I am very disappointed in this clinic. My pet was neutered at this institution, and unfortunately, the result was far from what I expected.
I applied to this clinic for bloodless castration of my pet, but faced a number of serious problems. Despite the fact that the procedure was supposed to be painless and not cause complications, my dog started bleeding heavily and bled for three hours. The clinic staff did not take proper measures to stop the bleeding, and the situation remained without proper control.
After the operation, the pet had to undergo treatment for two months, including injections and ivs. As a result, the dog developed lichen and an abscess.
I am concerned that the doctors did not give clear explanations to all my questions and concerns, and they did not warn me in advance about the possible risks of the operation. This makes me feel uneasy and dissatisfied with the quality of service.
I do not recommend contacting this clinic for such procedures, as I am not sure of their professionalism and responsible approach to animal health.
now we have problems with recovery. I'm worried about my pet's health. Sveta doesn't know how to operate. I don't understand how such people are allowed to work at all.
In addition, I noticed that all my questions were answered reluctantly, and I was not given a complete understanding of what was happening to my pet. It seems to me that money was more important to them than the health of animals.
Sveta, thank you very much
It was not only financial, but also moral damage to us and the pet's health.
God is your judge 🙏🏽
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2
qwerty345
Level 7 Local Expert
March 25
There are good specialists, for example, Dr. Murat.A calm and competent veterinarian. But there are also some very strange employees.There was a woman (I don't remember her name) who was very rude to a cat. I brought a street cat, asked for help to drop a pill for worms (I put it in the house), but they couldn't help us drop the pill, because the cat was stressed and as soon as they opened the carrier, she ran out and hid behind the sofa. So she started to put the cat under even more stress, tried to scare her so that she would get out (unsuccessfully, of course), said that it was only rude with them, and in general, she didn't particularly like animals.
The service is absolutely at zero. I think people who love our younger brothers should work in veterinary clinics and should work on their qualifications. The doctor's level of knowledge and humanity leaves much to be desired. The most important thing is that the administration and the doctor should work in concert, and not in the way each side wants. I will never bring my pet to this clinic. Once is enough. It's a pity the time spent on them.