She was treated by an orthopedic dentist Dmitry Alexandrovich Klyuchnikov. I had two front teeth, I was very afraid, I couldn't decide for a long time. The doctor was attentive, advised me how to make it better and more beautiful, listen to my wishes, and dispelled my fears. The treatment plan was discussed. The teeth look like real teeth, and they're even and light.
I went to the doctor based on the reviews of friends and colleagues, as it turned out, many people know him as a specialist, and they go to him.
I'm glad I was treated by him. I think thanks to his professionalism, everything went well, and the result is a beautiful smile.
The story of how the dream of beautiful, functional teeth almost cost my mom her life. If you decide to apply for prosthetics at this clinic, to D.A. Klyuchnikov, who was praised on the Internet, do not be lazy, read to the end!
In 2021, my mother turned to the Doctor Nearby clinic to restore the dentition (prosthetics). At the first consultation, she informed the doctor (last name Pulko) that she was a group one musculoskeletal invalid and had heart problems (she provided all the documents and a fresh Ecg), so that the doctor could determine the methods of prosthetics and whether it was even possible, given her condition. Mom explained that every visit to the clinic would be a feat for her, so she asked the doctor for an honest answer to the question "is it worth starting?"
Doctor Pulko convinced Mom that they would do everything, made a plan, and treatment began.
First, the removal of two teeth at a time. The surgeon who performed the removal did not even bother to clean the holes, from which some fragments subsequently stood out, my mother was told this was how it should be.
The next day, after the removal, it was therapeutic: in one step, nerves were removed from a person with a heart condition and channels in 7 teeth were sealed (without first laying medicine), for several weeks after that, my mother was in pain, she was informed by phone that this was normal and recommended to drink painkillers.
By the way, from the medical card that was kept at the clinic, it follows that first it was therapeutic, then surgical, this is a lie, my mother had "receipts" with dates.
And now the long-awaited prosthetics stage has begun.
Removable dentures were made and bridges with dental supports were installed.
It quickly became clear that it was impossible to chew with this! Mom was convinced that she needed to get used to it, adjust the dentures and everything would be fine, she went to the correction, but the chewing function of the new teeth did not appear. By the way, by that time Dr. Pulko had already quit, and Klyuchnikov continued to lead his Mother by the nose. Later, the commission of the health committee will give a conclusion that the prostheses were originally made incorrectly. They did not fit, and the cutting edge was not formed, but for some reason the doctors stubbornly did not notice this. How my mother's complaints about pain and pressure under her dentures were ignored.
At the beginning of 2022, my mother felt a sharp pain under the bridge, and at the same time the feeling of pressure disappeared, she suspected that a tooth had burst under the prosthesis, which she immediately informed Dr. Klyuchnikov by phone, to which he laughingly informed her that she thought. Then the pain increased, and with it the swelling of the gums and cheeks. Mom came to the clinic, Klyuchnikov took a picture, said that everything was fine with the teeth under the dentures, and came up with some nonsense about the swelling, and by that time there was already a specific smell and purulent discharge from the gums. For some time, my mother was convinced that everything would pass soon, but it only got worse. It was decided to go to an appointment at the state clinic at the place of residence.
The dentist at the state clinic only saw my mother's mouth and sent it for a picture, because pus stood out from the swollen gums. The result is a tooth fracture with an abscess, which could easily turn into blood poisoning.
Mom informed Klyuchnikov about everything, she was invited to the clinic for tooth extraction, and the following story began, everything had to be redone, because the supporting tooth for the bridge was removed.
The doctors did not admit that everything was done incorrectly from the beginning, and began to sculpt from what was there.
In June 2022, my mother ran out of patience and she turned to the Health Committee of the Republic of Belarus for help.
A commission was appointed, which concluded that the prostheses were initially unsuitable. After the commission, Klyuchnikov tearfully begged his Mother not to give this case a go, confirmed in writing the mistakes of the doctors and the clinic, and promised to fix everything. He also promised that he would carry out all possible manipulations for the manufacture of fully removable dentures at home.
Mom believed it.
Work began to boil over (more precisely, an imitation of work), new prostheses were made, followed by endless fitting and correction, and it is impossible to use them for their intended purpose. Klyuchnikov just started stalling for time, apparently counting on his mother's helplessness, or an early demise, I don't know.
So let me summarize. Dental treatment, especially, is always a risk. My mom, for her part, made a number of mistakes.:
1. She did not request a contract for the provision of services, which the clinic itself did not provide.
2. She did not require the necessary payment documents, the clinic issued some fake checks printed on a printer for all the work, NOT A SINGLE DOCUMENT OF STRICT ACCOUNTABILITY.
3. She did not record the actions and words of the doctors.
4. I did not check the entries in the card.
5. I believed blindly.
In this clinic, they took advantage of all this with pleasure.
In my opinion, the clinic director is only interested in making money and avoiding responsibility by any means.
They write about him on the Internet, in short, he is very experienced and competent.
In fact, the orthopedic dentist is unable to provide the patient with anatomically shaped prostheses suitable for chewing! And I seriously doubt that such an experienced doctor would not have "recognized" a purulent abscess (but law enforcement officers will already give this a legal assessment).
During the 4 years of treatment in this clinic, my mother received additional irreparable health problems, lost additional teeth, lost money, nerves, and suffered a lot of physical and mental suffering.
At this stage, I am in the process of preparing for the trial in this case. I am deeply convinced that such doctors should not be allowed to evade responsibility and quietly continue to mutilate people.
If there are people among those reading my review who are also faced with the cynicism, callousness and incompetence of the doctors of this clinic, and are ready to speak in court, I would be very grateful for the feedback! Olya.tisvenko@mail.ru - my email address.
I am extremely happy that I came here for a consultation with Dr. Bogdanets after I was told in LODE to urgently remove a bad tooth.
The doctor advised not to rush with the removal, but to try to cure it.
After that, I went to Dr. Korzun, who cured my tooth in 2 sessions (moreover, it was one of the most gentle treatments in my entire life).
Signing up here is quite a quest, of course, but the doctors here are wonderful!