Not a bad organization, I recommend it!
We have been working with them for more than 2 years, on delivery without problems (the product arrives whole to the client)
Managers sometimes do not work correctly (but not all) do not warn customers in advance about delivery!!!(although we note this in the applications!!!)
The delivery service is worthy of attention when searching for a service. It works all over Belarus. Carefully read the terms of delivery to avoid sadness if your favorite hair dryer or refrigerator did not arrive yesterday..Keep kindness and understanding in yourself if the girl on the phone tells you to wait a little for delivery and you will be happy! I will write that the guys are doing well and trying for each of us! Thanks for the work, I will contact you again) Merry magical Christmas, all the best to you and success!
How can such a service even exist?It is not possible to get through, the goods were picked up on Friday, now Sunday has come and there is no information!!!!!
Terrible delivery service. Endless postponements of delivery. Managers do not know how to communicate with people at all, in the absence of arguments, they simply interrupt the conversation.
There used to be a good company. The last year has deteriorated completely.
Delivery may be in two days, maybe in a week. And they won't call, they won't warn you. Wait, maybe we'll take you(
Three deliveries in a row are postponed. I'm ashamed in front of my clients.
All. Forget and don't spoil your nerves. Moreover, there are other good companies.
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Anonymous review
September 20, 2020
Supper organization!!! Everything is clear, on time, the dispatchers are very polite, called on the eve of delivery in the evening, the girl told me everything very politely, culturally, explained the conditions of their work. I had delivery the next day, to the city of Grodno, courier Andre Mazuro, called the dispatcher in the morning at the specified time, to be honest I was surprised that the dispatcher was not deceived, politely and culturally, announced the delivery time, but surprisingly gave not 3 hours, but an hour interval. Before arriving, he did not type mediocre to the address that he was coming to me and again everything was very polite, calm and cultured, which rarely happens now. Upon arrival at the address, he delivered everything directly to the apartment, waited until we examined the goods, did not rush us anywhere, my husband and I were honestly surprised by the courier's culture, neat appearance and punctuality. Many thanks to the courier Andrey Mazuro and the dispatcher girl. We were very satisfied with the delivery!!! Keep it up, good luck to your company and good luck!!!
One solid huge minus! The attitude is rough, it is impossible to predict the delivery time. I do not advise anyone to use the services of these distributors.
Very profitable and accurate dispatch of parcels to almost any point in Belarus, I sent a mirror, and more than once, they arrive quickly, and most importantly in one piece! Super
The best transport company in Belarus. We have been working with them for eight years. There are issues , but they are resolved quickly and mostly positively .
The work with clients is poorly organized. The delivery time was negotiated at one time, and the courier brought it at a completely different time, which caused a lot of inconvenience. Next time, I will definitely clarify who delivers the cargo.
A very unpleasant experience happened with this company.
They changed the delivery date at their own request, they did not want to warn about it. There were no apologies, they just said in fact that, if you want, we will bring it another day.
I have a very strange attitude towards my clients, I do not recommend it at all.
The worst delivery service I've ever met! It's impossible to get through. And when I got through, the operator replied that all the information was in the SMS, there was no other information in the SMS except the phone number and date. Then I hung on the line for 5 minutes listening to the operator work with other clients!
As a result, I did not receive the delivery information!
Quickly, promptly, rarely any questions arise. A little lower prices and generally it would be super.
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Анастасия Д
Level 17 Local Expert
October 10, 2022
We ordered the goods, called, agreed on Monday, at work I took the day to my account to receive the goods, as a result, they call on Monday at 10, for those reasons we will deliver tomorrow, on Tuesday, is this normal?
Disgusting attitude to your work!
I do not recommend this courier service!
Not without jambs). But it is reliable and efficient.
Delivery 7 days a week!
Even to the most remote villages!
Everything can be solved and everything can be agreed upon
Fast delivery courteous staff everything is fast, high quality and not expensive
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Hanna S.
Level 4 Local Expert
June 22, 2021
The work of the delivery service is terrible.
We ordered the product from a partner store. The delivery was supposed to be carried out on 06/20.21, the delivery service changed the date to 06/21/21.06 the courier called and said he would deliver the goods from 18.00 to 21.00, at 21.00 he was still in novolukoml but asked to wait, assuring that he would deliver the goods within a few hours. They dialed the courier at 23.01 - he replied that he had already finished working, and when asked what happened to the goods in the end, he hung up. Today, 22.06, the management of both the online store and the delivery service had to be involved to resolve the issue. They promised that they would bring the goods from one to 3. Well... let's see.
Next time, I will definitely not cooperate with stores that deliver with the help of this office. And I don't advise anyone if you value your time and nerves.
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Сергей Песляк
Level 30 Local Expert
December 5, 2024
everything is very unclear and takes a long time !!!
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Anonymous review
June 14, 2021
A company that doesn't value customers. Couriers call at 6.30 - 7 a.m. on weekends and inform about delivery in 5 minutes, despite the fact that the request was to warn about arrival 40 minutes in advance, they waited 3 days for delivery, postponed every day in the middle of the day, lost a lot of personal time. I advise you NOT to use the services of this company.
I have been using it for many years, there has never been anything unusual, all issues have been resolved, I also think to the client who needs delivery)
Disgusting office! If you want to save your nerves, don't mess around! They lie, they don't take the tubes, the goods are delivered with huge delays of 2-3 days. They do not warn you that there will be no delivery! I do not recommend it to anyone!
Periodically, the goods are not delivered on time, there are no operator changes, nothing. They are purely confronted with the fact that "the courier will not come to you today"
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Anonymous review
February 21, 2020
We have been working with the company for several years. In our work, we note only the advantages, speed, accuracy, they always try to solve any issue, our customers also mark the transport company positively! Special thanks to Yulia Valendovich for her ability to work and her desire to always help! Thanks!!!
An excellent transport company, it is always possible to resolve any issue. The building, where they are not in the best condition, but they charge inexpensively for their services, plus, I would like to highlight , an office and a warehouse in one territorial location.