in one place and a year warranty. Thanks to Renault service and Kirill.
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1
October 9, 2024
Excellent service, I have already serviced cars here several times, I have always been satisfied with the quality of the services provided. Although the cost is certainly higher than on a regular service station. A large selection of new cars from China, friendly staff, test drive without problems
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November 29, 2024
There is a long wait for managers, there is no way to make a trial trip, it is unclear how long to wait for a car for this. There are no specific answers to questions about cars. I won't come back
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May 10, 2024
Hello to all who read, of all the salons that I have traveled, it is the salons of dongfeng that all work for 5 with a bold plus, and this one was no exception, they serve well, just very well, they will look for a way until the last, but they will give you what you want, that is, a lot of opportunities to buy a car even if you have the most minimal the initial capital, I especially want to note Alexey Gapchuk , is very good at quality and 107% tries to help with the purchase of a car. I really liked it. Once again, I traveled to Minsk for quite a few car dealerships, none helped me as much as in this one, so the assessment is at the maximum, maybe if I succeed I will take a video about this salon and post it on the channel , I think everyone will notice it 😁😁😁😁
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5
October 30, 2024
Managers from the Dongfeng service center are completely unable to communicate.
The mood is ruined. We will definitely not be serviced on Dzerzhinka anymore.
I would like to remind you that the ability to communicate with clients is also an important part of the job.
If someone does not have the patience to listen to customers carefully and respond respectfully, then it is worth thinking about changing jobs and going to turn the nuts in the garage.
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1
June 11, 2024
Good afternoon! I would like to mention the manager Alexey Gapchuk, a pleasant, competent young man. I got answers to all my questions, and the documents were processed quickly. If something needs to be clarified, you can call and he will always answer and help. The staff is generally pleasant and comfortable to be in this salon.
Thank you very much, the rating is 10 out of 10. keep it up!!!!!!
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October 22, 2024
Not a bad salon, convenient location. You can appreciate and see the models you like, pleasant staff. I haven't bought anything yet, but I would sign up for a test drive!
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December 26, 2024
Excellent car dealership, excellent customer service, polite, attentive.
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January 29, 2024
When I was there, there were no Dongfeng managers, apparently everyone found out on test drives, and the assistant girl kept saying "I do not know", BUT she was active and tried very hard to help. Raise the level of employees.
There is a sitting/waiting area, in the form of 2-3 sofas. Coffee is not offered. In general, customer orientation is still lame, "purely Lada".
Parking with free spaces is good, but leaving it, which leads only to the MKAD, is just terrible - to return to Dzerzhinsky you need to make a detour 7 km away. Next time I will choose a trip to another salon of this brand.
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4
February 20, 2024
Terrible staff service. When entering the salon, they do not pay attention to customers, car sales managers do not own information about cars.
In our case, the manager turned out to be incompetent: she drew up the documents for leasing incorrectly, and did not even call back, although she should have called back and clarified the status of the lease application. We called the leasing company ourselves. An employee of the leasing company informed us that she contacted our salon manager and she should have contacted us, but this did not happen. After such an attitude, I don't want to go to this place. The work of the staff wants the best.
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3
May 3
Nice salon, friendly and competent staff, I recommend
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December 2, 2024
Intrusive service (sale), but no problem. Everything is cultured and decent.
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March 8
Thank you. Fast, clear and without nerves. Well done guys)))
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February 2
Very interesting cars with interesting financing options
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January 10
The place is probably not bad, but the incompetent staff does not know where and what they have
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February 12, 2024
Well, the car as a whole is of course nothing, you can safely feel and review everything, but no one in the salon came up from the managers, there are even no price tags for individual models. Something worthwhile starts from 80,000 squirrels.
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2
April 20, 2024
I applied for the first time to replace the timing belt, they tested it and said what comments it was desirable to change.So far everything is fine, everything is fine, I will contact you
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1
February 2, 2024
Lada/Dongfeng salon, and their service is served by: Lada, Renault and Dongfeng. At the time of the visit, only Chinese brand cars were presented and nothing else. As always, there is a comfortable waiting area and helpful staff.
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August 12, 2024
I have been servicing my car in LAUSANGE for 9 years. They were redesigned, but the quality of services and comfort remained at the same high level
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2
February 1
Convenient location, right near the MKAD in Malinovka
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February 11, 2024
If you value your time and punctuality, I do not advise you to come here. Instead of the announced 1.5 hours for oil change, they kept it for almost 3 hours, and then because they began to figure out when to drive the car
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1
July 30, 2024
The salon is good, the service is not bad, everything is told in an accessible form.
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April 14, 2024
They said that you would take any car as a credit, but they refused mine (Opel Ampera 2012), no complaints, but you need to keep your word. Or not to speak.
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1
March 29, 2024
Excellent service, everything is done quickly and efficiently. And there is a corner for the child)
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December 23, 2024
Excellent salon with a large selection of cars and a wide range of services
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January 12
The usual salon is currently being renovated, the only plus is a good tow truck 80295358000
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January 13, 2024
Everything is fine, but if the original parts are expensive.If the original is replaced + the work is normal.
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October 27, 2024
The salon is like a salon, passed the to-1 on Lada, 1.5 turbo engines
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February 5
Friendly staff
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May 7
Everything is fine.
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January 30
We were on top of it!
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November 19, 2024
We were satisfied with the service!!!
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September 2, 2024
Cars are not for residential areas of Minsk
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March 6, 2024
A great place, a great team. Keep it up
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June 28, 2024
The test drive is absolutely nothing, you don't have time to understand anything!!!
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