Dongfeng
88 reviews
April 3
Now I have information about manufacturing,
And electric motor
May 17
Everything is good and beautiful, the staff is polite and courteous, which is understandable, we need to take money politely. But there are drawbacks, free coffee for customers is already the norm, in the Hyundai center, in the Nissan center, but in Kamenogorsk they also earn money from it. A small thing, eh....
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February 17
I will be happy to share only the good emotions from visiting the salon, and cooperation with the manager Ksenia. All the information was given out clearly, intelligently, and clearly.I was in touch around the clock, even on my day off.We were satisfied with the car. And also many thanks to some of the salon staff for their attention to the little customer (child).
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April 14
I would like to express my gratitude to the car dealership team for the high level of service. Manager Anton Moiseev was very attentive, answered all questions in detail and helped with the selection of equipment.The paperwork was completed quickly and without delay.
It felt like it was really important to you that the client was satisfied. Thanks!
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January 25
We bought a Forting M4 car, like all salons, they told and showed everything very well. To our question, if the car needs repair, how long to wait for spare parts, the answer was, of course, NOT LONG!!!! The car has been under repair for 4 months at the moment, there are still no spare parts. They said some of them got there, you can pick up the car on Saturday or Sunday, then we'll give you a ride and put up the pads. Saturday came and it turned out that the bumper grille was missing and it would arrive on Monday, but the rest of the spare parts had not arrived. When I asked if you have all the same envy, no one answered me.
According to the document, I have to pick up a FULLY finished car at the end of February. Next, we will deal with it in a different way.
If we have such problems with mounted, we can say running parts, it's scary to think when someone has something more serious((((
Bottom line: I'm happy with the car. There is no repair (they were misled that they would not have to wait and there would be no problems with the supply of spare parts)
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November 16, 2024
We would like to express our deep gratitude to manager Anna Volkova for her professionalism, sensitivity and attentive approach to our wishes when choosing a car. Anna showed incredible patience, analyzed all our requests in detail and offered several suitable options, explaining in detail the advantages of each of them.
It was especially pleasant to feel sincere care and a desire to help find a truly optimal solution. At all stages of the work, Anna stayed in touch, promptly answered questions and competently accompanied the transaction process.
It is a pleasure to work with Anna. Thank you for the high level of service and human attitude. We recommend her as an excellent specialist who can be trusted to choose a car. Thank you for your help and support!
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December 17, 2024
12.12.24 we bought a DONGFENG HUGE car at Kamennogorskaya, Lozange LLC. The impressions were extremely positive! We would especially like to thank manager Igor Dragun for his professionalism and patience, for his sincerity and responsiveness, and for his real interest in helping clients! Igor not only helped us choose a great car, but also answered all the questions in detail, which helped a lot in making a decision, and was always in touch! So the purchase process has become as comfortable as possible.
We thank the manager Ksenia Kuchminskaya, who took the car. Everything was fast and clear.
Thank you all for the great work!
We recommend this car dealership to those who are looking for quality service and a good car!
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December 2, 2024
We recently purchased a Shine GS car, and this was made possible thanks to the exceptional professionalism and caring approach of manager Anna Volkova. From the first communication, Anna has shown herself to be a specialist who is really interested in helping the client make the best choice.
We made certain demands that seemed difficult to us, but Anna listened carefully to our wishes, asked clarifying questions and offered several options, each of which was explained in detail. I was especially impressed by her ability to tell us in an accessible and understandable way even about the complex technical aspects of the car, so that we could make an informed decision.
At all stages of the transaction, Anna was in touch, ready to promptly answer any questions, resolve doubts and offer additional solutions if something remained unclear. She provided us with full support of the purchase process, from model selection to paperwork.
In addition, Anna has created an atmosphere of trust, encouraging communication and making the process of buying a car not just a formal procedure, but a truly pleasant event. We were not only satisfied with the result, but also felt sincere concern for the client, which, unfortunately, is not so common.
We would like to express our deep gratitude to Anna for her professionalism, attentiveness and individual approach. We recommend it to anyone who is looking for not just a manager, but a real assistant and expert in choosing a car.
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July 21, 2024
As always and everywhere there are pros and cons. I will not go into the depth of the brand, I will focus only on the salon. We bought a car here and I will thank the manager Igor Satanchuk separately, I recommend it to everyone! In general, the high rating of the salon is largely his merit, otherwise it would be a strong 3. As a buffer between the inner kitchen and the client, he gracefully, calmly, competently handled all the issues that arose on the way to the car (there were questions to the salon). There were questions to the leasing manager, a woman (I don't remember her name), as a result, we refused her services, strange human behavior. As I understand it, it is not easy for people to work there because of the internal disorganization of the enterprise, so those who want to work there correctly assess their strength, the money will be only after six months or a year of plowing in conditions of social injustice)). Further. To buyers: demand your own, carefully accept the car, make out additional options in a separate order, so as not to increase the cost of the car according to the PREP (the cost of the hard hat depends on this, etc.). After leaving the salon, there was a beating of the steering wheel at a speed of > 95, I went to make a rebalance to the salon for their service, they wanted to take money for it)), but they did it for free, I had to persistently ask, because it is the duty of the salon to issue the car in technically sound condition. It is necessary to praise the salon for the fact that you can watch from comfortable chairs how your car is serviced (I even saw how the machine showed the imbalance of my wheels)). In general, you can work with any company, but you need to understand that everyone wants only money from you!!!
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1
April 16
Convenient location - right next to the MKAD, ample Parking, qualified and attentive staff. The body repair work was completed on time, and calls and clarifying questions were quickly answered.
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February 22
One star exclusively for customer service, namely for working with clients. The new car lights up engine error (mileage 5000) it is not clear whether you can go further or not. I can't get through to the service center about the service, the answer is all busy! Leave a number and you will get a call back. And they don't call back. They don't call back after 2 hours. Moreover, he will get through to a single number without any problems, but there is zero benefit from it. They also say that everyone is busy and will call back. It takes another 3 hours, they don't call back. I think this attitude is just piggish.
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1
March 29
Clear. Nicely. Stylish. It's comfortable to be there. In general, such places are probably pleasant and the staff there is appropriate. I just waited a long time
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January 22
Spacious interior. Polite staff. We purchased a custom-made Donfeng Box electric car. Our manager, Ksenia, led us from signing the contract to issuing the car. He is a competent, professional and friendly person in all matters. Everything went well. Thank you!)
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January 12
I bought a new car on 05.26.24. Maybe Chinese cars are well made, but if Russian Vanya puts his hand on additional options, everything is fine. I can't get out of the service! I pay a lot of money for scheduled maintenance, I leave the gate of the technical department of the salon - a day later I make mistakes and welcome back. By the standards of Minsk, the waste is considerable. I visit them as if they were my home. I'm tired of it! I do not recommend it!
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March 19
We express our gratitude to Anton Moiseev, Kristina (acceptance of the car). Pleasant communication, polite. We are in touch 24/7, everything was processed promptly. A pleasant waiting area, even for a child.
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March 1
Abominable car maintenance under the Forting BRAND WARRANTY, there are always no spare parts available. We also dealt with the problem of electrics in the car four times, and each time they come up with more and more excuses, but the problem has not been solved!
Probably, due to his incompetence, the official Dongfeng car dealer in Belarus cannot solve this problem with the car.
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January 13
Everything is fine in the design at the time of purchase. But the issue of cars leaves much to be desired. Everything must be checked on the spot and rectified. The car was given out in failure. condition. The ceiling of the car is dirty. The software has not been translated into Russian. Additional work was done in a hurry with jambs. We'll do everything, we'll fix everything, in the end we have to pull everything out. An appeal to the main office with questions was answered with silence. Be careful!
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February 18
We bought a dongfeng mage car at this dealership. We were completely satisfied with the quality of service, from ordering to car delivery. Special thanks to manager Anton Moiseev for his professionalism. The quality of communication with clients is at the highest level.
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January 6
There used to be Renault, now there are Chinese toys, beautiful cars, but a lot of buts, they looked at the family about Max, and there's a bug on the driver's door)) and this new car has not seen our winters. The managers just sell and that's it, when asked about the cost of the first ONE, oops, we need to clarify, but no one ran to clarify))
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April 16
I would like to express my gratitude to the masters of the body shop, especially Sergey, who repaired the bumper of the Dongfeng car in a reasonable time and with high quality.
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January 3
I liked the salon. The consultants are polite. All information is provided in full. There are a lot of people. On the test drive, everyone talks politely. Only positive emotions remained.
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April 24
Come in, look, you don't get any attention from the managers. Maybe it was just me? But in any case, the cars were not impressed. Everything seems to be fine, but if you go for a test drive, you realize that the car is not good. That's my opinion. Maybe someone will have a completely different impression.
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May 13
The service is of course complete.... Treating the client as guilty for contacting him. It takes a long time to wait. It is impossible to get an adequate answer about the reasons for waiting and time, the possibility of postponing actions. The answer is always Coming Soon... The agreements are not fulfilled on time.
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1
April 8
So we became the happy owners of dongfeng box. I would like to express my deep gratitude to the manager Alexey Poltoran for his patience and professionalism. Thanks to Alexey, six hours after contacting the salon, we managed to leave in a new car.
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August 30, 2024
I bought a car and was very satisfied with the service. Special thanks to Kristina, a true professional in her field. He gives comprehensive answers to any questions, including while on vacation and regardless of personal time. I would also like to thank the team that conducted the pre-sale preparation. I have never seen a car with such a cool anti-corrosion treatment. Everything is high quality. I'm happy, thank you!
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1
September 1, 2024
We recently bought a car at this car dealership. To say that everything went well is to say nothing!!!! EVERYTHING WENT GREAT!!!!! Fate brought us together with manager Kristina, which we are immensely happy about!!!! From choosing a car to sending us to Brest in a new car, she was always with us. She rejoiced with us at our small victories and was upset when something did not work out for us. Kristina is not just a manager, she is a very responsive and sincere person. Thank you so much for your work and patience!!! Special thanks to another girl, Kristina, an employee of Promagroleasing, everything was clear and fast!!!! Health and patience to the girls, and many thanks to the salon for such workers!!!!!!
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1
November 1, 2024
I am very disappointed with the service at this center. There were no questions about buying a car there. But alas, I soon broke the bumper. I applied for a helmet, they ordered a new bumper and told me the average wait is 3 months. But it's been 7!!! We were always fed breakfast, as a result, we were assured that it would be in early October. But November has already arrived! I call them and they tell me that they will call me back and NOT call me back. I made a complaint by calling the center, they said they would consider my question and give an answer, but for almost 3 weeks no one has called back!
I do not advise buying a car in this center, because God forbid an insurance event will happen and waiting for replacement parts like this is a nightmare! I 've been driving with a leaky , broken bumper for 7 months , and I don 't know when I 'll get it changed again ! And if the issue was more serious and it was impossible to move around in this car??
I do not intend to leave it like that. As much as I am always a loyal and patient person, but my patience has already burst.
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6
January 26
Disgusting sales managers. It feels like they're selling Bentleys. Stone faces, lack of technical knowledge. We were with a friend on Thursday.... We refused the test drive because the customer doesn't care... The girl at the reception was nice and helpful.
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August 4, 2024
There are a lot of advantages, convenient parking, a free and bright salon, I was lucky, manager Ksenia worked with me as a separate bonus, despite her age, she is really a professional and a very pleasant person, I plan to apply in the future
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June 1
Everything is fine, everything was clearly told and explained. I liked the attitude towards clients. Good luck to the whole team.
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January 2
I bought a car from the guys.
It's been a long time.
After 4 km of running, I arrived on a warranty request on this day.
They were accepted for the elimination of deficiencies after 15 days.
My personal opinion,………
There are no words)
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May 19
The cars are super and the prices are not higher than the market, but loans are still expensive to buy. If there was support, then everyone would have bought dongfeng, but for now - only jili)))
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January 1
No discounts, no coffee, no lures, no bonuses, no presents! Like in a store. Give customer service managers at least some opportunity......
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October 14, 2024
An interesting car dealership, new items are constantly available. Polite and attentive staff, even if you did not book in advance, but there is an opportunity, they can always arrange a test drive.
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February 22, 2024
Very close to home and a great selection of dongfeng cars. The staff is very friendly, and the main thing that I came for is a car. Prices compared to geely are very affordable, after geely took off. There is a currency exchanger from MTBank, but the exchange rate is low there, it is better to change nearby in the BNB, for example.
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December 7, 2024
Once again, I was convinced that petuservices exist, this one of them sat from morning to evening waiting for an oil change, nothing was eliminated, the coffee is delicious!
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February 26
Excellent staff. Attentive attitude to clients. Good knowledge of cars and the ability to serve customers.
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March 11
They treat work very badly. My car was hit by another car, and in their opinion that's how it should be. I don't recommend this service station to anyone.
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1
December 19, 2024
We would like to express our gratitude to Yakutovich Stanislav for his work, we bought two cars from him and he learned sign language with us. From firuz and Vicky.
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December 2, 2024
During two visits to the car dealership, I was not shown anything that was started, but even an included copy of the vehicle of interest. How does the dealer plan to sell the model without a test drive? This means the hyuge in a hybrid configuration… so-so service…
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December 14, 2023
At the moment, there are only 3 stars. The level of consultation on a new brand is 5, prices and discounts for cars of a new brand for the country are also acceptable, but the evaluation of cars for the trade-in service does not stand up to any criticism. Where the customer orientation of the APS has disappeared is not at all clear, especially when you bring a curiosity to the market, albeit an attractive description.
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1
April 9, 2024
An excellent car dealership of a new car brand. Spacious, bright, beautiful. The cars are modern, technologically advanced, the administrators are awesome-they make the sun with smiles!
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June 20, 2024
Polite staff. They told me very competently and promptly issued a test drive, even taking into account that I was with a child and was allowed to put my booster on.
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1
November 2, 2024
We bought a great car, but the manager was not responsible at all. A lot of mistakes in filling out documents, failure to fulfill their duties, deceiving customers about the actions they have committed.
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November 15, 2024
Very poor logistics.
The service is terrible, they cheat on the delivery time of cars and spare parts.
And also : there is a service - Installation of mats - 12 rubles. WHAT IS THIS???
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3
April 15
There are no spare parts for Renault, but they used to be right away,we need to wait for delivery, and so only oil replacement
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October 31, 2024
I like everything, the staff is cultured, I would like the maintenance and repair to take place faster
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December 3, 2023
Nice salon! There are not many visitors, so sales manager Kristina gave us enough time. She answered all questions patiently and professionally. Let's visit this salon again in order to buy a car of the Aeolus brand!
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December 1, 2024
There is no attitude towards customers.I approached the managers several times to get advice.we somehow passed the test drive.although the model that I chose was not on the test. Calculating the loan with a 10 percent contribution, calculating the overpayment at the cost of a 105000rub car will amount to 18 thousand dollars in equivalent.The candy is too expensive at the end.I'm not talking about the coffee machine and the place for the drinks. Is it worth buying this car now in doubt
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January 13
Polite consultants.they will tell you clearly and explain
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