I usually order for takeaway and there were no problems, but 08.10.24 at 19.25-19.40 the employee surprised me. The waiting time was set to 25 minutes. It's always ready in 15 minutes, so I came in 15 minutes. and the order was ready (why am I better oriented or do you need feedback, what's the long wait?) and two more in front of me. The employee gave two orders, and ignored me, but perhaps decided to alternate with accepting orders, because there were several people at the checkout. There was a hitch at the checkout: the client did not know which second pizza to take for the promotion, thought about it and said: "punch any one." "You understand that I will punch the expensive one," the employee said and did not punch anything, the client continued to study the menu, and the queue waited. I asked, while the woman was being determined, to give me an order, but was refused with a very businesslike look. When, when handing me out, I asked why it was impossible to issue an order while another person was being determined, the employee ignored my question and with a smirk: "do you need a takeaway?"I gave the order. Rudeness and sluggishness in action.
We ordered pizza for my birthday. First, the courier arrived an hour later and didn't even warn us, and yet we called the restaurant and were told that they didn't know where he was. And secondly, the pizza arrived cold.Negative mood!