Terrible attitude towards people. The pharmacist with glasses is a dark, plump woman who is very rude to customers, rude and ill-mannered. At the same time, he is rude to everyone. A very unpleasant aftertaste when visiting this pharmacy.
I am being treated with a drug that must be taken without skipping, it is available on prescription. The last prescription expired for a couple of days, and the new prescription begins to take effect two days later due to a medical error in the date, and the drug is already needed. My mistake is that I did not follow up that the new prescription has an error in the date, but there is a prescription, it is from a doctor, it is official, just the date is two days later. I am leaving for another country and the drug needs to be bought in Belarus, besides, this is the only pharmacy where this drug is available from all pharmacies in the city. The pharmacist categorically refused to sell the drug. I understand that there are certain rules, but, in my opinion, there may be some exceptions if there is a need for urgency, besides there is a recipe! And I would like health to come first, and not paper formalities. Even if it is categorically impossible to implement, which I am a little outraged, then I would like at least to get a normal explanation and a drop of human empathy from the pharmacist, and not rudeness and just categorical answers. Perhaps I ask a lot and no one owes me anything, but it is still very unpleasant that formalities come first, and not health and human understanding.