Divo auto
33 reviews
December 1, 2024
I took a car 2 times.
The cars were different, there are no complaints about any of them.
It is very convenient that you get a car in a convenient place and rent it.
I've always been in touch in case of questions.
The cars are good, there are no comments.
I definitely recommend the company and will come back more than once.
I recommend it as a decent, honest company.
See original · Русский
September 20, 2024
A great company — a minimum of documents, very fast registration, a good car. We managed to do all the planned things, we enjoyed the trip, and we will use it again on occasion. Vladimir is a very polite and attentive employee. We recommend this company.
See original · Русский
July 2, 2024
Excellent rental service. We took a Toyota Alphard in June 2024 for 2 weeks. According to the agreement, the guys brought the car to Novy Athos right to the hotel and took it from there exactly at the time that had been agreed in advance. I didn't even have to ride to Sukhum by myself. The car has never failed during the entire rental period. And the sunroof added to the impressions when traveling through canyons and picturesque places)). I would especially like to note the pleasant function of "ala CTP". As you know, there is no CTP in Abkhazia and, in case of an accident caused by your fault, all the damage is your problem. And here, as it were, insurance compensates a little.
In general, good service and if I am in Abkhazia again, I will definitely look at them for a car.
See original · Русский
September 20, 2024
Incredibly cool guys, the car is fully serviced and ready to drive, the cost in comparison with a local taxi is incredibly cheap, it will be driven anywhere, you can negotiate everything, work honestly and without cheating, I recommend it to everyone!!!
See original · Русский
July 17, 2024
We took a Nissan Note for 3 weeks, right-handed. The spouse quickly switched to the right steering wheel, so you should not be afraid of this.
The car is in good condition, there is a rear view camera, there is a lot of space in the back seats.
The main roads in Abkhazia are good, the main thing is to drive calmly and there will be no problems.
There is not much public transport there, so without a car, of course, the wrong impressions of the country would remain!
Special thanks to manager Vladimir, who dispelled all our doubts and tried to do everything to make us satisfied.
The negative reviews that we read, thank God, turned out to be lies, or the machinations of competitors. At least everything worked out very well for us.
See original · Русский
September 20, 2024
Hello! It's not the first time I've rented cars from this company. I am very happy with the cars, everything is clean, serviceable, the staff is friendly, all questions about renting and returning cars are resolved and the wishes of the tenant are taken into account)) I RECOMMEND THE CAR DIVO TO EVERYONE!!!
See original · Русский
March 4, 2024
I rented a car in Sukhumi. I asked about the possibility of renting a car at 10:38, and at 13:00 I already had the car. The car was delivered to the hotel, clean and with a full tank. The employee who delivered the car answered all questions about the car and the rental. I rented it for three days, there were no problems. At the time of delivery, I did not have time to wash and refuel the car, so we agreed to pay these costs. The delivery of the car took about fifteen minutes. I was very pleased with the cooperation, and I will contact this company on my next visit. I recommend it to everyone!
See original · Русский
October 26, 2023
We repeatedly contact this company, we are always satisfied! The guys take a very responsible approach to their work. The car is always delivered on time, clean, with all the documents. There have never been any problems, sometimes they did not have time to wash it when handing over the car, so the guys wash themselves and do not take over the amount of washing, despite the fact that they spend their time. The deposit is always returned on time, there were no problems with this. Always in touch, they will help you in any way they can.
See original · Русский
November 5, 2023
Greetings to all!
I want to share my impressions about this company.
We arrived for the first time in Abkhazia, a taxi driver was transporting from the border to Sukhum, I decided to ask him about renting in this country, to which he began to frighten me with local car rentals, they say they do not return the deposit, they shake money from tourists during the return, etc. I
decided to use this service anyway, because I wanted to see everything, the country is not big, so you can go around everything by a rental car. I went online and found the divo auto website, wrote to the manager, quickly answered me as what, explained, agreed with him, and now a representative named Murat, to whom I want to express my special gratitude, drove a car with a full tank, clean, with all the necessary documents, told everything, explained. In general, I took the car for 4 days, but did not have time to go around everything, decided to extend it for another day, also wrote to the manager, extended it without problems for another day.
On the day of the return of the car, I also filled up a full tank, washed and returned the car to Murat, after contacting him. I arrived, walked around the car, checked, contacted the manager and after 5 minutes the deposit was returned. Thank you for the service provided, I will advise my friends who are going to this country and I myself will be happy to use the services of this company the next time I visit it!
See original · Русский
July 24, 2023
I have been using the services of this company for the second year in a row. Everything is clear, no problem. When you don't have many vacation days, you want to make the most of them: for us, a vacation, as we call it, lazy, beach, is unacceptable. We like to move around, see as much as possible, admire the beauties of nature. And in this case, your help is simply invaluable. Everything is clear, without a single breakdown. We received an immediate answer or advice on any question. Last year, the driver Aslan was assigned to us, this year Murat. The guys are just great. Thank them very much. The car didn't let us down either, we were very satisfied. I have not used the services of other car rental companies in Abkhazia, but I will and already recommend Divo auto to all our friends and acquaintances.
See original · Русский
January 22, 2024
We took the car in January. I liked everything very much. The guys are obliging, polite. We provided a car to the house on the day of the order, clean and in good condition. They took us away from the border, which was very convenient for us! Thank you very much. I have the best impressions!
See original · Русский
November 23, 2023
Hello! I want to leave a positive review about renting a car, I took a car for the first time, Mitsubishi Pajero.As a result, I took it for a long time, returned it on time. Thanks a lot to the guys for their efficiency, very punctual and responsive. There are no problems with the deposit, everything is returned on time. I advise everyone to use the rental services of this company, I will only contact them myself!
See original · Русский
July 12, 2023
For 3 years in a row, we take cars only in Divo auto. We took Hyundai Terracan, Toyota Alphard, Mitsubishi Pajero, Toyota Mark 2. There is an early booking, as regular customers get discounts))). This year the Terracan was pleased with new tires, with a full load of 5 adults and 2 children rides perfectly. I liked Alfard very much, despite the first time on the right steering wheel, I got used to it in an hour, I am pleased with the equipment! Thanks to the guys for their work! We are waiting for the expansion of the park, the girls want a convertible))) . Special thanks to Vladimir. We plan to apply in the future!!!
See original · Русский
September 17, 2023
Thank you very much for such a service, I really liked everything, the car was brought and taken away. The car is in excellent condition, both undercarriage and inside, everything is clean, it was comfortable to drive. I was very worried, because there are a lot of scammers, but everything is super, I recommend it
See original · Русский
October 26, 2023
In September, we rented a Toyota Alphard.
I had a rest with my family, we passed all the set goals.
At first there were unclear moments with the time of receiving the car, but there was always feedback.
Previously, I used other services, but it was most profitable to rent a car here. There were no problems with the refund. I returned it even later than the agreed time, the deposit was returned in full.
Without a doubt, I will turn to them next time.
See original · Русский
May 19, 2023
I took a Toyota Alphard car in early May 2023. The car was driven to the place on time, the time was checked several times. Everything is neat and polite. The car was in good condition and clean. We traveled around Abkhazia for a week, 8 people in the car - very comfortable. There were no problems during operation. There were no problems with the return. I returned the car unwashed, they took quite an adequate fee for washing.
Thanks
See original · Русский
August 4, 2023
This is the second time I use the company's services. Everything is great. I got the car at the Sukhumi train station when I got off the train. I also handed over the car at the train station an hour before departure. I took a Toyota Mark 2. If you need an inexpensive rental car, I advise you. According to the technical condition, five points. The guys are constantly in touch, I booked a car three months before my vacation. What kind of car was planned to rent, they gave it to me. Next vacation, I will definitely turn to Divo auto.
See original · Русский
April 7, 2023
I took a Terracana to Divo auto for a week in March. I booked in advance and made an advance payment. The day before the issue, the am called the head, he confirmed the lease and told him to wait for a call. An employee called and, by agreement, drove the am to the sanatorium for an additional fee. The car is very old and its condition corresponds to the years, it is clearly visible that they are not watching the car. Upon inspection, it turned out that there was no jack and keys to replace the wheels, the employee said that if anything, call and we will help. It turned out in the contract that you can only drive along the main routes, it is strictly prohibited to travel along tourist routes, even on the island of Ritsa. How is that!? Why do you need an am with such conditions!? I wanted to refuse, but the employee convinced me, it's my own fault that I fell for it. Once I had to turn to them for help, the Terracotta did not open from the remote control. The employee was not even surprised by this, because the remote control was broken and rewound with tape, he tells me - you wait an hour and it will open, it often happens. I didn't wait an hour and insisted that I come and help with the problem. The employee agreed and said that the master would arrive in an hour. The master arrived four hours later and opened the car and asked not to use the remote control, it's good that you can open and close with the key))) The next day, the delivery of the am, the employee arrived and then it started.... It turns out he called a paid repair service and I have to pay for it. And they have my deposit of 15₽ For a long time we rocked the swing... It was a very unpleasant conversation, and they don't care about anything, the answer is the same - even if we gave you a broken remote control, but it worked on the day of the transfer! Kick ass logic))) Thank God I didn't puncture the wheel ..... help would be even more expensive than with the remote control. Perhaps they don't put tools on purpose so that they can earn money from helping tourists. I do not recommend this company. Plus, there is expensive fuel in Abkhazia, I paid 64 per liter for salara, the police are constantly slowing down, later I realized why, I drive buckled up and with the low beam turned on))) Locals don't do that. Well, the number of horsemen on the roads who have ten lives is also off the scale. And most importantly, no one insures cars in Abkhazia, there are no insurance companies!!! If God forbid an accident ..... Now in Abkhazia, as we had in the early 90s, the one who has more rights is right. But Abkhazia is certainly a good country, especially the sea and its history with sights, but how to move around it is up to your decision. Good luck to everyone, have good and trouble-free pastimes!
See original · Русский
1
May 24, 2023
We rented a Nissan X-Trail with right-hand drive.
We agreed on the price, time and place of receiving the car.
The car was provided "washed up", with a full tank of gasoline, but 2 hours and 40 minutes late.
During operation (6 days), malfunctions were detected, with a crunch, but the car reached the end of the rental period.
The most interesting thing began when the car was handed over.
At 15:00 we inform you that we are late to bring the car at the appointed time, that at 18:00 we will orient ourselves according to the exact time of arrival.
In response: "You were supposed to hand over the car at 15:00."
At 18:00 we inform you at what time and where we will provide the car for delivery.
We arrived at the appointed time at 21:00 at the place indicated by us. We got on the phone.
In response: Go to the other end of Sukhum.
We didn't go. I had to wait another 1 hour for them to come to us.
As a result, they voice the need for additional payments.
Unwashed car (under contract): 1000 rubles. Okay, no questions asked.
The delivery of the car later than the appointed time, means an additional day: 2,450 rubles.
Delivery of the car during "off-hours": 1500 rubles.
After long negotiations with the manager, the total cost of deduction from the deposit became -2500 rubles.
At the same time, the main argument is that you provided the car 2 hours later than the required time.
I don't care that the delivery of the car was delayed for 2 hours and 40 minutes. I don't care that we waited 1 hour for the car to be delivered.
The manager promised to sort out the situation, but apparently there was no time.
I can't single out the advantages.
Minuses:
1. We have to wait for the car to arrive (we had 2 hours and 40 minutes)
2. We have to wait for the car to be picked up (we had 1 hour)
3. They try not to return the deposit in full.
All negotiations and agreements on the cost, rental time, place of acceptance and delivery of the car should be recorded in writing (in Whatsapp and the text of the Lease Agreement)! It is not written, so this did not happen.
See original · Русский
June 27, 2023
The cars are clean, well-groomed and the operational guys found a left-hand drive car, and I took a right-hand drive, they changed it immediately and without unnecessary questions. Thank you very much, it was a pleasure, for the kind attitude and solution to my problem!!!🤝🤝🤝
See original · Русский
May 17, 2023
We lived in New Athos, the car was brought from Sukhum directly to the hotel. A powerful seven-seater Toyota minivan. We had a great ride. I liked everything, I recommend it.
See original · Русский
April 14, 2023
Great service! Well done guys, everything is on the level! The car was delivered clean, without breakdowns, on time, and was picked up even later than the rental period. If you don't want to wash the car or you can't, we are ready to take a fee and clean it ourselves. They were brought to the door and also taken away. The entire deposit was returned. Thank you very much!
See original · Русский
June 18, 2023
We took a Hyundai Sonata, in excellent condition, clean, full tank, left hand drive. We lived in a remote area of Pitsunda, it is difficult without a car, and in the evening we could not leave at all. The car was driven to the hotel. At a price a little more expensive than they ask in other companies for a Honda fit, but in terms of comfort it is much better. They returned it unwashed, paid for the sink, with a full tank. The deposit was returned in full. I recommend the company.
See original · Русский
July 5, 2023
Everything is super, the car did not fail, the service is super, the car was driven to Sukhum at the agreed place and time, taken to gagra also by agreement, the deposit was returned immediately and without question!
I recommend it!!!
To the owner of the account!!!
See original · Русский
July 19, 2022
A miracle firm. We agreed that the car would be delivered at 10 a.m., we waited only for 16 o'clock. Dirty. The tank was full. Thank you. There were surprises later. I found myself with a fine of 3000 on the car, it had been hanging since the end of May. I had to give money to the policeman so that I wouldn't have any more problems. On the day of delivery, they washed, vacuumed, and wiped the plastic. They were supposed to pick me up at 18 o'clock, and eventually arrived at 20 o'clock. They found out that the body is dusty. Although we were handed over in the mud. Then it turned out that he had distributed all the cash and there was no money left for us to return the deposit of 13k. We waited another hour for someone to get to the ATM and transfer money to us. We waited. They transferred 500 rubles less. Although the delivery to the place and the pick-up of the car was paid for earlier. For a long time we twisted our brains, as a result, we spat on these 500 rubles. It's not a big amount, but it's not nice.
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1
December 28, 2022
In October, during a vacation, we took a Nissan X-trail car with friends. We are satisfied with the company, there are no complaints. The car was in excellent condition and the company had the most professional staff
See original · Русский
January 20, 2023
People don't contact this crappy office! They were used twice, in both cases the deposit was not fully refunded. The courier was not local, we waited for him for more than an hour, when he appeared, he argued that he was waiting for us but at a different address. As a result, he did not give 500 rubles, because it was for him to take a taxi. It's a problem to take the deposit from these guys.
See original · Русский
1
December 28, 2022
In November, during the holidays, we took a car with friends to relax. The car was in excellent condition, no complaints. Satisfied with the service. The staff is friendly, I recommend it
See original · Русский
April 19, 2023
I took a car, the guys work clearly quickly, delivered the car to the right address, no hitches with documents, the car itself is serviced, refueled and clean! Everything was done promptly on the return, the advance was returned in full! I recommend it to everyone! Thanks a lot to the guys!
See original · Русский
5
July 11, 2023
Honest and reliable guys. The cars are excellent and the service is excellent. I am satisfied, I advise you
See original · Русский
May 3, 2023
I took a car to DivoAvto. The car was sent on time, in good condition, in general, only positive emotions. I advise you!
See original · Русский
September 14, 2022
We took the car with the company, everything was fine with us, we liked everything, next time we will definitely apply for a car rental to them)
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June 21, 2021
Good car rental. They took the right-handed Nisan March. They were delivered on time, there were no problems with the car, but the rubber was bald.
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