We came for tire service without an appointment. They accepted it without question, changed their shoes, and balanced the wheels. I liked that there were no queues. Everything is clean and beautiful. They also suggested making a Collapse-Convergence. We were very strangled that it was necessary to do a collapse after a re-shoe. But on the monitor, the master showed that the convergence of one wheel is not in tolerance, and there will be tire wear. Thanks to the guys for their promptness.
Do you want to be heated for money without doing anything to you here, you came to refuel the air conditioner, connected, disconnected, said the system is not hermetically sealed, pay for diagnostics 70 and nipple 30, generally 30p nipple disappeared into the edge, according to the stupid specialists, they diagnosed that the system was siphoning, to the question show the specific location of the leak, they could not banally show what they were sent to do in three letters, just to take the money, they didn't pay anything, and I don't advise you, you didn't do what you came for, you didn't pay, you didn't say the price right away, you don't pay, the law is on your side.
The impressions of visiting the service station remained far from pleasant. They couldn't adjust the fog lights, but they took the money in full, they don't give you a check or a diagnostic card, and you can only pay in cash. The only thing is that the headlights have been adjusted, they seem to be fine.
The next day, I went to another service station with my problem, and the fog lights were adjusted without any problems. The cost is the same, but only for the work done with a guarantee.
Let's go to the collapse-convergence. We were sent to develop bolts, because the bolts do not unscrew. If you develop it, come here. Then the car brand is not the same, and only convergence is done on it, they do not do collapse. This is the first time I've heard this before. Yes, sometimes it's hard to unscrew something there, but the guys always did everything themselves and did not send the client anywhere. Don't set foot in there anymore. They took the money, they didn't give me the check!!!
I don't recommend it. I came to the wreck ... It didn't take 15 minutes. We immediately put on the sensors, without checking the suspension, the steering rod was twisted with a swing wrench (the new thrust was changed a day ago, lubricated along the entire length of the thread, easily rotated with a horn wrench). That's it.. They didn't do anything else.. We smoked cravings... on the one hand - 50 rubles . The car was moving sideways and stayed that way. I came back, had a fight, and the money was returned.
I did not meet the worst attitude , after the collapse of the convergence, the car began to pull to the right. To my objections that it got much worse, they replied that the rubber was to blame. There have never been any questions about rubber for the third year. I definitely do not recommend it.
The attitude towards customers needs to change. We have learned how to breed people for money, but it is deplorable with repairs(. I came to find out about the air conditioner and make a diagnosis why it is not cold. They said no problem, adjust it. As a result, they just refueled for 100 rubles. After 2 days, the result is the same, it does not get cold (.
An urgent repair was needed in the suspension, the bolt in the lever was cut off. Work for ten minutes, but (special)very literate. He told me how much a tow truck, a bolt and a job cost.... But he did nothing,.... he said leave the car tomorrow during the day he will do it... Horns and hooves
The collapse of the device after them had to be repaired at another service station
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Ю Б
Level 7 Local Expert
April 30, 2024
I'm sorry, gentlemen, but your headlight adjustment had to be redone.
We called on the 25th, and on the 26th of April in the evening we arrived to adjust the headlights at this service station, in advance, by phone, warning what was needed for inspection!
The mechanism was twisted / turned, as a result it was not set correctly, and they did not even take up the fog lamps (there is no pit, and both lifts are occupied and it is unknown when they will be released)...
As a result, after all attempts to adjust the left headlight, they reported that the problem was in the tuning mechanism..
When asked why they put it in the 3rd position, they replied: "what's the difference, well, tell the inspector that you have, like zero, and then you come, we'll twist it back, take a ride, he won't look at you in the salon..."
What an approach!
For THAT, it is immediately a reversal to overshoot and a repeat line.
Instead of the announced 20p, 25 was paid, without placing an order and receipts. Well, that's okay... But the greeting is just a bomb!)))
To my: "hello, they called you, I would like to put the headlights on," two young men looked at each other and exhaled: "bliiiiin ..."
Maybe it's worth taking a more careful approach to the selection and training of employees?!
I see so many apologies in the "answers from business", but it's no use.
It's strange, why in another place there were no problems with the settings and mechanisms from the word at all and they put everything as it should be??!!
I don't know what the reason is, maybe they didn't have a good day then, or something didn't work out... or maybe it was banal, they weren't in the mood...I didn't want to... There are many reasons to look for.
But I know for sure that there is no way-and no way-for anything!!! (because there is something to compare it with.)
result:
Quality=0
Job=0
Customer focus=0
Wasted time and money!
Thanks for your attention!
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Dima S.
Level 3 Local Expert
March 3
Do not go there, there is not a competent wrecker working there, he paid 45 rubles, but the result became even worse and refused to return the money. And without providing a receipt.
The worst service station I was at, I arrived at the collapse-convergence, a young specialist did, I did not tighten the control nut on the steering rod, as a result, I started eating new tires (I noticed only 3 weeks later), after re-arrival they began to argue that if we had arrived in three days we would have changed something, and so We won't do anything to you, we've also been rude. I do not advise contacting such "specialists".
A car broke down on the road, and help was urgently needed.
I found a HUNDRED DM car repairs on the Internet.
There was no limit to happiness.
Everything was quickly diagnosed, an antifreeze leak was found, which is why the engine temperature rose, the nozzle was changed, and an hour later I was the happiest and drove on.
Thanks a lot to the guys.
I was making a collapse. The young guy did everything slowly, carefully. This is the first person who has exposed the rear axle camber from the 1st time since the 1st time. And in general: very clearly and efficiently. Even the steering wheel is exactly in the center.
Thanks!
The owner himself works at the collapse , he did not satisfy me a little as a person , in the sense that there is no customer orientation as well, it just repels a special one when it comes to the question of calculation , it feels like they want me to be a non-lover, I will not go there a second time , but I did not go to the collapse , but so for those parts , the master himself who is engaged the repair is adequate and there are no questions. Whether you go or not, decide for yourself, be careful not to say that according to the code, be ready to pay more , that's what scares me about this attitude
I came to make a camber of convergence so that the steering wheel stood up smoothly, nothing was done, they said you have problems with the suspension, the suspension is all new.I do not recommend it in any case!
04/15.23 I drove to the collapse, they got off from below and started to do a collapse, referring to the torn-off washers, they refused to do it in the end - they tore off 25p allegedly for diagnosing the suspension (although they did nothing at all, they just got down and started twisting the developed bolt took less than a minute, got out said nothing to do because nothing works)
I went to the parking lot opposite to the wreck, the wrecker did it without any problems.
In principle, the attitude is disgusting to the client, they are absolutely indifferent only interested in ripping off money .
I came to the computer.diagnostics, connected the computer, read the errors to me - and that's it. To find out the cause of the error, diagnose it, tell what needs to be repaired - they sent it to the official dealer. I paid for a complete diagnosis. Unskilled.
I came to change the oil. There were no customers. The master, sitting in an armchair with his legs crossed, rudely said that he would not do this. I said it was hot, I wouldn't get under the car. I have never seen such a service before.
I drove into the convergence - they did it crookedly, the steering wheel is to the right, the car pulls to the left, they redid it at a normal service station.
The service station, which positions itself as an air conditioner repair, has done nothing else except for crimping the system, and naturally they did not find a leak. It could have been better. The price tag is average
They unreasonably charged a lot for replacing the air conditioner tube, but an independent service station will indicate the price for the work done, and then let the tax service sort it out, etc.
The valve cover was placed crookedly. The corrugation was not brewed coaxially. And, along the way, they put a used corrugation. They took a decent amount of money. I will never apply again
Negligent attitude to work, prices are space, work is done on an abom, and they also tried to deceive, the named price was different from the final one.
They refused to adjust the camber-convergence due to the fact that they could not unscrew the nuts with a key
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sasha s.
Level 5 Local Expert
October 23, 2022
I came to adjust the headlights and fog lights. The fog light was done fine. But the headlights are not very good, they were deployed on those inspections.